Customer Testimonials

Outstandin customer service with quick delivery and great products

I have ordered from trophy store for the last 3 years and I have never been disappointed. This year we presented to 3 kids teams in front of 200 parents and all of the parents commented on how good the trophies were. Will be back next year again.

Alan McDonald, 30/11/2011

Excellent for service, quality and price

Very impressed with the quality of the item, the speed which we received it and also the cost. Will definitely use again

Rita, 29/11/2011

Great communication on order status, great all round.

Trophy Store was great, good pricing, delivered the fragile product in suitable packing, on time with e-mails on the status at each stage. Just as it should be (but all too often isn't).

Nicholas, 28/11/2011

excellent service

A great selection to start off with! Was reasonably priced and very fast turnover time. Really happy, thanks!

Jennifer, 28/11/2011

Great company to do business with!

Product quality is really good. Great delivery times. Would use again.

Alison, 28/11/2011

Excellent service, great communication

very pleased with products. Communication from start to finish was excellent. Got our goods well within timeframe.

Natalie, 28/11/2011

great store

easy to use website, good choice of trophies. Easy to order items and quick delivery. Parcels well packed and even got an email and text to say when the item would be delivered. Great value for money and to have items engraved was a bonus. Already given colleages and the business this web address.

CAROLINE, 27/11/2011

Absolutely everything I needed in just one simple click

Ordered trophy for daughter's team. It arrived in excellent condition, packaged well and the same week as I ordered it. I was notified by e-mail saying that someone needed to be on the day it would be delivered and I was further notified by text to say it would arrive between 12 and 1pm, so I knew to be in. Although I would have been happy with them leaving it on the doorstep as it was relatively cheap.

susan, 25/11/2011

good product. pormised delivery that wasnt kept

i was promised delivery by friday, this didn't happen. shame because the product was good quality

Tom, 25/11/2011

Service was supreme in every respect

I just wanted to write to you to say how impressed I've been with every aspect of my experience buying from you. I ordered a trophy on Thursday afternoon, was advised it would be delivered "between 10.06 and 11.06 this morning and at 10.07am it arrived!! Add to that, that the trophy itself is superb quality and I am very chuffed indeed. I buy many things over 't'internet' and sadly many of the delivery experiences are far far inferior to this. Well done - and thanks

John, 25/11/2011

great service, excellent product

We ordered two trophies with engraving for our mince pie competition at our school fair. The trophies arrived soon after. Was pleased with the quality of the product. Would definitely recommend this supplier and buy from them again.

Andrea, 25/11/2011

very efficient

Excellent website, very efficient and user friendly. Prompt delivery - thank you.

Jenny, 24/11/2011

Fast, Fabulous Service

Ordered a player of the week trophy to replace one my child broke. Ordered Tuesday delivered Friday - Excellent service. Received text messages updating me about delivery even gave me an hour window in which delivery would take place and then informed that goods had been signed for. Some of the larger companies cannot offer this kind of service (which let's be honest is what we need in today's busy lives). I am really impressed and would definately use this company again. Thanks

Mary, 24/11/2011

value for money

fast delivery , excellent communications and good quality trophies at affordable prices

andrea, 23/11/2011

Easy to use website

easy to use site and order came quicker than told Very well packed and great value for money Will use again. A very happy son thankyou.

Debbie, 23/11/2011

Excellent and speedy service

The trophies are good value and the service for customising them is first rate. Delivery is swift and reliable.

Emma, 23/11/2011

Exceptional service - Great Quality - Affordable - Excellent Service

I ordered half a dozen trophies for members of a project team I was working with. I was really pleased with the price and quality of the trophies. Many thanks.

Brad, 23/11/2011

Very efficient with good communication throughout.

Website easy to use and speed of service also good.Would use again

Susan, 23/11/2011

Excellent service and products, would have no hesitation in using again :)

I ordered a golfing trophy for a friend which arrived very promptly but unfortunately was damaged, after contacting customer services and submitting proof a replacement was issued in perfect condition in time for the presentation. I would have no hesitation in recommending this company for both the products and the service, delivery was also excellent by DPD with notifications of the hour that it was being delivered within so I could arrange my day around this very convenient time

Sue, 23/11/2011

Very good service, easy to order and delivered well within time.

I found the website easy to use, plenty of choice to choose from. Everything was explained well and had no problem with delivery. Good value for money with the engraving. I had no problems whatsoever.

Mark, 22/11/2011

Superb Service

The product I originally ordered had scratches all over the metal plates. Having sent an email to customer services they replaced the item with a better product. The plaque looks fantastic and I am very happy. Will shop here again and highly recommend!

Abdul, 22/11/2011

A reliable efficient company I would use again

Having a tight deadline, I was anxious about giving enough notice to the trophy store for them to be able to make the awards in time for our conference. They were great. We did have to go back to them once with design issues, but this did not impede on getting the trophies created and ready for the day. When we did receive them, they were high quality products we were proud to be giving out. Will definitely be looking at them for next years conference awards

Rachel, 22/11/2011

Three cheers for trophy store

There was a problem with my order however after a quick email the matter was resolved and the trophies dispatched the same day for next day delivery. Excellent service.

Nick, 22/11/2011

super fast delivery

excellent seller and got no problem with delivery and my package are well packed.

Rodamin, 22/11/2011

Excellent service & good product

Very good product, that was dispatched quickly. Many thanks.

Rae, 22/11/2011

Fast efficient friendly service

I contacted the Trophy Store to arrange for an engraved glass trophy to use for our recognition awards at work. They had a huge choice of trophies to choose from, really nice designs. After choosing which one I wanted, I simply emailed through the logos I wanted on them, they promtly sent proofs through to me & within less than 5 days the trophy was sent. The communications throughout the whole process were brilliant. The trophy is of excellent standard & looks even better than the photo online. Thanks again for a great service.

Emily, 22/11/2011

Good service with regular updates on delivery by text and email.

Product was good, engraving was clear, and delivery system excellent - I changed my delivery time a few hours before it was due and it was organised effeciently and quickly for 2 days later. Good updates on delivery time slot by text and email and very punctual delivery.

Daniel, 21/11/2011

Fast, efficient, lovely trophies

Pleased with the trophies, just a little off centre engraving which is probably inevitable due to the shape of the "diamond". Other than that service and goods were perfect and very well received.

Carla, 21/11/2011

Great product & service, costly delivery though

Product great, service great. Delivery cost and lack of options was not good though.

Olly, 21/11/2011

Excellent value and a fast informative delivery service

Nicely made and good value for money. Engraving neat and accurate.

James, 21/11/2011

Great Service, Fantastic Products

A great service was provided, the products which were personlised were delivered very quickly and the products were of a a great quality.

Madeleine, 21/11/2011

Good Quality and Great Service

Good quality and great service and price fine only slight problem I have is there is not a great deal of choice if you do not want a sports trophy. I require some for Dog Obedience Training and was very limited as to choice. But will definately recomend to all sporty people.

Sue, 21/11/2011

Excellent service and good quality trophies

Overall I was impressed with trophystore although a couple of minor niggles stopped me from giving them a 5 star rating. Ordering was simple on the website and the delivery service was superb. I was e-mailed the day before delivery was due to ask whether that day was convenient at the specified address and given the option to change the date if required. I did change the date to the next day which was easy and confirmed by another e-mail. The morning of delivery I received a text and an e-mail confirming the time range of the delivery (a range of an hour) and it arrived exactly on time. Most of the trophies were excellent although I was slightly disappointed that one of the engraved strips had not been stuck on perfectly straight and the cricket bat that came with the batsman trophy was not of a proportional size or similar standard to the rest of the trophy itself. These were minor quibbles really though and I would definitely recommend trophystore to others.

Alan B, 21/11/2011

perfect

Item arrived correctly & on time. Perfect service.

Patrick, 21/11/2011

Thumbs up

The order was last minute, and everything was in order. It came as promised ans all was great value and quality.

Ricky Cuss, 21/11/2011

Helpfull

I recently order some trophys and was very surprised at how quick they where in not only engraving the trophys but also dispatching them within a week especially when its the time of the year when they are very busy. They also engraved some shields for us which was purchased several years ago from another company. And the very first time i used this company i only had a few days to get the trophys before presentation day and they where very helpful in sending them engraved as well the next day. I will not use another company as these go out of their way to help you in every possible way.

Belinda, 19/11/2011

great value for money

used Trophystore on two occasions,good prices and arrived in good time. will be using them again in the future.

lee, 18/11/2011

Very helpful, flexible and accomodating

Delivered to tight deadline, took on board our individual requests, customer focussed

Gillian, 18/11/2011

faster delivery than expected!

The small trophy I ordered for the PTA Quiz Night was just what we needed. An easy ordering process and the trophy was delivered earlier than advised.

Kim, 18/11/2011

Amazing stuff

It is much more than I expected!! beautiful!!! and worth to buy it. Definitely,I will purchase that again. -I am a korean.-

LUKE, 17/11/2011