The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Award winning!
I am really pleased with my purchase from Trophy Store lots of choice and engraving also, I shall use them again in the future. Item very well packed even though it was not a very expensive purchase. Lots of ticks and gold stars!
Everything was just as I ordered it
Everything was just as I ordered it. Service was very good and delivery on time. Excellent.
man sitting fishing ornament.
purchased man fishing ornament for my brother in laws 70th birthday in august. can't wait to give it to him he will be absolutely thrilled, couldn't have picked a better present. thankyou very very much.
Got quality
Got quality, 5 star service and delivery will definitely use again
Awesome service awesome products!!
Awesome service awesome products!!
Just taken delivery of several trophies…Very easy to order and confirm engraving details.
Just taken delivery of several trophies for our football team and I was extremely impressed with the quality and process of the order and the what was delivered Very easy to order and confirm engraving details.
The Trophy was exactly what was…
The Trophy was exactly what was required and the service was great
Great products, fast service
Bought the golf ball winner and the turkey trophies. Much better than I expected. Both are heavy and very good quality especially for the price. The engraving was perfect too. Very satisfied.
Always reliable and prompt
Always reliable and prompt
Stunning product extremely good customer service
Trophy store produced a really stunning cut glass trophy for our Volunteer Management Awards, they were quick, extremely efficient and really bent over backwards in terms of customer service. I wasn't the easiest customer as we had to make some last minute adjustments but nothing was too much trouble. I highly recommend them and will be using them again in future for any award needs I have.
Two wins so far!
This is the second item I've ordered recently from Trophy Store. Both trophies have arrived exactly as described, with correct engraving, delivered very promptly by a reliable courier. I would definitely order from them again if needing another trophy.
my grandson ran the windermere marathon…
my grandson ran the windermere marathon for dementia charity in memory of his gramps.and I wanted to give him a trophy but from his gramps.it was lovely thankyou. he was very happy with it .
Football trophy 🏆
Fantastic item. Really well packaged to ensure safe delivery. Fast delivery. Lovely surprise treat inside. Highly recommend. Great value for money. One extremely happy boy and mum :)
Outstanding service
Outstanding service, choice, delivery and price
Great
Great, quick service, and value for money.
Brilliant service and quality products…
Brilliant service and quality products - I wouldn’t hesitate to use again or to recommend to someone.
First class service provided by lisa
First class service provided by lisa. Diligently paid attention to my comments in the notes section regarding timescales and emailed me the next day with possible solutions. Products were of a high quality for the price paid. Great business keep going.
Great value for money
Product was great value for money and sweets given as a thank you was a nice touch. I would definitely use again
Superb!
Superb! Prompt and effective communication, timely delivery and high quality of the final product. There is nothing I can fault. I would be happy to use TrophyStore again in the future and to recommend it! Perhaps one minor aspect (which might have been specified somewhere on their website and I didn't see it) is that the engraving on glass is in while, so if you'd like the writing to stand out, it might be worth letting the designers know to see whether it could be engraved in another colour). Overall, my experience has been extremely positive!
Excellent product and service
Excellent product and service
Great Customer Service
Can't really fault them, we did have a few damaged trophies but these things can happen with orders. Trophystore corrected this and sent new ones on time without any hassle.
Second time I have used Trophystore and…
Second time I have used Trophystore and they never fail. Very speedy delivery.
Really good service
All as expected, on time and really helpful customer service. This is the second year we buy from Trophy store and we'll continue in the future.
An excellent service as usual.
An excellent service as usual.
Great trophy its a shame the stand was…
Great trophy its a shame the stand was put on crooked
Fast delivery service.great quality and…
Fast delivery service.great quality and prices
A most excellent service
A most excellent service. I only provided less than a week to deliver an engraved trophy and received it within 4 days. Brilliant.
Excellent
Excellent, prompt service as always!
Superb choice of trophies and excellent…
Superb choice of trophies and excellent packaging and delivery. Cant ask for a better service.
Amazing service!!
Amazing service, with brilliant trophies! After I ordered, one of my trophies was out of stock and they contacted me straight away to organise a replacement! Really good contact throughout via email, will definitely buy from here again!
Quick and great quality
Quick and great quality
Great Product, great time
Product is as great as it looked, really cheap and came so fast!
Very good service thank you
Very good service thank you
Fab quick and reliable service 🙌
Fab quick and reliable service 🙌
Excellent service
Excellent service
Excellent service & fast delivery
Excellent service & fast delivery
Easy to order and track
Easy to order and track. Quick delivery. Haribo as a thank you for order was a nice touch.
Fantastic service
Fantastic service. Done and delivered within 3 working days. Amazing!
My Trophy was first class great price…
My Trophy was first class great price and Quality
great support staff with friendly advice
great support staff with friendly advice
