The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Dance Medals
Brilliant experience. I needed some medals very quickly for my dance team. The lady who helped me source new items as the originals ones I picked had to be delivered in and time was short. She really went out of her way to do everything swiftly and I was so pleased when they arrived the next day by courier. I had two very excited dancers when they received their star of the year medal. Quick service, went the extra mile, initiative, brilliant customer service . Thank you. I will certainly use again. Highly recommended xxx
Excellent service and product
Excellent service and product. Very happy with it.
Great trophies!
Very happy with the trophies, quick delivery and great product. Thank you for great service.
Great customer service
Very friendly, great customer service. Items delivered quickly and good quality. Would recommend. Thank you!
First class service and support Many…
First class service and support Many Thanks
Excellent customer service
Excellent customer service. Even though there were some issues from our side they managed to make it work and we had everything delivered to us on time
Great selection of trophies
Great selection of trophies and website easy to navigate. Ordering process was very straight forward and delivery was bang on time,
Very good quality products and on great…
Very good quality products and on great Prices only engraved letters could be little thicker or a different font .. thanks for fast delivery!!
Very happy 😃
Very happy . Quick delivery. Well packaged.
Good product at a good price with fast delivery
Good product at a good price with fast delivery. I would recommend. Thanks
Great speedy service
Great speedy service. Great choice of trophies especially for Ice Hockey which isnt a popular sport. I will definitely be using them again my hockey team
Lovely looking cup
Lovely looking cup, much better than I expected actually, and the engraving exactly as requested.
Brilliant speedy service
Brilliant speedy service
These guys really understand customer…
These guys really understand customer service! I contacted them with what I feared would be an impossible task, due to impossibly short order time frame. They met and exceeded my expectations with brilliant customer service and regular updates on progress of my order. Thank you Chris and team
Good choice at a competitive price
Good choice at a competitive price. Easy to order and quick delivery. Product exactly as it looked on the website. Really pleased.
Beautiful trophy
Beautiful trophy, brilliant service. I was kept informed, seeing as my deadline was very soon after ordering and the trophy came engraved with time to spare. Couldn't have asked for better.
Excellent value
Excellent value, very efficient delivery. Have used them many time before. No need to go to any other similar site.
Very happy with the product and service…
Very happy with the product and service from Trophy Store.
Good quality product received quickly.
Good quality product received quickly.
Service was superb!
Service was superb!
Excellent service and delivery
Excellent service and delivery
A very good experience
A very good experience. Good product at reasonable price and delivered very quickly
Brilliant service and quick delivery
Brilliant service and quick delivery
Excellent customer service
Excellent customer service. My husband chose the gold engraved football boot for a best man gift. We couldn’t be happier with the quality.
I'd recommend this company
I'd recommend this company, no issues!
Excellent quality trophy and brilliant…
Excellent quality trophy and brilliant service to get our trophy to us very short notice. Quite small- we would be willing to pay more for a bigger trophy.
Brilliant product
Brilliant product, great turnover time, great customer service. Would definitely use again.
Second time ordered will be a Third Time
Second time I have placed an order and second time had excellent delivery with me in a few days, products really good excellent value, will be using again
Excellent Products & Service!
Excellent Products & Service!
easy to order
easy to order, good quality, pleased with my purchase
Very good service
Very good service. A late order and delivered as promised. Good to be able to order and relax, knowing that it will arrive as ordered and on time
Consistently good
Consistently good. Quick delivery always
Excellent service & customer care!
I initially wanted an international delivery to the U.A.E. Unfortunately Trophy store do not provide this service. However, the staff were extremely helpful with suggestions and advice and I am happy to say that I now have all my medals and trophies in the U.A.E. I am very please with the quality of the products and delivery within the U.K. was very fast. A big thanks to all at Trophy Store!
Exceptional value for money trophies
Exceptional value for money trophies; they are my "go-to" supplier from now on. Free engraving and delivered within 48 hours of making the order?- you bet! Mike Bradbury, Midlands Subbuteo Association
Quality service
As a school, we use Trophystore to buy trophies for our annual Eisteddfod. The trophies are good quality and value. The customer services team are also fabulous and reply promptly. The order was placed and delivered within 5 working days. Would definitely recommend!
Excellent Service
Excellent Service My sincere thanks to Lisa, Emma and their colleagues for all their help. I was greatly impressed with their regular correspondence, customer service and patience with my demands for an urgent order. The award itself was perfect. I was a returning customer and would highly recommend this company. Rachel Bond IG Design Group plc
First Class
Excellent products, service & delivery.
Excellent product and service
I was surprised and impressed by the quality of the little trophy that I bought as a "prize" for my Grandson. The despatch and delivery went smoothly (Post office charge was as much as the goods but that always seems to be the case!) Excellent product and service.
Excellent service yet again
Excellent service yet again. Great value for money.
Good quick professional service
Good quick professional service goods as described