The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Very nice little trophy
Very nice little trophy, lovely Engraven is very neat Good for the money and came very quick. thank you
Brilliant service and really pleased…
Brilliant service and really pleased with the products
Excellent service
Excellent service. Arrived before expected. Thanks
Great personalised service
Great personalised service - especially from Chris - highly recommend.
Brilliant trophy
Brilliant trophy, as always!
Great product
Great product, great value
Excellent service once again
Excellent service once again, a company that can be relied on. Well done all involved 👏👏❤️
Quality trophy
Quality trophy , pleased with the engraving too nice professional job . Delivered on time also. . Well done will order again . John , Aberdeen .
Superb
Very happy with trophies and the customer service was excellent. Had a date I needed these for and they ensured my order arrived on time, superb!
Excellent website for purchasing…
Excellent website for purchasing trophy’s at a very good price, once ordering what was needed,the service I received was excellent all round will definitely be using again, I can’t praise them highly enough.
Great experience
Great experience, quick turnaround and delivery, good quality, will use again, thanks!
Happy with product and service
Timely, well padded to avoid accidents during shipment and with a lovely little freebie for my 5-year old. Very happy with it.
Absolutely brilliant service and quick…
Absolutely brilliant service and quick despatch. Amazing selection too. Highly recommended !
Excellent
Awards arrived on time and were of very high quality. The children were over the moon
Good quality items at a reasonable…
Good quality items at a reasonable price - delivered promptly.
Fabulous
There were some personal touches with the delivery, which was fast and really pleased with the quality of the product.
Excellent service as always 👍
Excellent service as always 👍
Very customer friendly approach
Very customer friendly approach. Timely delivery. Very happy.
Great communication and got the…
Great communication and got the trophies I needed in great time!
Way better than what I expected
Way better than what I expected! They totally outdid themselves! I cannot wait to show our winners what they have won!
Excellent products and service
Excellent products and service
Repeat order .Always on the ball with a…
Repeat order .Always on the ball with a great selection of trophies 👍
Arrived on time and Quality
Arrived on time, medals and trophy good quality, I will definitely use this service again!
Trophies were exactly as described
Trophies were exactly as described. Engraving was to a high standard and delivered on time.
Excellent quality and service
Excellent quality and service. Very well packaged. I’ll definitely useTrophy Store again.
Called up as needed an order quickly
Called up as needed an order quickly. They were able to help and arrived when I need it. Great job! Thanks!
Excellent quality and great value for…
Excellent quality and great value for money and delivered exactly on time. We shall be using TrophyStore again for sure.
Amazing service
Amazing service. Requested a quick delivery of my product and you didn't disappoint. Thanks so much wasnt perfect !
Very good
Very happy kid!
Excellent quality great prices!
Excellent quality great prices!
Great Products and a great service from…
Great Products and a great service from this excellent company.
Lovely product and very helpful…
Lovely product and very helpful customer service team. Will definitely buy from here again.
Great customer service and delivery.
Great customer service and delivery.
Brilliant Quality
Brilliant Quality Brilliant Service Highly recommended
Outstanding service
Outstanding service, flexibility and product! Thank you
I have already sent an email and review to trophystore bloody waste of time.
I have already sent a review to trophystore because the experience I had was ridiculous. I bought around the £200 Mark of trophies for a kid's football team called Ambleside masters U9s FC. They had another very successful season and deserved the trophies. Because we had no sponsor to buy them I spent my own money on trophystores trophies. So you will understand why I'm so angry and disappointed with them. I can't remember date's as I just put it all behind me. Anyway when I ordered them there advert said 3/5 days i think it was on a Tuesday so I told trophystore the following Wednesday would be ok as I had a venue for the presentation party for that Friday. The trophies never arrived so had to postpone costing me £75.So reboked i was lucky getting it. I rang and was told another date would arrive few days later but not arrived so again cost me £75 to cancel venue again. I couldn't get another venue the one I had couldn't reebok again. I was lucky a friend of mine got me a social club for the presentation for the kid's for £15. I rang trophystore and told them about my situation they informed me that they would arrive ie sent out next day but I rang them again to find out if they were definitely going to arrive i was told no it would be a couple of days. I did get them the morning (Friday )of the party l felt so angry and embarrassed of what happened. The parents were also disappointed for their son's and resulted in a lot of them saying they would not recommend trophystore to friends and other people and would inform other team's etc and sorry I'm in the same way. We with the kids being so good are invited every where to competitions etc but with the amount of money it's cost me for trophies and venue etc and the kids football team are U9s it's a disgrace .oh and a trophy was missing for one of the coaches. The coaches trophie i bought and ingraved i bought somewhere else just cost me £8-50 .so i can't give a good review trophystore has cost me to much money but they are U9s kid's and deserved there presentation of trophies but trophystore didn't seem to care about that i did inform them when i bought the trophies and also in the instruction box when ordering. Also every time I rang i also told them what they were for. Forgot to say one of the players name was spelt wrong but the child didn't mind i did. I said all this on my last email review but I don't think it's even read as nothing at all came from the last one. I know I'm not getting anything back like a goodwill jesture etc so like the parents i won't be recommend trophystore. This email will probably be discarded so I won't do anymore it's waist of time i didn't even tell them about the trophie missing again waist of time. Let me remind you that's if this email is read. They messed me about/they disappointed kid's/they got order messed up and they cost me a lot of my money I'm 74 and had to use some of my funeral savings .they are called Ambleside masters U9s FC. Was a terrible experience for everyone involved and cost me extra. So I think you will understand why it's not a good review. Can you please prove to me this email is actually read and if possible pass this on to trophystore. Thankyou.
Excellent
Couldn't fault the product or the service from start to finish.
Customer service of the best
From my initial enquiry right through to delivery the service was nothing less than wonderful. The people I communicated with were helpful and I certainly felt valued. The quality of the artwork was great and the product was well-packaged, arriving in timely fashion.
Fast and efficient service
As a secretary of a bowling club, we are always looking for a good service and a good price. We have found this here, a phone ensured that I got my engraved order in four days, quality product expertly package will be back thanks you
Great service, great item, great value for £
Trophy took a little longer than expected (due to busy period) but when i checked they upgraded the postage free of charge in order to make sure it arrived on time. Great service, great product. Diolch
