UK & EU Delivery Information | Trophy Store

The UK's Largest Online Retailer of Trophies, Medals & Awards

Tel: 0345 319 1111
Mon-Fri 8am to 6pm
Saturday 9am to 4pm

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Delivery Information

FREE Delivery on Orders over £100 (UK Mainland only)

Delivery is free on all orders over £100 to the UK Mainland. Any orders under £100 are subject to a small carriage charge of £6.99. We also offer an economy £3.49 delivery service, via Royal Mail, on a range of some of our lower value orders.

Royal Mail

Economy Delivery

Courier Service

1 Hour Delivery Window

Order Total Order Total
Location £0 - £25 £25+ £0 - £99.99 £100 - £250 £250+
UK Mainland £3.49 N/A £6.99 FREE FREE
Northern Ireland
Postcodes:
BT
£3.49 N/A £10.99 £5.99 FREE
Scottish Highlands
Postcodes:
AB44-56, FK 17-22, G83,
IV1-28, IV30-39, KW1-3,
KW5-14, PA21-33,
PA35-40, PH18-26,
PH30-42
£3.49 N/A £10.99 £5.99 FREE
Scottish Islands
Postcodes:
HS1-9, IV40-51, IV55-56,
KA27, KA28, KW15-17,
PA20, PA34, PA41-48,
PA60-78, PH42-44, ZE1-3
£3.49 N/A £10.99 £5.99 FREE
Channel Islands,
Scilly Isles
and Isle of Man
Postcodes:
JE, GY, IM, TR21-25
£3.49 N/A £10.99 £5.99 FREE

Courier Service

  • Order Tracking
  • Accurate Delivery Date
  • 1 Hour Delivery Window
  • SMS & Email Notifications

Free on orders over £100
(UK Mainland Only)

Ireland, Highlands and Islands

Some more remote parts of the UK and the Republic of Ireland are more difficult and expensive to reach. If you live in any of these then you will incur a small surcharge on the delivery cost and you may at times have to wait a little longer for your order to arrive.

Economy Delivery Option

On a select range of our lower value products it is possible to select our economy delivery options. These goods will be sent via Royal Mail at a charge of £3.49. Please note that tracking and dated 1 hour delivery windows are not available with Royal Mail deliveries.

Timescales

We endeavour to process and dispatch all orders within 3-5 working days, however on a few occasions we may be unable to meet these timescales, especially if your engraving requirements are particularly complex. If this is the case we will contact you in advance to advise you of the anticipated delivery date. If artwork is involved the dispatch time of 3-5 working days quoted is from acceptance of the final proof.

Please Note: Standard delivery days (also referred to as working days) are Monday to Friday and exclude weekends and bank holidays. To arrange a Saturday delivery please call our Customer Support Team to discuss any additional charges for this service.

Fast Track Service

Left your order till the last minute? Let our Fast Track Team take care of that! We offer a Fast Track Service which in most cases will ensure your order is processed and dispatched within 2 - 3 working days. A Fast Track Service fee will be charged in addition to the standard delivery costs quoted above. This service is subject to stock availability and workload. Please call for more details.

Fast Track Service

Order Total
£0 - £99.99
Order Total
£100 - £200
Order Total
£200+
+£10 £15 £20

Sorry, No Collections

Trophy Store is the UK's largest retailer of trophies, medals and awards. We deliver orders direct to customers throughout the UK and the EU. To keep our costs competitive we do not have retail outlets, as such it is not possible for customers to collect orders directly from our warehouse premises.

Countries & Timescales

Trophy Store currently delivers to 27 EU countries within Europe. We endeavour to process and dispatch all orders within 5 working days however please note that due to the additional transit time orders to mainland Europe can take up to 7 to 10 working days to arrive from date of order.


Location

£0 - £100
Order Total
£100 - £250

£250+
Additional
Transit Time
Austria £10.99 £5.99 FREE 3 days
Belgium £10.99 £5.99 FREE 2 days
Bulgaria £29.99 £24.99 £19.99 4-6 days
Croatia £19.99 £14.99 £9.99 4-6 days
Czech Republic £10.99 £5.99 FREE 3-4 days
Denmark £12.99 £7.99 FREE 3 days
Estonia £16.99 £11.99 £5.99 4-5 days
Finland £19.99 £14.99 £9.99 4-5 days
France £10.99 £5.99 FREE 2 days
Germany £10.99 £5.99 FREE 2 days
Greece £29.99 £24.99 £19.99 4-5 days
Hungary £12.99 £7.99 FREE 4-5 days
Ireland £10.99 £5.99 FREE 2 days
Italy £16.99 £11.99 £5.99 3-4 days
Latvia £16.99 £11.99 £5.99 4-6 days
Lithuania £12.99 £7.99 FREE 4-6 days
Luxembourg £10.99 £5.99 FREE 2 days
Monaco £ 10.99 £ 5.99 FREE 3-4 days
Netherlands £10.99 £5.99 FREE 2 days
Poland £10.99 £5.99 FREE 4-5 days
Portugal £16.99 £11.99 £5.99 4-5 days
Romania £19.99 £14.99 £9.99 4-6 days
Slovakia £12.99 £7.99 FREE 3-4 days
Slovenia £10.99 £5.99 FREE 4-5 days
Spain £12.99 £7.99 FREE 3-4 days
Sweden £16.99 £11.99 £5.99 4-5 days

Fast Track Service

Left your order till the last minute? Let our Fast Track Team take care of that! We offer a Fast Track Service which in most cases will ensure your order is processed and despatched within 2 - 3 working days. This Fast Track Service fee will be in addition to the standard delivery costs quoted above and is subject to stock availability and workload. Please call for more details.

Fast Track Service

Order Total
£0 - £99.99
Order Total
£100 - £200
Order Total
£200+
+£10 £15 £20

Trophy Store has partnered with DPD Pickup to offer you a Click and Collect service, making your online shopping experience even more seamless. If you are not going to be at home when your delivery is due, selecting Click and Collect at the checkout allows you to specify a preferred DPD Pickup point for you to collect your parcel at your convenience.

Click and Collect

DPD Pickup

Order Total
Location £0 - £99.99 £100+
UK Mainland £6.99 FREE
Outside the UK N/A N/A

Watch this short video to find out more

 

Click and Collect FAQ's

How Does Click and Collect work?

If you wish to collect your parcel from one of the 2,500 DPD Pickup points please select Click and Collect at the checkout. You will then be prompted to enter your location or postcode and be provided the DPD Pickup points nearest to you.

How can I track my order?

You will receive an email/text when the parcel is despatched. Simply click through the link to track your parcel.

When will my parcel arrive?

Your parcel will be delivered to your specified DPD Pickup shop the next day by 12 noon.

How will I know when my order is ready to collect?

You will receive an email or text message with your Pickup pass and details of your chosen Pickup points address and opening times.

What do i need to take when I collect my parcel?

You will need to take your Pickup pass and photo ID (this is either a photo driving licence or passport).

The following types of ID are not accepted:

  • Student ID
  • UK citizens's ID
  • Bus pass
  • Work pass

What should I do if I lose my Pickup pass?

Your parcel number will be in the email/text that your received when the parcel was despatched. Visit www.dpd.co.uk and enter your parcel number and your home postcode. From here you can click to download your Pickup pass.

How long will my parcel be held for at my chosen DPD Pickup point?

Your parcel will stay in the store for up to 7 days, so you can collect at a time to suits you.

How much is Trophy Stores Click and Collect service?

Our Click and Collect service costs £6.99, this if for mainland UK only. Unfortunately there are currently no DPD Pickup points in Ireland, the Channel Isles and the Isle of Man.