The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Excellent service with fantastic products
So pleased with using this company. Service was excellent and the trophies and medals I purchased were fantastic quality. Will definitely recommend and use this company again. You will not be disappointed. 10 out of 10
Excellent
Nice quality and quick delivery !
Perfect
I was a bit dubious of using a mail order company for a trophy that is to be presented. Would the engraving be ok? Will it arrive as quickly as promised? Would the trophy be as good as it looked? I was worrying for nothing. All aspects of the transaction turned out perfectly. I was very impressed with the whole thing. I will have no hesitation in using them again.
my dealings with trophy store
I have on occasion had 1 or 2 trophies from trophy store but recently I had occasion to order a large quantity for my presidents day I got the same excellent service with this large order as I had with 1 or 2 single orders service is quick delivery safe and well on time if I had occasion to phone the girls on line were really on the ball and overall I can't fault this company it's service and personal approach is unbeatable I thank them and have no hesitation in recommending them, john hardy
Junior Rugby
Thank you - as described
Great
Great company have used them twice recently and great value great delivery.
Engraved Bronze Medals
The set of 6 engraved bronze medals, complete with ribbons, were all supplied exactly as ordered & also delivered early. I will use Trophy Store again.
Pleased
I only ordered one medal but it was good quality, engraved well, a good price and came quickly. Very happy
Excellent service.
Excellent service. Updated order over the phone was easy and person very helpful and friendly.
Excellent
Excellent arrived promptly great price good quality product players are well impressed .
Great service
Second time using them and they certainly pulled out all the stops for me this time . Great Customer service and experience . No hesitation in recommending them
A Great Company!
From the first phone call to the prompt delivery i was impressed with how friendly and efficient this business is. A pleasure to deal with.
Presenatation Trophy
Perfect- just what I wanted and great value
Excellent all round
Have used Trophy Store on a number of occasions and always found the products and service to be excellent.
Tankard for my sons 21st
I ordered a tankard from Trophystore.co.uk for my sons 21st after comparing various other sites. It arrived within 10 days and the quality of both the tankard & the engraving was lovely. One happy lad!
Good quality medals.
The silver and gold medals are really high quality. Customer service is excellent!!
Netball medals
Really straightforward web-site to use. The medals were just as I expected and the company was excellent at keeping me informed on progress as regards delivery - from order to receipt was only a week.
Fantastic service and brilliant memorial plaque for our dear Librarian!
Brilliant customer service and help with design work. Couldn't fault the finished product and arrived promptly in perfect condition. Thank you.
Great collection, quality and service
Great collection, quality and service
Great service and products
Great all round
first rate service and quality at a low price
Mine was only a very small order but it was carried out speedily. The medals were a good size and nicely engraved. Really above expectation for the price. Thankyou
brilliant service
my first time using Trophystore but defiinatly be usiing them again brilliant service and fast delivery , thank you so much
Brilliant
Every was perfect
Tankard
21st birthday tankard. What can I say perfect my son will love it Thanks x
brilliant
Great company to deal with. Great communication product excellent.
Ordered a trophy, trophy came. No fuss.
See above. It's a trophy store. It's not that hard to sell trophies
Medals are just what I was looking for. Thank you.
Very pleased with the quality, price and speed of delivery.
You won't be disappointed
I would highly recommend this company, the trophys we ordered were good quality, the speed of ordering dispatching (even with inscription) and receiving was second to none! One of the trophies had been damaged in transit, and unfortunately we had a deadline of literally 2 days. After a last minute email, customer services had sent out another trophy with inscription and we received it within 24hours at no extra cost to us! Never ordered from a company like it before. Amazing service A+++++ cannot fault them!!
great service
great service but delivery charges could be lower
Trophy
Great quick service
Responsive customer service and quick delivery
I ordered on the website, items were delivered and then found I needed to add something which was not standard so had to call them. The operator took time to understand what I needed and gave me confidence they would get my order right - which they did.
Excellent definately recommend and use again
i placed my order easily and received my purchase quickly and well wrapped. really please with everything especially as we are in France and the items arrived super quick. thank you very much
High quality trophies
Very happy with the trophies I ordered. Very fast delivery. :)
Brilliant!
We can't find medals for Field Hockey tournament in France. Had to order them in the U.K. Did it on Monday and received the parcel the following Thursday. Absolutely brilliant!
Amazing !
Was just amazing ! On time and very neat tracking system ! Excellent quality and pricing ! Thank you trophy store
Amazingly rapid service!
No complaints at all.
Excellent service to deliver quickly and accurately my order
After scrolling through products on the web site I picked the trophy I wanted and added the wording for the engraving and proceeded to complete the order. Confirmation was received and then a number of email/text updates on progress with dispatch very quick. Delivery went smoothly with possibility to assign safe place as I was not in which worked very well. Product received was just what I wanted so impressed all round.
Excellent service
My sport is volleyball and although I have previously used a local supplier, who have always had difficulty sourcing trophies for this 'minority sport. I was given the name of your company who seem to carry a stock of relevant trophies at very competitive prices so I gave you a chance to fulfill my latest requirements. Delivery was just over 48 hours and the quality is excellent. To the point that other people in my volleyball circle asked for contact details so that their own presentation evenings can be provided by the Trophy Store. Thank you.
Very good service
Very good service
Excellent service
Item was exactly as shown on the website and arrived promptly. Would recommend