Trophy Store Customer Testimonials | Trophy Store

The UK's Largest Online Retailer of Trophies, Medals & Awards

Tel: 0845 568 2000
Mon-Fri 8am to 6pm
Saturday 9am to 4pm

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Testimonials

Customer Testimonials

The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

1 - 40 of 13,794 Testimonials

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On time and good price

Although the trophies were smaller than what I thought (my fault, I should have measured them!), they were really great, engraving looked amazing and all arrived even earlier than what I thought! Good price, too!

Kathy, 19/06/2018

Great customer service on the phone…

Great customer service on the phone extremely helpful. Fast delivery, good price for a quality product.

Mike Shepherd, 19/06/2018

Great value

Great value and speedy delivery

terry, 18/06/2018

Excellent

Excellent, good service high quality goods and very good engraving . Thank you . Will shop with you again ..H Angus ...

Heather, 18/06/2018

Fabulous quality

Fabulous quality, delivered quickly. Highly recommended

Alan, 18/06/2018

Reliable and professional as always

As always, reliable and professional. You get what you pay for with Trophy Store.

Alistair, 18/06/2018

Excellent speedy service and very…

Excellent speedy service and very pleased with medals.

Caroline Brooker, 18/06/2018

Great selection of trophies

Great selection of trophies, good value for money, easy ordering process, delivered quickly :-)

D&A College, 18/06/2018

Prompt service and great value for…

Prompt service and great value for money. Trophies look brilliant!

MB, 18/06/2018

Repeat orders easy

Had my order details from last season so could reproduce the trophies. Easy to give new names to the sales person over the phone. Prompt delivery. Will be back again next year!

Mr George, 17/06/2018

Responded amazingly well to a big (not TrophyStore's fault) problem with the carrier (DPD's fault)

Item perfect (perpetual engraved trophy). However, carrier (DPD) was a complete disgrace (not TrophyStore's fault) with DPD claiming that package HAD been delivered to me - at a time I was directly in front of the house - when it turns out it had been left OUTSIDE a house 5 minutes away!! DPD maintained it HAD been delivered to me!! Shocking. TrophyStore responded immediately, sympathetically and professionally, which was more than DPD were able to throughout the dismal and stressful saga, caused entirely by DPD. As a result, I will actively try to avoid ever using DPD again.

Clive, 17/06/2018

Brilliant service

Brilliant service, fast efficient delivery. Excellent trophy, engraving spot on and all such great value for money!! Couldn't be better!!

Mrs. Tracey Gillingham, 16/06/2018

Amazing all the way!

Amazing deals, great customer services and delivery

Scott Cunningham, 16/06/2018

Definitely recomend thus company

Product is excellant quality and delivery prompt.

Dale, 16/06/2018

It was an excellent service received…

It was an excellent service received from Trophy Store. Much appreciate their correspondence and problem solving. I wish them well and hope to have a business with them in the future. Regards

Jacob, 16/06/2018

quick delivery & exactly what I ordered

quick delivery & exactly what I ordered

Roger, 16/06/2018

Arrived quickly and well packages

Arrived rapidly and packaged properly to avoid any damage in transit, included a little bag of Haribo too which was sweet.. Thank you very much! Would recommend.

Corey, 16/06/2018

Great product & service

Super speedy service, good quality and reasonably priced. Will definitely use again.

Elaine, 16/06/2018

Excellent product and service

Excellent product and service. Lisa was very helpful and certainly provided good service. Will buy again next year.

Jeremy Broad, 16/06/2018

Prompt and helpful

Trophy store delivered my items promptly and were also very helpful dealing with a product issue. A replacement award was sent to me, in time, but they could have saved the postage if I'd just been provided a little advice on fitment.

Angela, 16/06/2018

Top quality

Top quality , highly recommend. Thank you again

Lee, 16/06/2018

Very easy website to navigate and I was…

Very easy website to navigate and I was kept informed of when the goods had been dispatched and delivered. Will definitely use again.

1st London Colney, 16/06/2018

I use The Trophy Store every year to…

I use The Trophy Store every year to purchase 'thank you' glass trophies for the coaches of my 2 boys football teams. They are easy to order, and delivery is second to none. The choice available is brilliant and the cost is fair! I wouldn't use anyone else! Thank you! Oh, and the coaches are always so pleased with the gesture and quality of their gift! Rachel Emm

Rachel, 15/06/2018

Brilliant trophies

Brilliant trophies. Such a great range which meant I got everything I wanted as well as being a bit different. I ordered 4 trophies which all came super quick in an exceptionally packaged box as well as individually boxed or bubble wrapped so no chance of breaking. The Girls were so pleased as was I! Highly recommend.

Gemma, 15/06/2018

Great service

Really pleased with my purchase came on time and the finnished product was even better than I was expecting great service and great value for money. Will definitely use this service again and recommend.

Young 51 year old, 15/06/2018

What can I say excellent product and…

What can I say excellent product and service will definitely order again

Spencer, 15/06/2018

Great trophy

Great trophy, looks very smart and received it very quickly, especially as I’d left it late. Cheers

David, 15/06/2018

I left my order late

I left my order late - it was similar to an order a year ago but I wondered if I could avoid going into each item to change dates. I called and did the changes over the phone very quickly and received all the trophies for an event on time. Very friendly efficient fast service.

John Rolfe, 15/06/2018

Fast efficient service

Fast efficient service, good quality trophies

Paul Martin, 15/06/2018

Always a great service

Always a great service - excellent website and layout , first class trophies and an excellent choice and delivery is very good , keep up the good work

George, 15/06/2018

Really good

Really good. No complaints at all

Derek, 15/06/2018

Excellent service.

Excellent service.

dr david headworth, 15/06/2018

I've used the TrophyStore for the last…

I've used the TrophyStore for the last 4 years. They have a rapid turnaround and consistent quality

Customer, 15/06/2018

The trophies were all great!

The trophies were all great - the engraving was thoughtfully presented - all of the players will love them. Also, arrived quickly and very well packaged. really impressed :)

Amanda, 15/06/2018

user friendly ordering experience

user friendly ordering experience, delivery service is excellent and it is great value for money. I am a happy customer

Gemma, 15/06/2018

easy website fast delivery

easy website fast delivery

Andrea, 15/06/2018

Excellent service quick response to…

Excellent service quick response to emails and great products

Jo, 14/06/2018

Quick reliable service

Quick reliable service

Jane, 14/06/2018

I was very impressed with the service I…

I was very impressed with the service I received. The Website was Very easy to use. I was informed about every step of the way of my parcel. I'm also very happy with the end product, my football team will be so pleased with there trophies. Thank you Trophystore ☺

Stacey, 14/06/2018

Excellent service

Excellent service. I ordered a trophy only a few days before I needed it. Whilst Trophy Store set time periods for completing the order and delivery I told them of my tight time scale and the trophy was delivered within 4 days of ordering it. They clearly made an extra effort to deliver it to me as fast as possible. The trophy arrived well packaged and as described.

Mick Oddy, 14/06/2018

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