The team at Trophy Store strive to continually offer the very best in customer service. As testament to this, below are just a few of the unsolicited comments we have received from the thousands of satisfied customers that we have served all over the UK.
I just wanted to say thank you for the excellence service you have provided and that I am delighted with my order. I would definitely recommend you. Susan - Oxford, 06/04/2010
arrived today and delighted with it, thanks. Gavin - Dundee, 02/04/2010
Hello Trophy Store,
The order was delivered yesterday and left in a safe place which was great.
Thanks for your excellent service. Dave - Altrincham, 17/03/2010
Thank you for all your help on this. They have arrived. Debbie - Brentford, 11/03/2010
received on Wednesday 10th - really pleased. thankyou for your prompt service. Glynis - St Austell, 11/03/2010
Many thanks Trophy well received - appreciate all your help Timothy - Kent, 10/03/2010
Just a quick message to say how pleased I was with my order - exactly as specified and arrived 2 days later. Will certainly be using your excellent site again, many thanks! Roberta - Norwich, 06/03/2010
Thank you for your swift action and excellent customer service. Mr Kukadia - Leeds, 23/02/2010
Thank you so much for our order which has arrived safely today and is lovely Caroline - Bath, 19/02/2010
Thanks Trophy store for your prompt filling of order. Jan - Dartford, 18/02/2010
thank you - I received them today. Thanks Sian - Chester, 11/02/2010
My order arrived yesterday (Wednesday) as promised and I would like to congratulate you on the excellent service I have received from your company. Your web site is easy to use and when I made an enquiry regarding an item I'd forgotten to add it was no problem for your staff to attend to this for me. Also your communication regarding the order status is suberb. In this current era I don't often find a company that looks after it's customers so well. Carolyn - Dundee, 11/02/2010
Order received this evening around 5.30pm. Thanks! Now time for the feedback:
1) Medals-Very good...not as big as I expected but very good!
2) Mini satin gold trophy replicas (A1045A)-only half replicas...no back end...a little disappinted!
3) The main trophy...A1045H...I like very much...the plate is a bit wonky on the front but it looks real impressive...thought it would be a bit heavier but it's a good looking trophy nonetheless!
4) Alison's determination to seal a deal when she realised I was planning on adding something on to an order already ready for dispatch...very impressive...you should be on the apprentice!
5) Customer service...very impressive...kept in touch with the customer at all times and I always had an idea where my delivery was...thanks. That's all. Asad - Hounslow, 04/02/2010
Arrived safe and sound - super service -I'll be back Colin - Crawley, 01/02/2010
Just to let you know that I have recieved new trophy and is all ok. Many thanks for your quick responce and I will certainly use you again for future trophies. Again thank you. Bob - Ware, 28/01/2010
dear trophy store, thank you so much for your excellent service. i ordered a trophy on tues and it was delivered at 0750 on thurs.!!excellent Fay - Chelmsford, 29/01/2010
received spot on time. Many thanks Trudi - London, 28/01/2010
Hi Alison, just to say thank you for the Oscars – they look great!!! Very pleased with them so thank you for your help Hardip - London, 26/01/2010
Thanks for the prompt delivery of the trophy and shield. Excellent service. Lynn - Glasgow, 26/01/2010
Everything arrived this afternoon. Thanks so much Stuart - London, 21/01/2010
Thank you so much! The order has been delivered! I really appreciate the service I received from you and would come back. Yety - London, 15/01/2010
Just wanted to confirm that the trophies arrived this morning and to thank you for the excellent service to get this turned round so quickly........very much appreciated, especially given the current transport difficulties due to the weather. Kevin - Runcorn, 07/01/2010
I really appreciate your keeping me abreast of the situation. Needless to say, I am extremely impressed with your service and understand that the weather being what it is I expect that there would be a few delays! Many thanks for all of your emails Carl - Denmead, 07/01/2010