The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Football medals
Very helpful customer service and great product. Thanks
Great Trophy
I ordered the trophy not knowing the website but was extremely happy with the service I received. Brilliant communication keeping me informed of when my package was despatched. Very well packaged when arrived and the trophy was very nice. Overall a great experience. Many thanks.
Excellent
They had amazing service, no hesitant I would recommend this company to anyone.
Great!
Excellent personalised trophy and speedy delivery, Many Thanks!
Quick
Easy to order, quick to deliver, good quality
Exactly right
Just what we were looking for - perfect
Nice product - Good price
Quick delivery of a nice looking little trophy. Very pleased
Good customer service and communication
There was a small issue with the engraving on my product but the friendly staff emailed and phoned me to let me know and sorted the problem out
First Trophy Purchase
Trophy was exactly as displayed on the website, but was of better quality than we expected
Brilliant and helpful service
I made a very last minute order for a trophy a very helpful girl guided me the through the website on the phone. She was extremely helpful with options and kindly arranged the express delivery. Everything went so smoothly and we were delighted with the trophy. I highly recommend this company
1st rate customer service
My item arrived within 1 week of order, but was incorrect. It took one phone call, to put this right. I received the correct item 2 days later. Excellent customer service. I would recommend this company to anyone.
Great trophies
Trophies ordered and delivered within a couple of week. Great!
fantastic service
brilliant product and arrived quickly
Great service!
The trophies were just what we needed! They are value for money and arrived very quickly. I wouldn't hesitate to buy from The Trophy Store in the future.
Fabulous, efficient service.
Ordered some 1st, 2nd and 3rd medals. Quality was superb. Delivery quicker than expected. Absolutely no complaints!
Excellent service every time
Brilliant range of rewards, quick service and reliable - have used them for over 4 years now and they have never let me down.
Excellent service
As a primary school we purchase award trophies on a regular basis. The quality and value for money has always been excellent and the service prompt and reliable.
Attendance trophy
Excellent quality and speedy service. Arrived within 4 days of ordering. Will certainly use again. Ideal little trophy and child loved it.
Excellent!
Excellent service and choice of trophies, well packaged and fast delivery.
Very pleased with trophies.
Excellent trophies and at a great price. Very pleased. Only negative was that they took over a week to arrive via Royal Mail. The trophies will make an excellent gift in recognition of my students efforts through the year.
Wine Box
Shipment and service was quick and efficient. Quality was good especially for the price. Would buy again.
Highly recommended
Excellent product range. Fast friendly and efficient service
Fast and efficient service
Good range of products available and easy ordering with friendly, efficient staff to help you with any out of the ordinary requests! Fast delivery too.
Quick service, great product
Product was even better than expected for a very reasonable price. Excellent service, quick dispatch.
good
good service and trophy
Trophies
Exactly what we needed. We left it very late to order but you still managed to deliver. Thank you
academic awards
Excellent products & received promptly.
Great Service
I needed some engraved medals for my club, the quality was very good. I was worried I wouldn't receive them in time, customer service were amazing, answering questions quickly and sorting my order out so I had the medals on time.Thank you!
5 stars
Excellent and efficient service. I would definitely recommend them and use there services in the future.
Tennis for children with learning disabilities
Our tennis club have been running sessions (see title). The "gold" badges which they all received at the end of the sessions were just right and confirmed to them that their efforts had been rewarded
Excellent service
What can I say, recommended to me by my client, fast, efficient, well priced, quality product, timing was perfect, the lady (Tina) who took my call to help was fantastic even though I called her a million times to change the order, she couldn't have done much more - I will happily use and recommend this business!
Star trophies
Excellent trophies and super value for money . Engraving sets them off . Have bought 8 over the last two weeks .
A huge success!
I had four young friends/relatives staying with me last week and they all had to do chores willingly and with no recompense expected.They duly did!Their (unexpected ) treat was a paperweight with name and a kind message.What a success they have been - thank you Trophy Store!Ann
First class, from website to delivery
I had ten trophies to buy and decided after selecting them from the website to order them by phone. Very straightforward placing order and advising engraving instructions. Very good information regarding tracking of order all the way through to delivery. Perfect!
Excellent service and product
Ordered just before our event and called to check delivery date and they confirmed all is OK. All arrived well packed and in excellent condition.Looked great on the day.
golf trophies
Considering I ordered in short notice to meet my required dead line all went perfect, trophies delivered on the 5th day as promised, great service.
First Class Service
Very efficient on an extremely short dead line. Very impressed and will use again.
Great communication thank you Trophy Store
I ordered running medals and they were of good quality - they were for adults completing a couch to 5k programme and went down really well. Trophy Store were brill, great communication and rushed my order through to me, highly recommend this company
Excellent Service,
Easy transaction. Item just what I wanted! Delivery right on time as notified.
Excellent, informative and helpful one on one service
I needed a couple of medals as gifts so I rang the company, not having any idea what I should get. The lady who answered the phone was absolutely lovely and talked through my requirements. She then advised, guided and looked options up during our conversation and all was done and sorted with pleasant ease! I received a most helpful, professional and informative service and my order arrived, engraved as discussed, in no time at all. Many thanks to all involved at Trophy Store.
