The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Golf trophies
Brilliant,fast service & high quality trophies
well pleased
My husband did a private marathon..routing out and mapping the route around the birmingham canals and tamworth...it was a promise he gave his dad before he died 2 years ago...my husband was suppose to do the berlin marathon when graham died...all thoughts of running left him..graham died of cancer..my husband primised him that he would do it before he hit 50...a week before he hit 50 of this month sept 16th he did it...we were so proud...i thought the medal id ordered would of been of rubbish quality but i was wrong..it was brilliant and was also inscribed with his name and date..the ribbon was british flag colours of where it happened....and the box was classy and made all the difference...we were so happy with the result and would happily recommend the site to anyone who'd listen thank you...andy managed to raise over 600.00 for cancer..marie curie..
great trophy,ideal for our French tour.
Well presented and good value.
Spot on Product & Service
We bought a large trophy shield and needed it customised and sent within 4 days. Trophy Store were brilliant in meeting all requirements.Product and Service were 1st Class.Easy to deal with, will defo use again.Stevie BaillieBaillie & Baillie Estate Agents & Letting Agents.
exerlint
Good and very helpfull service
A winner of a company.
Ordered glass golf ball with engraved plate as Hole in One for my husband, liked it so much, ordered another one for a historic Hole in One. A really lovely trophy and fantastic mementoes. Great price and 2 day delivery also. Fantasstic service all round.
Excellent service.
Fast prompt service will use again.
excellent service
Easy to Oder online, great choice of products. Quick delivery, well packed. Great communication for delivery, best I've ever experienced! Very pleased with trophies. Well done and thank you. Will definitely recommend.
Medals
Excellent value medals ,extremely pleased with the quality,my pupils were delighted with them.Thank you for very fast delivery.
Great trophies
Second yeari have ordered my Bowling clubs trophies from here.Fantatic service.
Splendid Service,
Very good service, prompt delivery and trophys very well packaged.
Excellent service
Easy to order, prompt delivery, good communication and excellent product.
Excellent quality and fast delivery
Excellent quality and fast delivery
Great
Not over priced, quick delivery. Engraving looked good. Item was well packaged and arrived in good condition.Would definitely use them again.
Fast delivery and great quality medals
Bought man of the match medals and football embossed medals for sons football team great price great quality kids love getting them
Brilliant
From my order to my delivery was very smooth and professional will not hesitate to use them again thank you
Excellent service
Excellent service needed individual engraving on the trophies and they emailed back immediately to confirm the detail and asked if I needed them urgently, which I did and they sorted it all out. The trophies were also great to give out and hand back in each week for man of the match.
very excelllent
good trophies, easy ordering on line and prompt in delivery
Fantastic service and products
Great shop, fast turnaround of our order and good quality items for the price we paid. Cannot fault them, highly recommended.
Really good service, helpful staff
Really good service, helpful staff, quick delivery, exactly what i wanted
Quality Service
Good Product choice, great prices and very fast delivery highly recommended.
Very Impressed
Very good prices, nice and cheap. Fantastic quality and arrived quickly, all in all very impressed and will use time and time again!P.s. the haribo in the packing is an awesome idea
Excellent
Excellent service and good quality product. I would definitely use Trophy Store again.
TrophyStore deserved a trophy for their services!
The experience through the website was easy and smooth.Products arrived on time.I just wished the website was a bit more flexible as I wanted to deliver to another name and my name was entered automatically.stephanie
Race Medals
I ordered these medals very last minute and after sending an email asking if despatch could be speeded up, I received a very polite email back and the medals were posted out almost immediately. Wonderful service and I would thoroughly recommend Trophy Store.
CUSTOMER SERVICE
My original order arrived on time but in a damaged condition.I immediately contacted Trophy Store and received a response the same day with apology for inconvenience. I forwarded requested photographs of damaged item and, again, received rapid response with further apology advising that a replacement figure had been ordered.The replacement was received in perfect condition TWO days later!EXCELLENT CUSTOMER SERVICE *****
Great service
So easy to do on-line at a good price. Delivered in full within 5 days and great follow up when an item was out of stock
Excellent !
Goods as described, quick, efficient service thank you.
Great Delivery and After Sales
Quick Delivery and easy to talk to when unsure about order. The trophies are of good quality and I am happy with the order.
Love everyone of them , thank you
I've bought 4 trophys and they are fantastic love them
EXcellence
The products I knew from experience would be great value. This year I was away from my address at the time of delivery but TrophyStore liaised so well with their courier that the trophies were waiting safely for me when I returned from holiday.
Golf Trophies
I ordered three trophies for an upcoming annual golf trip and they arrived very well packaged, quickly and exactly as described. The engraving was of a good quality and I would definitely use TrophyStore.co.uk again.
Perfect
Received the engraved trophys the next day! Excellent service will definitely use again
Excellent Service!
Item packaged securely and dispatched within a few days of ordering.
SIMPLY THE BEST
No problems with this retailer, site very user friendly, order arrived very quickly and exactly as advertised.
Great product
Great product,fast delivery,nice comunication with seller...
Great service
I had found a trophy I wanted to order on the internet, and phoned to check availability. A most helpful lady found it in the catalogue, confirmed availability and delivery options, and offered to take my order there and then. The trophy was then delivered 3 days before the anticipated delivery date. How's that for 'underpromise, over deliver'? I was delighted
Great service
We needed a couple of items engraved in a hurry and got a great service and the items arrived just in time.
excellent service
I ordered my trophy with engraving only just over a week before I needed it so wasn't sure if it would be delivered on time. When I rang, the lady I spoke to was very helpful and reassuring. I made the order online on Thursday 8th September. It arrived with the courier service on Tuesday 13thThat's what I call customer service
Excellent, fast and friendly service.
I made my order by phone which was taken by a very nice man who knew just what I wanted. It took no time at all and I received my trophies within a few days, all engraved exactly as I'd asked. The trophies were of very good quality and perfect for my needs.
