The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Excellent value
Nice quality trophies. Promptly delivered.
Excellent service
Excellent service. Great quality.
Arrived on time and looked amazing
Arrived on time and looked amazing - thank you
I order a diamond with a silver plate…
I order a diamond with a silver plate on it for my friends 30th. Its so beautiful. Definitely worth the money, fantastic value. I've had a diamond brought for me, but this is so much better, will definitely be buying more things. 😊 Thanks again
Item was delivered on time and what was…
Item was delivered on time and what was ordered would use this company again .
Trophy and medal items exactly as…
Trophy and medal items exactly as described, correctly engraved as I requested and promptly despatched and delivered. Excellent service, would recommend.
Excellent customer service
Excellent customer service. Ordered last minute and the team ensured it arrived in time. Also great design
Amazing Service!
Amazing Service!
I always buy my medals from here
I always buy my medals from here, some children races do not give medals so I pick a design for my child and get it engraved. It’s always received with gratitude. Great quality medal, ribbon & engraving.
I recieved my order within 24hrs of…
I recieved my order within 24hrs of ordering well packaged & undamaged, I am well satisfied with this product
As always a first class service
As always a first class service . And good prices too.
Ordered a bit late over Christmas
Ordered a bit late over Christmas. The team very kindly gave rush order when they came back on 4th January and we got the trophies ready for prizes on the 7th! Can’t ask more everything was a great quality. Very helpful and great service with a great product. Thank you
Birthday medals
Super fast service kids loved them
A special trophy for a special event
I was looking for a special trophy that was both elegant and robust. The catalogue was easy to read and I made my choice. Clear instructions were given when purchasing on getting the trophy engraved. The confirmation arrived via my email and I noticed the wording on the engraving appeared to be on different lines so I emailed TrophyStore and, within half an hour, they came back to me informing me that it would be as requested and not as the confirmation indicated. The trophy arrived very quickly within a week with the correct engraving and I am absolutely delighted with the end result, it is just what I wanted.
Excellent and fast service
Excellent and fast service from start to finish
Me 56 my dad 76 Enjoy playing snooker…
Me 56 my dad 76 Enjoy playing snooker for the trophies we ordered . It’s keeping us active and enjoying this difficult time of life
Outstanding Service
The usual excellent service from Trophy Store.
Excellent choice of products
Excellent choice of products and customised medals shipped the day after ordering. Quality medals and will definitely order from Trophy Store again.
Our first time using from Smile Radio
Our first time using from Smile Radio. Excellent service, products and communication. Hope they keep our records as we will be making them our first stop for next years awards.
Exceeded all expectations - wow!
Wow, this company went over and above all my expectations and I'm over the moon with the quality of all four trophies I ordered, the speed of delivery, careful packaging and the sheer value for money! I ordered two sizes of the Drama Falcon Trophy (22 & 19cm - the larger for 1st prize with a gold 1 in the middle and the other with a silver 2 for 2nd prize) which are stunning (and quite weighty!) and the recipients were thrilled with them! They were beautifully engraved - I paid the extra £1 for up to 50 characters - well worth it! I also bought a 3rd Place Trophy and Drama Trophy, both by Infinity Stars (10cm), which were also fully engraved and excellent quality. They were really cute and I’m sure will go down very well with the recipients, who were sadly unable to attend the prize giving. I wasn’t sure the engraving would be easy to read on the smaller trophies but they were! Everyone who saw the trophies was hugely impressed and wanted to know where I bought them! I will definitely be using Trophy Store again for my next competition! A special thank you for making sure they were received in good time for the event. I ordered quite late on Monday 3rd January and received the parcel on Friday 7th! Normal delivery time was quoted as 5 working days and, with Covid still impacting our lives, I wasn’t sure it would be possible to turn them around in time so I’m extremely impressed and incredibly grateful! One very happy customer, as I’m sure you’ll have realised by now! Happy New Year!
Proper good service and rapid turn…
Proper good service and rapid turn around I ordered this for a New Years event 2 days before New Years and it was made and delivered in time Really happy
Good selection
Good selection. Competitive prices, easy ordering process and very fast delivery. Would recommend.
The quality and service was excellent…
The quality and service was excellent highly recommend the trophy store
As always..Brilliant!!!
As always..Brilliant!!!
Great item very quick delivery would…
Great item very quick delivery would recommend.
Perfect highly recommended
Perfect highly recommended
Faster delivery than I expected…
Faster delivery than I expected during the Christmas period. Also, I bought this in hope of winning my Fantasy NFL League - as I was predicted to - but sadly ended up losing. The delivery came after the results but the small bag of Haribo was a kind gesture and a lovely runners-up prize.
Amazing trophy good communication and…
Amazing trophy good communication and great delivery time would happily order again!
Delivery is quite long but but good…
Delivery is quite long but but good quality and I would highly recommend it.
Great Service
Great Service! Helpful staff! Will use again.
Great trophy supplier
Great trophy supplier. Nice weight. Doesn’t feel cheap. Highly recommend for special or funny occasion.
Prompt service as usual
Prompt service as usual
Very good service and quality item.
Very good service and quality item.
swift delivery on a tight schedule
swift delivery on a tight schedule
High quality
High quality, and solid. Plaque looked good on the base and they arrived in good time
👌👍🥰
Thank you!!!!👌👍🥰
First Class
really fast turnaround, easy site to use, great selection, great value
Excellent Product and Service from…
Excellent Product and Service from Start to Finish.
Great service
Great service
Excellent service
Excellent service. Great trophies and medals and very quick delivery. Customer service was great when we had a very minor issue which was resolved immediately.
