The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Excellent and very fast
Excellent and very fast
Nice quality for the price
Nice quality for the price. Arrived very quickly. Very happy, thank you.
Beautiful medals which I'm absolutely…
Beautiful medals which I'm absolutely delighted with. Arrived very quickly. Perfect packaging. Excellent.
Star Pins
Didn't have enough time for a bespoke order , came to a pleasing conclusion. Yellow star pins, they are great! After a mix up with delivery (DPD's fault) I received them and I'm very happy with the service and the badges. I will be back to buy again!
Have used trophy store for a few years…
Have used trophy store for a few years now. Always competitive prices, with fast delivery service. Web page very easy to use.
Great product as prompt delivery highly…
Great product as prompt delivery highly recommend.
Excellent purchase
Great value for money and first class service. Will be a returning company. Would definitely recommend
Great!
Second time I've used TrophyStore, always excellent service. Highly recommend.
Very easy website to use
Very easy website to use.calked the helpline and very helpful pleasant person helped me.
Really friendly and professional
Really friendly and professional I received my trophy on time and exactly what I ordered
Great service
My order can quickly and was just what I wanted
The whole process from start to finish…highly recommend
The whole process from start to finish was great with Trophy Store, especially the communication. I initially called with a query and was given great advice and help. I followed up with an order and everything went very smoothly from there. Payment is easy over the phone (even using a company credit card, which can sometimes cause issues). we asked for a full business invoice and received this no problem. Once the proofs were approved (with some changes made on our side - they were great with this) we were notified via email and/or text of every step, from dispatch, courier arrival and delivery. Overall - great service and great quality product, would highly recommend! Thank you.
Great service
Quick service, Jonathan was very friendly Where we had an order that was out of stock, another option was provided straight away Delivery was quick, only issue was that PO invoices were delivered with the trophies, which we didn't want as they were delivered straight to the employees Overall, great service :)
Brilliant company.
What can I say? This company is absolutely brilliant! I had to order a replacement trophy due to an accident. From ordering online, authorising the proof, delivery and receiving the finished product was easy, quick, hassle free. The item itself is better than the original - the engraving is divine and the intricate attention to detail is fantastic! I would definitely recommend this company if you ever need a trophy or an award designed and manufactured.
Great products at a good price
Great products at a good price! Fast delivery.
Great customer service
Great customer service. Delivered quickly over the busy Christmas period.
Easy to order
Easy to order, and very prompt delivery. Very pleased with the trophy
Excellent service cant fault them
Excellent service cant fault them
So thrilled with trophy
So thrilled with trophy! Wish I was the winner!
I ordered a tankard with an inscription…
I ordered a tankard with an inscription on it for my father-in-law and was exactly what i imagined and delivered on time. would recommend trophystore to anyone looking for a similar gift.
A fantastic company
A fantastic company, fast and efficient. Couldn't ask for better. If you need to contact them they are friendly and reply quickly. Highly recommended hence the 5* rating
Brilliant service and a wonderful…
Brilliant service and a wonderful little trophy really pleased customer service amazing too
Great quality products and fast delivery
Great quality products and fast delivery. The trophies were packaged really well so there was no chance of them getting damaged in transit. And they even popped a little packet of sweets in the parcel!
Nice trophy
Nice trophy, bought for my grandson...he was well chuffed.
Exceptional Service
Exceptional Service I had only placed a very small order but made a mess of the delivery address but the staff rectified it for me immediately
Reasonably priced, great quality
The medals arrived well packaged, and are of great quality, and reasonably priced. Had ours engraved on the back - love that they can be personalised for not a lot more money. Really pleased, definitely recommend this company.
Value for money medals and trophies…
Value for money medals and trophies which are proving the perfect motivation for home schooling. My 6 yr old granddaughter hasn't taken her 'gold' medal off since I awarded her the 'best handwriting' medal last week.
Great trophies
Apart from a hiccup with DPD delivery which meant the trophies arrived a day late they were great.
First Class
Great, fast and reliable service. Have ordered from this store numerous times for School events & also for personal family events. Always efficient and timely.
Great little product
Great little product, arrived quickly.
Prompt delivery during such difficult…
Prompt delivery during such difficult times.. well done ✔
Excellent service
I have used TrophyStore a couple of times and plan to use them again. They have a wide range to choose from, the quality is very good and delivery was very quick. I would recommend this company to anyone.
easy to order
easy to order, reasonably priced, nice quality, lots of choice - will use again
Good service, great product!
I needed a trophy to celebrate a family Lockdown quiz as we gathered on Zoom. I received an email after I placed my order clarifying what I had asked for as I did request some personalisation. I certainly appreciated them getting the clarity before proceeding. My trophy came in good time with inscription and well packaged. It was nicer than I envisaged, not tacky and the perfect size for the event. I would definitely use this service again.
Easy stress free order
Easy to use website, simple to order and stress free. Medals arrived promptly and look great. No delays everything went smoothly. Would definitely use again and recommend to others.
Fast service
Fast service, cheaply priced, looks good.
Excellent service and quality of the…
Excellent service and quality of the awards. Very good value for money.
As always a very good service and good…
As always a very good service and good from calling them at the start.
Ordered a trophy for a friend
Ordered a trophy for a friend. He's absolutely chuffed with it. Quick service for something personalised and good communication. I would definitely use them again.
Just what I was looking for
Just what I was looking for. Excellent service, would recommend
