The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Simple, swift, and superlative service.
I purchased an Endurance trophy, from Trophy Store, and required clarification on whether or not the base was actually wood or a plastic imitation. The chap at the Store was pleasant, and very informative. The trophy arrived far earlier than expected; the engraving was tastefully executed; the packaging was substantial - it could not have got damaged in the post!I did not see options for a font style on the web-site, but the ones used were good.
Outstanding value for money and service
I was very pleasantly surprised by this trophy, I didn't expect it to be of such weight and quality. The dispatch was super quick any I was informed by the carrier of the delivery time, to within an hour.I have purchased from Trophy Store before and I will certainly be a returning customer
Quick easy service and product exactly as expected
Simple order process, good selection of trophies and product delivered quickly
Excellent Products and fast service!
The website made it very quick and easy to order. The products were very reasonably priced compared to other companies and the quality was very good. The enscriptions looked very good and they were all delivered very quickly. I would definitely use this company again.
Fantastic quality, speedy service and easy to use website
The 3rd time we have used you and pleased with the cost, quality and service as always
Quality, quality, quality
The word quality is not to be used lightly in life. My dealings with trophy store however suits this word down to a T. From start to finish I have nothing less than quality service in everything I needed.A big thank you to the team for all the help with the service and products I received which were also quality.
Brilliant
Absolutely fantastic service. Thank you.
Very helpful service
After telephone advice I was able to place my order on line. The goods were delivered very promptly and were excellent. Thanks for your help.
Excellent
Products arrived in a timely manner, in excellent condition.Prices very competitive.Many thanks.
A professional, prompt, courteous, first class service
I found the site easy to use. The goods arrived exactly at the time they were promised, and in good condition. I would have no hesitation in using / recommending this site again.
good quality
Very good trophies and engraving, trophies are a good price and only seven days to deliver after placing order. I would recommend them highly to anyone.
Marvellous great company speedy delivery just fantastic!!!
I have used trophy store for last 2 years and they never disappoint, fast efficient great service And products always fabulous value for money. I would definitely recommend trophy store to anyone!
Excellent product, excellent service
Very pleased with both product and service. Received in double quick time too.
Gold Medal Service
I found the Trophy Store website very easy to use. I received regular email updates telling me what stage my order was at. Delivery was on time with good packaging.
Excellent, speedy and efficient service - thank you.
Excellent, speedy and efficient service - thank you.
Super dee dooper
They are great. Quick delivery and worth the money.
Trust Trophy Store to get the job done
Excellent service, very well presented website that made choosing what i needed very simple. Value for money very good and received my order within 4 days of order.
Excellent, simple service
Ordered with 6 days to spare before goods were needed but on last confirmation page realised that it said delivery within 7 days. Paniced a bit but no need as delivery was made within 4 days, packaged brilliantly with no chance of any breakages. Everything as needed. Would use again if needed.
Should get a gold medal for service!!
Fantastic product, speedy delivery. Thank you.Kim Pearson Wainstalls Halifax
oscar winning service
Purchased a antique silver resin oscar statue as a surprise gift for my dad and his wife's silver wedding anniversary. The gift went down a storm. Thankyou trophy store for your very prompt service, my purchase came in 2 days and you even informed me by email when the delivery window would be so I didn't have to wait around. The trophy was very good quality and the engraving was clear and just as ordered.
Very good quality,with an excellent service.
I ordered 7 trophies for a local association hoping that the quality was as good as advertised. As the money came from the association I was concerned about the standard of engraving, quality of the products, and value for money. It was with trepidation that I opened the parcel, but was pleasantly surprised with the contents. Absolutely brilliant, and will certainly place future orders.
Does exactly what it says on the tin....
Helpful customer service when I had to call to make a specific request that wasn't able to be met via the online ordering facility. The trophy then arrived exactly to the timescale that customer services had predicted and via a helpful courier method that allowed me flexibility of delivery dates. Oh, and the trophy was pretty good too...just as described/pictured on the internet and the engraving was spot-on.Would recommend.
FIRST CLASS SERVICE
GOOD WEB SITE ,GOOD PRICES , DELIVERY QUICK ALL IN ALL A FIRST CLASS SERVICE.
Excellent, Easy and Eclectic!!
I had no problem at all with searching, ordering and recieving this order. Everything was done and achieved very well from start to finish.
Excellent service - prompt delivery - what more could one ask?
Excellent service - prompt delivery - what more could one ask? Great quality product too! Very satisfied customer.
A very happy customer
Easy to use website with a fantastic range of cups. I wanted a silver plated cup and it was great to filter them down so I could see the ones I'd shortlisted together. Checked something regarding the engraving and was reassured straight away with a quick phone call. Cup arrived in perfect condition, packed well and couldn't belive the quality of the engraving. I would strongly recommend this company to anybody wishing to order any trophies. Will be using again in future. Thank-you trophy store.
Good value, good service
Really pleased with this. Nice little trophies, and they did what they said they would. No problems.
excellent quality & service
easy to use web site with excellent quality and service
Fantastic Service and Quality!!!
Delivered within two days of ordering online.The quality is outstanding for the price!!Excellent!!
Decently heavy and well made trophies - just what you would want to receive as an award!
Decently heavy trophies, not like the cheap muck you so often get! Awards that are as light as a feather just don't cut it do they!!!If you want a trophy that will make the recipient feel as though you really appreciate them, then heavy is the way to go, every time !!!
Excellent service and customer support
Excellent service and customer support. Fast delivery. Excellent product and Excellent engraving. Will use again.
Brilliant service from order to delivery
I would recommend to anyone. Easy online ordering, product perfectly matches what I wanted, delivered quicker than expected and they kept me informed at all stages right up to within an hour of the delivery time.
Excellent quality and service
First time I've used Trophy Store website and found it of excellent quality , easy to browse thru and the prices were excellent value. Would have no hesitation in recommending Trophy Store to anyone I certainly will be using it again in the future , if I had a gripe it would be that the engraving was very basic but maybe they can do other fonts I never checked
EXCEPTIONAL...
My experience with Trophy Store has been fantastic from start to finish. The information on the website was clear and easy to follow, the communication via email was very helpful (I had regular updates so I could track my item) and the delivery was much faster than expected. My item arrived safely and was packaged with great care and attention. I was so thrilled with the trophy... it was of a high quality considering it was not that expensive. Thank you so much for being so customer friendly... I WILL recommend you!
Good
Good service, quick delivery
Unexpected Good surprise !!!
I did the purchase on monday with a specials request to receive it on Wednesday. I knew it could be complicated. On Tuesday, I received a call (a bit rough I have to say but...) to tell me they need between 5-7 open days for the delivery. I said it s ok. Even if my game was on Wednesday.Anyway... At the end... 9am on Wednesday I received it.Really good surprise :)
Awesome customer service!!
Awesome service. Trophy damaged in transit, replacement sent straight away. Will definitely use again.
good service
received trophy in good time will recommend to friends
good product at the right price
good communication,packing and delivery time. thanks!!!
An Olympic Gold Standard Service
The service recieved was 1st class, the products were delivered on time and in perfect condition as promised.
