The UK's Largest Online Retailer of Trophies, Medals & Awards

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Testimonials

Customer Testimonials

The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

1 - 40 of 23,371 Testimonials

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Bent over backwards to help.

Bent over backwards to help.

Marcus Hook, 22/10/2020

Very satisfied

Very satisfied. Arrived promptly. Exactly as advertised. Very pleased would definitely recommend and use again

customer, Mr Short, 22/10/2020

Excellence

Just what I ordered, perfect and in a timely manner.

Claire Gregory, 22/10/2020

Excellent product

Excellent product, wonderful communication, highly recommended.

STEVEN BURDIN, 22/10/2020

I chose to place my order by phone as I…

I chose to place my order by phone as I had s few questions to ask, which were answered well very quickly. Even a few changes that I made to my order was handled quickly with no issues. My order, a couple of engraved salvers arrived a couple of days later. The whole experience was exceptionally good.

GRAHAM SMITH, 22/10/2020

Outstanding Service

The service I received from Trophy Store was nothing short of outstanding. I would give them 10 stars. The website was easy to navigate with an amazing catalogue of items to choose from and I completed the order very simply on my phone in a very short space of time. I needed two trophies, engraved, for an event I was holding in 3 days time and added a note to that effect in the box provided and the only thing I would say was that I couldn't see when ordering what the delivery time was for items. I chose to pay for courier delivery figuring that would give me the best chance of the items arriving in time and hoped for the best. When I received the confirmation email, I saw with disappointment that it gave a 5 working day delivery time, which was perfectly reasonable but I wished I'd known before. However, perhaps it was just as well I didn't as I probably wouldn't have ordered and to my disbelief, 36 hours after ordering the items, with 24 hours in hand until my event, the items arrived, engraved, in perfect condition and robustly packaged. I was so pleased and I consider this company went beyond the call of duty to ensure I had my order in time. I would heartily recommend them and will definitely be using them again. I was one very happy customer. :)

Simon Burton, 22/10/2020

The products were of great quality and…

The products were of great quality and customer service excellent. I was pleased with the service and will be using them again.

Mirriam Dimakatso Karas, 22/10/2020

Great service

Great service, received an update when my trophies were made and one when they had been dispatched. Super quick postage and great quality considering price. A bit smaller than expected but still very happy. Came with haribos to celebrate Halloween! Thank you very much

Lydia Hardman, 22/10/2020

Very impressed with the Trophy store. Efficient service, quality items at the right price. They even popped a bag of sweets in the box which was a nice touch. Definitely buy from them again

Very impressed with

dan wharton, 22/10/2020

Brilliant service

Brilliant service, excellent quality for the price and speedy delivery. Very satisfied customer and I will be buying again. Thank you

Angela Slocombe, 22/10/2020

Delivered in 48 hrs

Delivered in 48 hrs. Outstanding service. Highly reccomend

darren rivers, 22/10/2020

Service is SUPERB

Service is SUPERB. Almost the same , oh no If not better is the BEST. Highly recommended. One NHS key worker treasured it again .Keep it up

Rhodora Guerrero, 22/10/2020

Delivered promptly

Delivered promptly, many thanks

Sandra Mitchell, 21/10/2020

Highly recommended

For the price I wasn't expecting much but I was pleasantly surprised. The trophy was heavier than I thought, which is much better than these useless plastic ones, and the turnaround time was incredible. Great quality too.

Tom K, 21/10/2020

Very easy to order

Very easy to order, good choice and came quickly and as described.

H Lamb, 21/10/2020

Very pleased great job 👍

Very pleased great job 👍

Geoffrey, 21/10/2020

Really impressed

Coolest little trophies and awards ever...really love them. Fast delivery too.

Saiqa Hussain, 21/10/2020

Great service delivered very quick and…

Great service delivered very quick and at a very reasonable price. Will definitely shop here again 😃

Craig Dalgarno, 21/10/2020

All good!

All good, price, product & delivery

Lakis, 21/10/2020

Great product

Great product, great service

John Still, 21/10/2020

I had a wonderful experience and an…

I had a wonderful experience and an excellent service. My order was done to perfection and delivered on time.

Arnold Mabiala, 20/10/2020

Very speedy delivery and excellent…

Very speedy delivery and excellent value for money👍😊

Sue Pawson, 20/10/2020

Excellent customer service

Excellent customer service, fast delivery, excellent produced ,

Gail Barker, 20/10/2020

Brilliant

Brilliant, such a fantastic service

Mr C, 20/10/2020

2nd time used this company would…

2nd time used this company would recommend

P. Street, 20/10/2020

Great choice of trophies and super fast…

Great choice of trophies and super fast delivery

Tina, 20/10/2020

The trophy was good value.

The trophy was good value. On its way with inscription the same day as orde. and received within 48 hours. Excellent service.

Mrs Chalkley, 20/10/2020

Arrived quick and good quality

Arrived quick and good quality

Jamie Hearton, 20/10/2020

I received the medal

I received the medal, engraved, surprisingly quickly. It is very nicely made and my five-year-old granddaughter, who had just undergone open heart surgery, really liked it.

Fran, 20/10/2020

i needed a junior trophy quickly and…

i needed a junior trophy quickly and tropystore had a fantastic selection, free engraving and really quick delivery. result, a fabulous trophy in time for match day, everyone was impressed.

Susanna Bolton, 20/10/2020

Urgent Glass Trophy

We needed a single glass retirement trophy produced urgently for a client. The ordering process was extremely straightforward and the Trophystore staff were very helpful. The item was even delivered ahead of schedule. We would definely use Trophystore again should the need arise.

Business Customer, 20/10/2020

Great little trophy 🏆

Great little trophy 🏆

Paul, 20/10/2020

Excellent prompt service as always.

Excellent prompt service as always.

Elaine Penney, 20/10/2020

Top Banana

Top Banana, I was expecting it to be plastic but it wasn't - great quality and excellent delivery time :)

Jackie Powell, 20/10/2020

Excellent quality

Excellent quality. Well recommend

Casey, 19/10/2020

Fishing trophy

My goods arrived quicker than I expected and were securely packaged.

Sean, 19/10/2020

Bought for my grandson very well made…

Bought for my grandson very well made nicer than photo delivered as promised

M Fisher, 19/10/2020

Prompt delivery and the trophy perfect…

Prompt delivery and the trophy perfect for our WI sunflower competition. Thank you.

Jan G, 19/10/2020

Excellent service straight forward…

Excellent service straight forward value for money. Il be using again in future. top draw!

Dan, 19/10/2020

Excellent Value for money

Excellent Value for money. Prompt delivery. Good quality

Hilary Poulton, 19/10/2020

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