The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Really excellent
Really excellent, rapid service and delivery. Ordered Wednesday, proofs received Thursday, trophy despatched Friday, delivered Monday. Only slight whinge is customer service being on an 0845 number, but the two calls were dealt with very rapidly so didn't cost much
Easy to speak to am advisor
Easy to speak to am advisor. Great customer service. I would use again and I would recommend to others.
Fantastic quality trophies and great …
Fantastic quality trophies and great customer service. One of my trophies was broken in transit, despite being well wrapped and replacement sent straight away. Can highly recommend!!
School awards
I ordered 80 small oscar style trophies with engraving very last minute for a school awards ceremony. The lady I spoke to was very helpful and made a note of the date that I needed them for. The trophies even earlier than I expected. The trophies were well packed with bubble wrap and engraving good. I would definitely use TrophyStore.co. uk again. Very pleased with the excellent service. Thanks.
Super Customer Service
Fast, Super efficient, Customer Service FIRST class, direct email and or phone contact. Quality control certainly looks EXCELLENT. The customer appears to be first for the company from initial request and then order to the home delivery, YOU the customer is kept aware of the situation ALL the way. Would i recommend the company YES. Will i be using the company again YES, YES & YES
Very happy with the purchase that I …
Very happy with the purchase that I made. The product is of good quality and was delivered within the specified time. I would purchase items from this company again.
Excellent service
Excellent service, good value for money.
Excellent all round
Quick service. Chance to check that the engraving is correct and looks good before approving the order. Excellent, high quality looking glass trophies at surprisingly reasonable prices. Very happy all round and would definitely recommend!
A well designed website which enabled …
A well designed website which enabled me to quickly find what I wanted and a simple order and payment system. Reasonable prices.
Fantastic customer service and …
Fantastic customer service and products....I been using trophy store for the last few years and will continue using them in the future👍....ps thanks for sending the sports day trophy early so it arrived before the day you saved my bacon👌!
The trophies are of good quality,sturdy …
The trophies are of good quality,sturdy & exactly what we required &said on their site.
first time
Hi first time I've used this service and had excellent experience well done 😊
Excellent service
Excellent service, ordered on a monday and delivered friday. The football lads were very happy with the quality of the trophies!!
Great service nice and quick
Great service nice and quick and lovely shiny medals! The team were really pleased.
Excellent value and prompt service
Excellent value and prompt service. A good selection of awards and medals at reasonable prices.
Great service
Great service, fast delivery, great product!
Straight forward and efficient
Straight forward and efficient. Thank you.
Great product, service and overall experience!
Very impressed with the standard of product. Everyone admired the little people trophies and commented on their originality, different from the usual type of trophy. Packaging was exceptional, each trophy in its own box and plenty of protective packaging in the box. Delivery was as promised and very speedy. Appreciated the little sweet surprise in the box! Will definitely recommend this company to others.
Would purchase again.
Purchased our item. We had no problems and the communication was great to keep me updated through the process. This included delivery date. The item ordered was as per what I wanted. 5 stars for customer service.
I left things quite late so phoned to …
I left things quite late so phoned to check delivery could be achieved on time before placing my order. I had a really helpful lady talk me through my order as I only had 5 minutes to place before I missed the deadline for that day.They arrived very promptly, as promised. All were great quality with very easy to read wording. The ribbons were very easy to clip on and the children were delighted, as were the parents.
Quality trophies and service .Quick …
Quality trophies and service .Quick delivery. Very pleased all round .
Great customer service
Great customer service, super quick delivery and the quality of the trophies was better than what we expected.
The trophy was perfect.
The trophy was perfect.
Very easy to deal with
Very easy to deal with. I did actually have a problem with my order, but they are swiftly resolving it. Great customer service.
Excellent service first class
Excellent service first class Trophy was better than I expected Great delivery time Terrific price Will use again
Excellent service and arrived very …
Excellent service and arrived very promptly
A good product that arrived promptly
A good product that arrived promptly. Just right. Efficient to make a change when phoned the day after ordering.
Fantastic service
Fantastic service, staff very helpful, received trophy in 2 days, Brilliant, would definitely use again and recommend, thank you
Lovely trophy
Arrived in time and in perfect condition.
We recieved a lovely little trophy for …
We recieved a lovely little trophy for our son. The price was reasonable and postage was fast and effcient. I would reccomend this company to anyone. Very pleased with our purchase.
I had a last minute order
I had a last minute order with a new centre design for medals. The trophies and medals complete with new centres were delivered a day ahead of schedule. The competitors in the Battle Heritage Modern Sword Fighting were very impressed with the quality of the awards. Thank you for such prompt and quality service. Treasurer for Battle Heritage
So impressed
I was so impressed with the product and the service from start to finish . The medal was engraved and came within days and was of such great quality especially as the price is low . I am super impressed as was the recipient and I will definitely be using this company in future !
The website was very easy to navigate
The website was very easy to navigate. The price was reasonable. The delivery was very swift
Trophys were great quality at …
Trophys were great quality at competitive prices. Fast delivery. Will use again.
Excellent service
Fast, efficient service. Great products, much admired. Highly recommend!
Excellent service
Excellent service, very fast delivery. Great value for money. Would not hesitate to use again
Very nice Trophy
Very nice Trophy, very happy lady. Prompt Service Thanks
great service, great product!
great service, great product!
Fantastic service with speedy delivery
Fantastic service with speedy delivery. The awards produced were excellent and fitted our brief.
Amazing product and very prompt …
Amazing product and very prompt delivery. Highly recommend
