The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Incredible quality for the price
I have to say, the trophies look awesome, have good quality base, and they've been shipped so carefully in a big box. Not to mention they are also really friendly and have been prompt with an answer anytime i had a question. AND THEY ALSO CAME WITH FREE HARIBO! You don't top that.
Great service. Good value for money
I loved the trophies I ordered. They arrived very quickly and were very good quality for the price. Would definitely use again.
perfect all round
Brilliant service, extremely helpful given I had a tight deadline. Excellent product. Weighty trophies which look the part.
Fabulous service!
I forgot to order the trophies for a major event! I rang TrophyStore and the. Had them with me, engraved and perfect just 3 days later.Polite and faultless service!
good service and quality products
Staff have been helpful when I have had to phone, good quality products at a reasonable price.
Excellent service
One small mistake from the art department who did not concentrate on the wording but this was put right at their expense and was a very good product and I will use this company again and again.Philip Norris London
Cat Trophy
Searched a few trophy selling sites, but this site was the only one with the range of different types of trophies and very impressed with the quality when it arrived.
Exactly as promised
Ordered several trophies over bank holiday weekend and wanted them by the next weekend. Was promised them...and this was delivered! Great to deal with a company who deliver on their promises. DPD excellent too. All in all outstanding service thank you keep up your good work!
Ssssssssimply fffffffffaaaaaabbbbbbuuuulousss
Awesome and excellent customer service and attention to detail xx Excellent product well packaged and excellent fast efficient delivery service will definitely be using again xx hope they have a strictly glitterball trophy xx
Very efficient, professional service
The trophy I ordered was delivered really quickly, I received an email stating when it would arrive, the trophy itself is perfect for what I needed it for at a very reasonable price.
Well done.
Good selection ,reasonable prices, prompt delivery...what more do I need to say. Well done Troohy store.
Fab service
Looks grt, arrived when they said it wld.I wld definitely buy from TrophyStore.co.uk again. Thank u.
fantastic service
trophies matched description exactly, lots of communications at each stage of the process and extremely fast delivery. Absolutely faultless experience, I will be recommending TrophyStore to anyone who will listen...
Outstanding service.
I ordered a well before the presentation date and not only did they deliver in time the specifications for each award was correctly done with every award needing individual engraving!
Once again a very pleasant experience
Extremely efficient, polite and knowledgeable staff made this process so easy but with the right processes in place to proof, the items were exactly what we required and were designed ordered and received in less than a week. Highly commended and recommended.
First purchase
Great service, good quality value for money,
Excellent customer service and quality products
I was very impressed with the service I received. I rang to enquire about something, was then given the option to place my order over the phone instead of on line.My sons medals arrived promptly within a couple of days. They are super quality and my son and his friends were delighted.The packet of Haribo you sent was also appreciated.I have recommended you to all my friend.
First class product and service
Really pleased with the product and service, tankard engraving excellent and even better it came in a nice presentation box, I would use the company again and would have no hesitation in recommending the Trophy Store to family and friends. The sweets was a nice added extra.
Great service
Bought a pewter mug, engraved, for my dad's 80 the birthday, he doesn't receive it until Saturday but I am sure he will be as pleased with it as I am! Received a great service, easy to use website with lots of choices, good prices an I was kept informed on its progress and delivery, delivered on time by the courier, will definitely be buying again from the trophy store.
Excellent Service
Ordered a trophy and some medals for my daughters nursery and her best friends as she was leaving to go to school. The product was lovely, good quality and the engraving was perfect! Excellent gifts and we had a lot of compliments. I did however forget to order lanyards and as soon as I received my package I called customer services and my order was taken over the phone and delivered the next day - amazing service! 5 star!
Fantastic service
Fab service item is lovely ,perfect
Efficient and kept me informed of where my parcel was
As above and a very good price for the trophy
Thank you!
Thank you for pulling out all stops so our little riders all got their medals! Will definitely be coming back next year if not before. Thank you
Excellent
Would recommend this company to anyone, trophy i bought was top class an delivery was before due date.
Excellent
Excellent service and communication with all concerned. Trophies are excellent
First class
Excellent range of trophies to choose from. The ones I selected arrived two days later, clearly inscribed and in perfect condition, all for a reasonable price. First class.
Engraved Trophies
Quick service
AMAZING SERVICE
I rang and explained what I was looking for over the phone, the assistant sorted out the right cup, took down the engraving needed and promised it would look spectacular and guess what IT DID!!! Would definitely use them again, sure fluke I found them on Google!!!! Use them you won't be disappointed!
Purchase of Golf Trophies
I purchased some golf trophies for junior golf competitions. I found the web site easy to use and navigate around and the trophies were of good quality, and delivered in time. I had to call for assistance at one point to ensure they would be delivered within the timeframe I asked. Customer service was excellent, very helpful. I would recommend trophy store.
Amazing. Would use again
So helpful. Needed my order earlier than expected date and obliged with no problem. Thank you Trophy Store.
Music trophy and coin
Great for encouraging my daughter with her Grade 1 & 2 piano lessons
Excellent
Good Quality ; Good Value
first class service
Couldn't fault the service and excellent delivery
Value for money
Very decent value for money at such cheap prices. Genuine and will use again in the future if needs be!
Amazing item
Very happy about the item
Excellent and prompt service
Easy to order goods when using chat. Not so easy when using Internet.Issues with non-existent pass word.Delivery very prompt and goods exactly as requested.
First class service
Perfectly packaged. Everything I asked for. The sweets inside for her was a perfect touch she loved them. Thankyou
From Pete
The lady who received the medal we bought from you was absolutely delighted with it. It is on show where she lives. Thank you for a quality product. Pete
Purchase
No fuss transaction. Delighted with purchase
Very fast service, and great range of products.
Ordered a trophy with engraving on the Thursday, and even using the 'slower' Royal Mail shipping option, it arrived Saturday morning.Trophy ordered is great quality, and even came with a free bag of Haribo's :-)
