The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Excellent service
The item I ordered was out of stock but the replacements offered were excellent and arrived a few days later. The item was outstanding. I was kept informed about delivery and the packaging ideal for a fragile item
Perfect!
Simple good quality stars, nice engraving and we bought the gold lanyards. Loved by recipients - good weight to the star and looks really nice
Impressed!
Ordered a small trophy and was very impressed with the service i received from this company. I had not used them before but found their websie very easy to use and ordered what i needed. The delivery was fast too. Would recommend and will no doubt use them again. Well done
brilliant service and great value!
Ordered on saturday evening, arrived on Thursday! Exactly as described, nicely engraved and good quality for the price. Great website!
Good quality..delivered on time
Superb!!!!!!....I will see you guys soon.
Good service and product, quick delivery
Good service and product, quick delivery, would use again
Very good product and service
The product was exactly what I saw in the webpage. The delivery should have done on Friday but the trophy arrived on Wednesday. Great communication about where the product was all the time.Customer service was also useful.
A girl in desperate need
Contacted Trophy Store in a panic, needing 8 personalised awards in a very tight time frame, the team responded so quickly as they understood my urgency, my order arrived in a matter of days and the end product was even better than I thought it would be!! Thanks to Trophy Store and everyone there for sorting me out, and with great customer service - will definitely return if I ever need awards again, and not just if I've got a tight time frame!
Medal Order and Delivery
Easy to use website and then a rapid delivery service during which I was kept well informed of progress.
Excellent product and service
A lovely trophy. A unique gift for my special friend who is karaoke crazy! I would definitely use trophy-store again. Give it a go will not be disappointed.
Fantastic service
Having had trophies before in England the service to me here in Spain was fantastic here within 1 working week great service very happy cliente thank you.
Excellent #1
Ordered 3 different glass trophies. They far exceeded my expectations! The winners were over the moon with them. Very classy and lovely presentation boxes.
Great Medals at a great price
I ordered gold, silver and bronze medals and ribbons for my schools sports day. The children loved them! Great quality for the price. Will use again next year.
Another great buy!
Trophy Store has done it again! Excellent service as always!
Fast friendly and efficient service.
Fast friendly and efficient service.
AMAZING SERVICE
Absolutely amazing, ordered loads of trophies and were engraved and sent out within the week! Will 10000000% use again
The Trophy Store
Excellent from start to finish
Absolutely delighted with the trophy and the service
Would definitely be happy to recommend this company to anyone.The end result was perfect.
Just as requested
The trophy arrive in the correct time frame and was exactly as I ordered so overall very satisfied with the service.
Great service !!!
Fast / reliable and great value product10/10 !!!
Easy to deal with, quick turnaround
I ordered 2 tankards with a club crest and some other engraving and 2 shields, again with a club crest and some engravingThis was turned around in less than a week and was delivered well packaged and looking great
Excellent level of service, even for a small order
Trophy store provided an excellent level of service, even though my order was small. I made a mistake in my order but they were very helpful and rectified it immediately, with no hassle. This is the second time I have used them and both times the service has been good and delivery fast.
Excellent Service
From initial email enquiry, to the order, proof and safe delivery has been excellent. The customer absolutely loved the product.
Brilliant
Excellent quality and servicd for the price and a speedy delivery too will definately use this sitr again
excellence service and product
Arrived fast and looked great, even with a small bag of harrio. Thank you
Golem boot great product
Great boot looks fantastic
Excellent service
At a very late stage we decided to award a trophy to the winner of our Chess Tournament. We ordered it with less than a week before the end of the tournament with little hope it would arrive in time, but it arrived even a day early, beautifully engraved. Will definitely come back next time!
Good Service
Good Service from start to finish. Great Trophies too.
amazing will be using you again
Ordered trophies and they were spot on.
great service
I could not complete my order on line so rang the number supplied.I completed my order by phone with a very helpful member of staff.On arrival there was a mistake with the engraving. After a phone call, the problem was sorted quickly.Excellent services highly recommended
Excellent service, great value for money
I would recommend trophy store. I placed an order for 34 trophies all engraved. They came without a problem and all engraved correctly.
Great expectations
The trophy I received on behalf of the Society of Eastbourne Artists was perfect and the Society will certainly be buying from you in the future.
Fantastic
Great products at reasonable prices.
opinion
a great store with good service and product,delivers on time as agreed faultless
Great company to deal with from start to finish
As I have said great dealing with this company even made a mistake in leaving one thing out of engraving one phone call sorted would defiantly use them again.
Very good
Very pleased with the selection of trophies available and with the service
Tio drawer
A great service provided, they even fixed a small mistake that was made at my end free of charge; i will be back again!
Brilliant Service
Genuinely one of the best customer experiences I have ever had. I even got a picture text to me showing that the trophy had arrived. Would highly recommend and will definitely be using in the future. Lee, Warrington
Easy and very fast delivery. Pleasantly surprised !
Ordered the medals I wanted online and they arrived before I realised.great choice and so fast.will use them all the time now.Thanks .
Great Service
Ordered 6 football trophies with engraving, all arrived with in a week and were perfect, will definately use again.
