Privacy Policy | Trophy Store

The UK's Largest Online Retailer of Trophies, Medals & Awards

Tel: 0845 568 2000
Mon-Fri 8am to 6pm
Saturday 9am to 4pm

Privacy Policy

Using your information

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

The information we collect

The type of information we will collect about you includes your name, address, phone number, email address. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

Protecting your information

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Contacting us

If you have any questions or concerns about privacy and our use of your personal information then please call a member of the customer support team on 0845 568 2000 or 01827 304 750 or you can contact us by email at enquiries@trophystore.co.uk. Alternatively, you can write to us at the address below:

Trophy Store
Infinity House
Lovell
Tamworth
Staffordshire
B79 7TA
United Kingdom