The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
The Medals and Trophy arrived in good…
The Medals and Trophy arrived in good time. The quality of the items are very good and would recommend them.
Top products
Top products, great prices and very swift service. Called to get a quick turnaround on my order, delivered within 48hrs!
Great products and customer service
Great products and customer service. Items were delivered the next day after a call to enquire when item would be received.
Brilliant thanks Trophy Store
Brilliant thanks Trophy Store. Delivered 17 engraved medals and 3 trophies in 5 days! Everyone had a great time and enjoyed.
Very quick delivery
Very quick delivery
excellent quality
excellent quality
Good quality for the price
Good quality for the price. Happy with the service. Only thing i would highlight is the delivery asked if i needed the order by a specific date and i ticked 'no' thinking a week would be fine, didnt need it immediately. But 16 days later, still no delivery, so i phoned the company and asked where the order was. The girl said because i hadnt specified a date it would be done in a queue. I told her i hadnt expected it to be so long though and now needed the order asap. She arraged for it then to be delivered within a couple of days, so happy with the service following the phone call etc. Just wanted to highlight to others they should specify a date.
Loved the trophy and brilliant service…
Loved the trophy and brilliant service thank you! Will definitely order from here again: )
I've ordered from the trophy store a…
I've ordered from the trophy store a few times now but this is the biggest order so far. I was worried it wouldn't be ready in time for our end of season presentation night. A quick email to them to ask if it could be ready for a certain date and they replied telling me when it would be ready by and that it would be delivered the next day. Will definitely use again
Very good value 👏
Very good value 👏
The Trophy Store deserve a Trophy!
I was very impressed with the Trophy Store, i was shopping around but could not get what i wanted, Mollie and Chris gave me another option, none of the others i checked with did! So very happy and good prices too.
Great quality products and service
Great quality products and service - thank you!
Ordered our trophies which came on…
Ordered our trophies which came on time. Some were damaged in transit but were replaced straight away. Thank you.
Brilliant! Highly recommend
Absolutely fantastic service. Would use again and again and again!
Always reliable
Always reliable, always friendly and excellent quality.
Excellent service
Excellent service - very quick and accurate. We can’t wait to award the trophies!
Great service and quality products as…
Great service and quality products as always
Great product. Great service.
Easy to order and, when it was discovered that the product i had ordered was out of stock, TrophyStore informed me promptly and offered alternatives for the same price. Very pleased with the product including the engraving and would recommend their service.
Never let me down....
As a football coach, this company never lets me down over the years...quick phone call just to check order placed in time for an awards night, worth doing, and all arrived on time, thank you.
Brilliant service
Brilliant service, good website and arrived in good time. Engraving was correct, and any queries were answered promptly.
Bought a bespoke glass award from…
Bought a bespoke glass award from Trophy Store for our school. Outstanding service, delivery and price. Highly recommend!
teacher trophy
the trophy we ordered was for my sons teacher, it arrived very fast and i wasnt expecting much due to how cheap it was but i was very pleased with the finished product and told and shown others who want gifts. they also encluded 2 small bags of sweets which my daughter loved.
Thank you so much!
Thank you so much! Super fast turnaround as I’d left ordering quite late but Trophy store came through and delivered above and beyond! Great product- great service! Couldn’t recommend highly enough!!!
Great service and brilliant products
Great service and brilliant products
Excellent service!
Excellent service!
Excellent just what I ordered
Excellent just what I ordered, fast service and reasonably priced.
Efficient and prompt
As always, prompt and efficient service. Will definitely use them again.
Exactly what I wanted.
Exactly what I wanted.
very easy to work with them
product looks great, needed to chase the company for delivery details but then all fell in to order
very pleased with order
very pleased with order
Fantastic!
Fantastic! Thank you so much
Great service definitely use them again
Great service definitely use them again
Fantatsic service!
A very quick and efficient service. Helpful staff.
Excellent from ordering to delivery
Excellent from ordering to delivery. Quality product too.
Order had got stuck in warehouse but…
Order had got stuck in warehouse but they arranged free courier service to get here on time.
Really ,really happy with the order.
Really ,really happy with the order. The trophies look and feel great, thank you very much.
Ordered 6 trophies in may
Ordered 6 trophies in may, didn't hear anything for about two weeks so i contacted customer services and they were great. sent them out next day delivery. will be ordering again.
Very happy with the customer service…
Very happy with the customer service and goods purchased.
Excellent service and great price
Excellent service and great price Well done outstanding
Great Trophies
Great Trophies, good price and great delivery.
