The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Superb service!
This is the first time I have used this company, and I am impressed by the quality of their work, their attention to detail and by the fact that I received the completed item exactly when I was told I would. Superb service all round!!!
Excellent fast service
Excellent fast service. Ordered on Sunday arrived Wednesday.
Great service - highly recommended
Great service, value for money and delivered quickly. Would recommend highly!
Great customer service and regular…
Great customer service and regular updates - would use again😄
First time I have used this company
First time I have used this company. The service was outstanding, ordering online was very simple, and my product was excellent value. I would without doubt use this company again.
First Class services all round.c
First Class services all round.c
Quick turnaround of trophy.
One trophy purchased with engraving and arrived in two days despite my concern that Royal Mal say 'up to five days'.
The trophy was lovely engraving perfect
The trophy was lovely engraving perfect
Great service
Great service, arrived earlier than expected. Trophy is of a decent quality too - great value for money. Also accommodated my request for plain packaging (though I don't know if that's standard or not)
Very quick and good service second time…
Very quick and good service second time I have used the company
Best in show
Would recommend without hesitation. Excellent customer service, helped me to arrange fast shipping, and the product was top quality (glass trophy display case) and extremely carefully packaged. Thank you!
A cat trophy for my cat’s 18th birthday
An excellent quality trophy with excellent engraving ! Excellent service! I would highly recommend!
Plenty of choice
Plenty of choice. Easy to navigate. Quick order dispatch.
Excellent goods and customer service
Excellent customer service. I will be coming back for further purchases. I highly recommend this company.
Ordered a custom engraved trophy
Ordered a custom engraved trophy. Great service reasonable price.. Arrived quickly.. Very well packed.
Very good delivery time and updates on…
Very good delivery time and updates on the order.
Excellent customer service
Excellent customer service and really fast delivery even with a large order and engraving.
Quality product and super fast delivery.
Quality product and super fast delivery.
The trophy was very good looking
The trophy was very good looking! Very happy with it!
Superb customer service,informed at all…
Superb customer service,informed at all stages of the process.Great quality trophy .Highly recommended.
Easy to order & quick & efficient…
Easy to order & quick & efficient delivery. My eldest granddaughter thought the inclusion of a packet of Haribo sweets was a nice touch, but what about her sister??
Excellent service
Excellent service. The trophies were delivered on time & when 1 had to be replaced, customer service sorted it all very quickly. A replacement was sent & they made sure it arrived in time for a presentation event.
Outstanding
Outstanding Well Ordered 50 Trophies Medals Delivered Within 5 Days Price Was Well Cheaper Than Others.. Quality and Selections Are Amazing.. Very Happy
Great customer service.
Great customer service from the Tropy Store. I received a trophy which was lovely but was not happy with the engraving, they contacted me straight away to offer a different font for the engraving. I received these today and am really pleased with them. Really good service and fast response. Cannot wait to present the trophy at our event and it will be a welcome edition for years to come.
Just the most amazing company and…
Just the most amazing company and products. Having messed up my order the people of this company swung into immediate action and fixed it all up for me. The trophy I ordered is absolutely brilliant and I'm so glad I chose this company for my order. I highly recommend them and their products.
I have ordered medals from you before
I have ordered medals from you before, via our school office, but needed 2 at short notice across October Half Term in readiness for netball club on the first day back. They arrived promptly at my home address and our inaugural Y3/4 and Y5/6 "Netball Star of The Week" players were super excited!
Fantastic service
Fantastic service - trophy arrived promptly and looked great!
Excellent range excellent price quick…
Excellent range excellent price quick delivery
Great service and speedy delivery.
Great service and speedy delivery.
Products were received as described
Products were received as described. From what I can remember the delivery stated 3-5 days, I had hoped to receive it by the 4th day but it arrived on the 5th. Do not choose this option if you are hoping to receive it earlier then the latest date specified.
Excellent products.
Excellent products. Quick delivery timed
Good value for money order sent quickly…
Good value for money order sent quickly and well packaged
good service
good service excellent and easy to use order system
Great service
Great service, v quick delivery
Great customer service
We needed a cycling trophy to present to our 90 year old founder member. We found a suitable statue on theTrophystore website and phoned in our order and asked for specific wording on the plaque and a 90 to be affixed to the crest. We spoke to Emma who took our order and explained the process. Basically, after payment, we received the statue within the week. Unfortunately there was a typo in the wording. I phoned to explain and ask for a replacement plaque, which was produced and dispatched the same day - arriving a day later. Later that day Emma called to apologise about the mix up and explained to my wife how to remove the incorrect plaque and affix the new one. It was simple. The trophy was excellent.
Superb quality and excellent prices.
Superb quality and excellent prices. Will continue to use trophystore.co.uk
Everything good
Everything good. Just what we needed for our event. The service was great and fast to deliver. The packaging of the trophies was excellent.
Good trophy quick delivery
Good trophy quick delivery
Every aspect of the order to delivery…
Every aspect of the order to delivery was seamless and smooth.
Great value for money and quick turnaround!
Really pleased with the my order, didn’t have high expectations due to the low price but the trophies were great! Dispatch and delivery was also surprising quick considering it’s a personalised product and I needed it delivered outside of the mainland. I’ll definitely be using trophystore.co.uk again.
