The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Great that they checked the wording on …
Great that they checked the wording on my trophy
Items arrived quickly
Items arrived quickly, well packaged and exactly as described. A catalogue was included for free with the delivery which allows a quick browse of the extensive range before ordering online. Good service, well recommended and would use again if looking for similar items
Order very prompt
Order very prompt. Product exceeded my expectations - beautifully presents and engraved. Thanks
Fast efficient service
Fast efficient service. Thank you Medals were perfect.
Good service
Quick respond to email. Very nice engraving on medals and trophies. Quick delivery too.
Great product
Great product - received with delight by the recipient.
I was very happy with my purchase
I was very happy with my purchase and received very prompt service.
Everything came within a few …
Everything came within a few days...great value for price...love the harribo!
Purchase of replica trophy.
Ordered a 'near as possibke' replica trophy for my son as he had to hand the original back. Really pleased with the quality of the replica, solid and heavy, and with the level of packaging and speed of delivery. Would not hesitate to purchase at TrophyStore again.
Great service and speedy delivery
Great service great selection and speedy delivery - thank you.
Fast efficient service.
Fast efficient service.
Excellent service
Excellent service. Needed the trophies quickly and they arrived fully engraved within two days. I called to assure this and everyone was very helpful. Trophies were very well made and really very lovely for the price. Would definitely use again and recommend to others.
phone call answered swiftly be a …
phone call answered swiftly be a professional polite representative who understood what I needed and with ease provided it, the 12 trophies were inscribed and delivered within days. I'll be back Aidan
Sped up their process in order to meet …
Sped up their process in order to meet our deadline for awards night and good quality trophies.
Efficient and accurate
Efficient and accurate. Thank you
Fast efficient service and excellent …
Fast efficient service and excellent product! Will continue to use going forward. Thank you :-)
Excellent service
Excellent service. Quality products, better than expected!
Heros!
I have used Trophy Store for a few years now and have always been impressed with their professional and quick turnaround. On my recent order I needed to request for a last minute award on a Thursday which they were able to accommodate and delivered by the following Tuesday in time for an event on the Wednesday despite being busy with other orders. Many thanks and the person receiving it was blown away as they were not expecting to get it that day!
Brilliant
Brilliant - fast and accurate as always.
Excellent service
Excellent service. Would order from you every time.
Speedy service
Speedy service, great delivery, fab product as advertised and just as wanted
Enormously pleased with my trophy in …
Enormously pleased with my trophy in all respects: speed, packaging and high grade product that looks amazing.
Thank you so much for our bowling …
Thank you so much for our bowling trophies we are absolutely delighted with them. They arrived well packaged and extremely fast. Once again thank you for our Bowling Section.
10/10 - Very pleased!
Excellent customer service and a wonderful product. The recipient was very pleased with the quality and weight of the medal. Top marks! Highly recommend! 😀
Great item given as a present and they …
Great item given as a present and they loved it! Item was as described and fast delivery, very well packaged.
Good service and value
Good service and value
Excellent products and quick delivery
Excellent products and quick delivery. Stress free service start to finish and good quality engraving too.
Very quick service
Very quick service, good quality trophies .
Great product and excellent service
Great product and excellent service
Prize performance
Speedy response, easy to set up artwork, good interaction with staff, goods delivered exactly when they said they would. Can't ask for more, really.
Superb Service, Superb People
Superb communications throughout. Very customer-friendly people. You get exactly what you want/need. Many thanks!!!
excellent service and product.
excellent service and product.
I could not be more pleased.
I could not be more pleased.
Very nice and fast service
Very nice and fast service
quick delivery
quick delivery
The team at Trophy Store were brilliant.
The team at Trophy Store were brilliant. They spotted I hadn't ordered enough ribbons for my medals and contacted me to check and revise the order so I didn't have to pay additional delivery charges. The medals I ordered are of good quality, nicely engraved and all delivered in good time. Thank you!
Always perfect thank you so much Trophy …
Always perfect thank you so much Trophy Store
100% recommend!
I'm the treasurer of our local club and when purchasing the trophies for our AGM I had a problem at checkout. I took screenshots of what I bought and sent them to the claims department via email. The day after I got a phone call to make sure that everything I ordered was correct to them and they immediately made the payment. Great service, fantastic help and the trophies are brilliant! Well worth the money. As a company they went above and beyond, can't give them enough credit!
Always lots in stock with new trophies …
Always lots in stock with new trophies each year. Quick and efficient
Great product very quick delivery x
Great product very quick delivery x