The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Bent over backwards to help.
Bent over backwards to help.
Very satisfied
Very satisfied. Arrived promptly. Exactly as advertised. Very pleased would definitely recommend and use again
Excellence
Just what I ordered, perfect and in a timely manner.
Excellent product
Excellent product, wonderful communication, highly recommended.
I chose to place my order by phone as I…
I chose to place my order by phone as I had s few questions to ask, which were answered well very quickly. Even a few changes that I made to my order was handled quickly with no issues. My order, a couple of engraved salvers arrived a couple of days later. The whole experience was exceptionally good.
Outstanding Service
The service I received from Trophy Store was nothing short of outstanding. I would give them 10 stars. The website was easy to navigate with an amazing catalogue of items to choose from and I completed the order very simply on my phone in a very short space of time. I needed two trophies, engraved, for an event I was holding in 3 days time and added a note to that effect in the box provided and the only thing I would say was that I couldn't see when ordering what the delivery time was for items. I chose to pay for courier delivery figuring that would give me the best chance of the items arriving in time and hoped for the best. When I received the confirmation email, I saw with disappointment that it gave a 5 working day delivery time, which was perfectly reasonable but I wished I'd known before. However, perhaps it was just as well I didn't as I probably wouldn't have ordered and to my disbelief, 36 hours after ordering the items, with 24 hours in hand until my event, the items arrived, engraved, in perfect condition and robustly packaged. I was so pleased and I consider this company went beyond the call of duty to ensure I had my order in time. I would heartily recommend them and will definitely be using them again. I was one very happy customer. :)
The products were of great quality and…
The products were of great quality and customer service excellent. I was pleased with the service and will be using them again.
Great service
Great service, received an update when my trophies were made and one when they had been dispatched. Super quick postage and great quality considering price. A bit smaller than expected but still very happy. Came with haribos to celebrate Halloween! Thank you very much
Very impressed with the Trophy store. Efficient service, quality items at the right price. They even popped a bag of sweets in the box which was a nice touch. Definitely buy from them again
Very impressed with
Brilliant service
Brilliant service, excellent quality for the price and speedy delivery. Very satisfied customer and I will be buying again. Thank you
Delivered in 48 hrs
Delivered in 48 hrs. Outstanding service. Highly reccomend
Service is SUPERB
Service is SUPERB. Almost the same , oh no If not better is the BEST. Highly recommended. One NHS key worker treasured it again .Keep it up
Delivered promptly
Delivered promptly, many thanks
Highly recommended
For the price I wasn't expecting much but I was pleasantly surprised. The trophy was heavier than I thought, which is much better than these useless plastic ones, and the turnaround time was incredible. Great quality too.
Very easy to order
Very easy to order, good choice and came quickly and as described.
Very pleased great job 👍
Very pleased great job 👍
Really impressed
Coolest little trophies and awards ever...really love them. Fast delivery too.
Great service delivered very quick and…
Great service delivered very quick and at a very reasonable price. Will definitely shop here again 😃
All good!
All good, price, product & delivery
Great product
Great product, great service
I had a wonderful experience and an…
I had a wonderful experience and an excellent service. My order was done to perfection and delivered on time.
Very speedy delivery and excellent…
Very speedy delivery and excellent value for money👍😊
Excellent customer service
Excellent customer service, fast delivery, excellent produced ,
Brilliant
Brilliant, such a fantastic service
2nd time used this company would…
2nd time used this company would recommend
Great choice of trophies and super fast…
Great choice of trophies and super fast delivery
The trophy was good value.
The trophy was good value. On its way with inscription the same day as orde. and received within 48 hours. Excellent service.
Arrived quick and good quality
Arrived quick and good quality
I received the medal
I received the medal, engraved, surprisingly quickly. It is very nicely made and my five-year-old granddaughter, who had just undergone open heart surgery, really liked it.
i needed a junior trophy quickly and…
i needed a junior trophy quickly and tropystore had a fantastic selection, free engraving and really quick delivery. result, a fabulous trophy in time for match day, everyone was impressed.
Urgent Glass Trophy
We needed a single glass retirement trophy produced urgently for a client. The ordering process was extremely straightforward and the Trophystore staff were very helpful. The item was even delivered ahead of schedule. We would definely use Trophystore again should the need arise.
Great little trophy 🏆
Great little trophy 🏆
Excellent prompt service as always.
Excellent prompt service as always.
Top Banana
Top Banana, I was expecting it to be plastic but it wasn't - great quality and excellent delivery time :)
Excellent quality
Excellent quality. Well recommend
Fishing trophy
My goods arrived quicker than I expected and were securely packaged.
Bought for my grandson very well made…
Bought for my grandson very well made nicer than photo delivered as promised
Prompt delivery and the trophy perfect…
Prompt delivery and the trophy perfect for our WI sunflower competition. Thank you.
Excellent service straight forward…
Excellent service straight forward value for money. Il be using again in future. top draw!
Excellent Value for money
Excellent Value for money. Prompt delivery. Good quality
