Customer Testimonials

Fast and reliable

I was impressed by the product quality I recieved and by the service I recieved. My order was processed quickly and I recived excellent information regarding the delivery of the item.

EL, 15/02/2012

Great service, great value...

I required espress delivery which was sorted out very quickly and efficiently by good email and phone communication. The product quality and value is excellent. Would highly recommend and will be using TrophyStore again...

Stephen Clayton, 15/02/2012

First class service

Excellent product and value for money. Highly recommend.

Sidney, 14/02/2012

Delivered at Olympic speed!!!

The medals we ordered were delivered quickly and were very good quality for the price we paid. We would certainly use this site again.

Caramac, 14/02/2012

A very satisfactory transaction.

Solid glass trophy exceptionaly well packed. speedily delivered, Will certainly deal with this company again. Thank you.

Frank, 14/02/2012

Excellent, speedy service, would use again

Found it difficult for whatever reason to place my order on the internet, but I rang up the supplier and was dealt with immediately with an excellent customer service manner. Speedy delivery Would definately use again Wendy

Wendy, 13/02/2012

Expectations were exceeded!

Far better than expected. Quality product and timely service.

Gary, 11/02/2012

excellent service

Excellent service

Paul, 10/02/2012

Excellent product and service

The trophies I ordered were excellent value for money, delivery was swift and I was always updated with delivery times etc. via text. Highly recommended

David, 10/02/2012

Exceeded expectations

Quick delivery, great comms in terms of stage my order was at and the product was better than expected for the price. I'll definitely use Trophy Store again!

David, 10/02/2012

Great

I had an urgent request, and Trophy Store dealt with it extremely well, professional, courteous and very helpful.

Natalie, 10/02/2012

Excellent Service, Excellent Quality

Trophy store kept me informed about my order. Incredible value for a quality product, very well packaged and arrived on-time. Will buy from again for sure. Steve www.crawleymdg.com

Stephen Byram, 09/02/2012

"Prize" Service

First time user with Trophy Store, impressed with range of goods available, found exactly what I was looking for. Very pleased with prompt delivery even after I had to change my delivery date which was dealt with very efficiently.

James, 09/02/2012

Amazing staff and exceptional service

I called up on Thursday evening to get some medals and a trophy to distribute for my sons birthday party - in 2 days time! Spoke to Ashley who was amazing, he recommended some items to save me from trawling through the stock. He said he would engrave the trophy and it will be delivered the next day - amazingly it was! My son was so proud of his trophy and all the kids loved their medals, even the coaches commented on the superior quality. What a fantastic company, I'll definetly recommend them.

Sue, 09/02/2012

excellent

very easy to use web site, delivery arrived when advised and goods were well packed and of excellent quality

nick, 09/02/2012

Delivery very prompt.

This is the first time I have used Trophy Store and would reccommend them. Delivery was within a couple of days including the engraving as well. I use other trophy stores as well but decided to give these a try so that we don't have repetative trophies through the season. The only set back for me is that it is the only store i have had to pay for engraving and the only store where i have had limited charactors and therefore can't fit all that i want on the engraving. Apart from that they were very efficient and the trophies are of good quality.

Jason, 09/02/2012

Very refreshing to work with such professionals!

Ordered an engraved trophy from Trophy Store and it was easy from start to finish. It was just great getting what we wanted without any fuss!

Judith, 09/02/2012

Excellent, friendly service.

I ordered a trophy in memory of my fantastic horse, which I want to present to the winners of future eventing classes for my riding club. Lynsey in the Customer Support Team was very helpful indeed in answering all my queries. I would not hesitate to recommend your company.

Martina, 09/02/2012

First class!

Quick professional service. Will definately use trophy store again!

kelly, 08/02/2012

A good job.

It was difficult to understand what the engraving work on the cup would look like so I had to place my trust in Trophy Store. I was not disappointed.

Peter, 08/02/2012

Ridiculous post/packing cost for 10 small badges- sorry won't use again

I ordered 10 small science badges at 40p each. The p&p was almost £7 making my order much more expensive than necessary. I won't use this company again as a colleague had same problem with chess club badges, wrote a letter about the high p&P costs but heard nothing back.

Anne, 08/02/2012

Excellent, fast response

Received order very quickly and experience was overall as I would like from an online transaction. As I only order a couple of items now and again I find the postage quite expensive but easier than visiting a shop :-)

Julie, 08/02/2012

Extremely Happy with our purchase!

We needed a large trophy to be awarded as part of our 'Team of the Year' award. Trophy came quickly and was great quality! Extremely happy customers!

Nicola, 08/02/2012

Marvellous Trophy

This trophy is great value for money and looks very expensive. My guys at work are already trying to out do each other so they can win it next month

Sarah, 08/02/2012

Great customer service

Unfortunately the first trophy I received was broken. I emailed the team and took some pictures for them, and without hesitation, they sent me a new trophy in a matter of days and apologised for the breakage, even though it probably happened in transit.

Hotel Creative, 08/02/2012

I challenge anyone to find better service than Trophy Store.

Good quality product at a reasonable price, which was delivered within a few days of placing the order

Carol, 08/02/2012

GREAT SERVICE

Would recommend to a friend, five stars.

angus, 08/02/2012

Great service

I had a problem with the first delivery time but the fact that they text you and at that point you can alter the date was fab x

Paula Williams - Warwickshire, 07/02/2012

Excellent service good value for money.

I recieved my order promptly and was kept informed of the state of my order by email until its arrival.

nick, 07/02/2012

Good product & excellent delivery service

The trophy was good quality and not made of light plastic as I had imagined it might be. Delivered quickly and efficiently, all engraving correct. Couldn't ask for more & would order from them again without hesitation.

Nicky, 07/02/2012

Superb customer service and speed of delivery.

Rang through an order and it was promptly emailed back with an invoice for the engraving to be emailed back. Delivery was extremely prompt. Would defintatly recommend this company.

Rachel, 07/02/2012

fast service

Our product was damaged when it arrived but there was no problem getting it replaced. The customer service team were very sorry and replaced the order with very little fuss.

Karen, 06/02/2012

Excellent

Communication re delivery excellent, quality great, good value

Susan, 05/02/2012

Excelent product, excelent service, forcing me to opening an account without my agreement was annoying and means I will not buy from them again.

Everything was fine - but the 'opend an account for me' with out my agreement or permision. Don't see why this was needed for a one off purchase - so won't buy from them again.

Michael, 05/02/2012

5 star service 5 star medals

an amazing 5 star service and the medals were absolutley brilliant.

MARCUS POWELL, 04/02/2012

The Trophy Store Deserves a Trophy

Great customer service (speak with Ashley if you can- he treats you like a VIP), very prompt turn-around, easy customization, stress-free and no-nonsense philosophy to trophies. I'd recommend Trophy Store for all your needs. -Greg Nance Cambridge University Amateur Boxing Club

Greg Nance , 04/02/2012

lost of choice, good quality & fast delivery

Great service. Keep up the good work.

Laurence, 03/02/2012

Superb service, unfailingly helpful

I can't rate the service I received highly enough, the team went out of their way to deal with my last minute requests and make me look good to my team! The awards were great quality and so well received, thank you Trophy Store!

RACHELLE, 03/02/2012

Very Good Service.

I happened to see the store online and decided to use it. The trophy was for my 4 year old who will be having a party soon so he has not seen te trophy yet. I was very happy with the price and also the service. I will be using them again Thank you

Heidi, 02/02/2012

Good

we were happy with the end product and that it arrived on time was great. we did have a lack on comunication from the supplier when it came to: sending new proofs, for confirming that the order was in process and that we would reach delivery, especially as we had mentioned our concerns over turn around time. so all ok appart from having to chase to confirm details from proofing to delivery. would use again.

silver river, 02/02/2012