The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Great
thanks for replacing a broken award
Wonderful product
Wonderful product. It arrived in good time and the quality is excellent! It had a nice weight to it and a good finish. Everyone commented on how good it was.
Products better than expected
Products better than expected - impressive to have gratis engraving! Can only speak for the 'flippant style of trophy . Delivery very swift - full marks are an easy award.
A very quick service,and good value …
A very quick service,and good value with a wide range of products to choose from .
I have a broken trophy that belonged to …
I have a broken trophy that belonged to my late taid-(granddad), so I bought a nice bronze medal which I am going to glue in the center Order delivery went smoothy.one nice touch was the inclusion of a small bag of hairbos.
Unbelievable customer service
Unbelievable customer service. I needed a custom trophy to commemorate a friend landing a role in a major tv soap fast. Not only were they quick to respond, they guided me through the process with clear pricing and upon agreement of design provided a very fast turnaround which ensured I could present it to her. She loved it as did I. Thoroughly recommend their services and once again, big shout out to those who helped.
First Class
I ordered two trophy shields, with engravings, on Thursday and I received them Friday. I also had a reason to ring them and the person I spoke to could not have been more helpful. First class service Trophy Store, very well done. THANK YOU.
Simply wonderful.
Simply wonderful. Service was quick and efficient but allowing me time to be sure of the final product. I was delighted with the trophy. Thank you.
Have ordered many items from this …
Have ordered many items from this company. All have been Brilliant and never had a problem. Wonderful Gifts and at a Price that is Outstanding. Very Highly Recommended!
Great company to deal with
Great company to deal with. Prompt and reliable.
Great customer service
Great customer service, easy to ordering online. Good turnaround time. First class
Great service and options
I order medals from Trophy Store on a regular basis. Service is always first class. Website is very user friendly. Only negative feedback is that I believe the postage is too expensive in comparison to the actual stock. Will continue to use.
Great personal service
Great personal service. Thank you!
Top quality product
Top quality product. Timely delivery. Convenient to order on the website. Complete satisfaction!
superb customer experience
superb customer experience! I wanted some bespoke items and the team guided me through the options & process. Once ordered products arrived quickly - very happy with the quality and turnaround. Will definitely be using again in the future! thanks, Rob
Product looked as expected and came on …
Product looked as expected and came on time.
Responsive and reliable
I have used Trophy Store for several years now for our client award ceremony trophies and have found them to be responsive, reasonably priced and reliable, with good quality products.
Delivery was very swift
Delivery was very swift. Kept up to date on progress. Excellent.
Item arrived on time and as per …
Item arrived on time and as per advertised. Would recommend
Excellent
Excellent service everytime. Polite on the phone. The website a pleasure to use. Delivery speedy. 5 stars all round. Highly recommend.
Golf Trophy order
Thank you for the prompt completion of my order. The trophy was a quality item and the engraving completed as requested. Timely delivery and quick overall end to end process made for an excellent customer experience.
Recent Purchase
Found it really easy to place an order. Would recommend to others.
Excellent
Can’t fault the service. Will use again and again
Used Trophy store on a good few …
Used Trophy store on a good few ocassions. Great value. Terrific service and safe delivery with secure payment. Will be back.
Swift delivery
Swift delivery
Bought the trophy for my son
Bought the trophy for my son. When it arrived, it was exactly what I wanted. Gave it to my son on Sunday and he was delighted with it. It is in pride of place on the console in his sitting room. Thank you for making us both so happy.
Trophies are brilliant
Trophies are brilliant - service and delivery is unbelievably quick - only reservation I have (cricket) is that we need some cheaper awards for kids cricket - adults ok don't mind paying decent price for a good trophy but with the youth cricket we have to buy so many that cost matters.
Our delivery came through really …
Our delivery came through really quicklyand we were really pleased with the trophy.
Excellent product
Very helpful staff. Prompt and efficient service. Excellent product, beautifully incorporating our design.
Quick delivery
Quick delivery, value for money.
Fast efficient
Fast efficient
The Goods Ordered came rapidly and were …
The Goods Ordered came rapidly and were in excellent condition
Great product and service
Great product and service
Great choice and service.
Great choice and service.
Everyone was so impressed with the …
Everyone was so impressed with the trophy. It came on time, engraving was perfect and was very good value for money.
Good quality and very quick service we …
Good quality and very quick service we bought a large number of awards and they are perfect for our event.
Easy
Easy, simle and straightforward
Fantastic quick and friendly service
Fantastic quick and friendly service and exactly what I ordered and well packaged, even a packet of sweets for Christmas, thanks very much to a great team.
Excellent value
Great service and the product was actually better quality than I expected!
excellent glass trophy
excellent glass trophy
