The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Great trophies
I ordered 2 trophies for my son and his friends as they'd entered a holiday competition but wasn't sure they'd win. Wanted to give them something for their efforts and found a singing and football trophy on the site. Even though I didn't order express delivery, they arrived within 3 days and were great. The children loved them. Would recommend
Great Service
Spoke initially via we chat and then got through to he same person on the phone. Really helpful and delivered when promised. Well done!
great experience
I found it easy to book the items and when they hadn't arrived I need to change the delivery address which was one phone call and items arrived next day at works location....will use trophystore again...
Excellent service
Fast and excellent service. Easy to follow website and the product was exactly as describe and of high quality
16" perpetual shield
Very helpful staff, great looking trophy
opinion
I received great experience with the chat line, due to when I put order in I made and error on the date for the engraving, after speaking on the chat I was able to amend the date and when the item was received, absolutely fantastic - although I am now awaiting to give the item as a present but have to wait til January 2016
Thank you.
Good product, good service true to description. Thank you.
Great choice and service
Metal cup ordered including engraving arrived as ordered in time. Quality is very good for the price. Would use this site again.
Very promt and efficient service.
I got my order wrong and emailed them, they emailed me back straight away and amended my order. Saved me a lot of trouble. Thanks
Golf Trophies
Bought a few Golf trophies a few weeks ago. Had them engraved etc. They arrived in a timely manner, look absolutely great, exactly as described etc.
Great service!
Website easy to use. Free engraving was a nice touch.Great pricesCommunication regarding delivery was fantastic.Had a very tight turnaround from order to delivery request, but delivery was actually 3 days early!Very pleased... will use againThank you
Prompt and efficient
I purchased 2 trophies. I bought one on-line and one over the phone, the service was great and both orders arrived within 3 days of being ordered. Very helpful customer service - recommended
Will buy again
Fast delivery and product just as described
Superb service with quick delivery and accurate engraving.
This is the first time I have ordered from this company. The range of possible trophies was impressive and the prices very good. free engraving was also included and posting and packaging were reasonable. The item was delivered very quickly and packaging was very good. The item was just as described and felt a good weight.
Older people's awards
Really helpful staff. Great service. Lovely product.
Golden boots!
Ordered a small football boot trophy (plus spare) for our Under 7s weekly man of the match title - it arrived within 4 days and is a good looking trophy for a good price.
Motorsport Trophy order
Great website, the chat option very useful, very easy to order. I required the trophies and engraved by a certain date, this was not a problem and I received them in time. Good service.
Fantastic Service
Thank you Trophy Store, your staff were helpful and the information provided was clear. You did an excellent job meeting the brief and we are really pleasd with the results. Delivery was prompt and I couldn't fault the experience!
Excellent
Very good service, quick delivery, will deal with again.
Excellent service
We required an engraved trophy for a friend's son's memorial match at short notice. Not only did they mark it as important but they upgraded the trophy at no extra cost once the first one was found to be damaged to ensure it was perfect. Well done!
Excellent value and products.
This is the second year I have dealt with Trophy Store and I am very pleased with the speed of service and the products supplied. All the recipients of the trophies spoke very highly of the design and quality of the trophies.
Excellent quality and service
Easy to use website, excellent quality product and service to match.
Efficient Service
Very comprehensive choice of trophies from the reasonable to the expensive - no problem choosing one to suit our budget. Required slightly larger than normal engraving - no problem. Delivered on the time specified. Excellent service. If we need another trophy - we know where to go.
Cycling Trophies
Didnt know what to expect as Trophies were cheap.Bought for prizes for a work competition and really glad I chose #trophy Store.Packaged really well, small, quite weighty and a mile away from the cheap plastic trophies I used to receive!Will definitely use again.
Amazing!!
Trophy's were delivered very quick and all looked exactly like the pictures, one of the trophy's were delivered broken, i let them know and they sent me out a new one next day delivery :)
Excellent service and communication
An incorrect sized recess was received however on emailing Trophystore, I received a reply within minutes (even at the weekend) and the correct recess was delivered without delay. I was kept fully informed and communication was excellent. I will be using trophy store again.
Trophies
Great choice and good value for money. Service is great and prompt delivery. Could not ask for more.
Very impressed with the quality of service and product, and with the price.
Ordering and buying online from Trophy Store was a very positive experience - a courteous and helpful sales person, clear and accurate presentations of the products and helpful suggestions about other related products. The service was efficient, the quality of the product is excellent and the speed of delivery (with updates via e-mail) impressive. I will be using Trophy store again!
Fabulous
Great looking trophy, with quick and reliable service
Review of purchase from trophy store
Easy to order, efficient delivery and delivery notifications, quality of trophy good for the price.
Fast service excellent quality
Ordered two trophies for swimming achievements. Having compared prices on several sites the Trophy store was the cheapest for the same goods. The web site was easy to use and order confirmation fast. The order arrived as requested in three days. It was well packaged not to get damaged. Delivery instructions in the order were followed by the post as we were out at tine if delivery. Will definately be using the store again.
top quality on a low budget
I was more than impressed when my orders arrived I wasn't expecting the standard of quality for the price I paid EXCELLENT I WILL BE USING AGAIN NEXT YEAR ASWELL!!
excellent service on time packed well
I went to Trophystore as we were late ordering and I needed my trophy and medals on time with no errors to get me out of trouble and they came up trumps!! Well done!
Brilliant
Excellent, fast and accurate
Excellent Service
I had a very tight deadline to meet, Trphystore.co.uk did not let me down!
Quality trophy & Value for money! Speedy delivery!
The trophies came in time for my son's birthday. The kids are over the moon with their special bday souvenier that looks so cool. The customer service is also excellent. I am one happy customer, definitely will recommend to my friends and family.
Quick service & good products
Nice trophies and medals. Delivery was great and brilliant to get an hour slot in the morning so you don't have to stay in all day.
Outstanding service
Trophy store were able to produce our order in a very short space of time - outstanding service and product!
Perfect
Quick service and large options to pick from
Last Minute Success
I was recently given the task of ordering trophies for a clay shooting competition. With short notice and little time to spare, I found the Trophy Store website, selected trophies from a varied selection and placed my order. As the engraving required was longer than the space allowed on the website, I contacted Trophy Store via email and phoned directly.I found the lady at Trophy Store extremely helpful, professional and polite. My order was handled very quickly and everything arrived in time and even despite my amending my order, all the engraving was correct and well presented. Great service and I would use this company again. Thank you
