Customer Testimonials

No Regrets!

Having chosen my trophies online I had a few queries before submitting my order and Trophy Store were excellent and suggested several cost savings due to the amount of trophies being ordered. Once submitted the date was given for delivery, however one of the trophies didn't pass quality control so did I mind it being delayed by one day? Mind! Absolutely not - knowing my trophies were being quality controlled and wouldn't be sent until they'd passed gave me the 'phew' factor and true to their word the said items were delivered on time. Being the person I am, I still had several queries, and being the patient and customer service driven company they are, dealt with everything I requested and more. Thanks Trophy Store - already passed your name onto several colleagues to make their enquiries too and could be back for more next year......

Glynis, 22/09/2011

Fantastic Service / Quality / Value

A Fast and efficient service, Quality products and fantastic value.

Richard, 22/09/2011

Excellent Service, pulled the stops out when I needed urgent delivery

I have used Trophy Store on a number of occasions and found they provide excellent service. Keep you up to date on where your order is, deliver before your deadlines and really pulled out the stops for me when I needed an urgent order delivered quickly.

Alison - Macclsefield & District Riding Club, 22/09/2011

Excellent customer service

My firm needed a trophy for a golfing tournament urgently and the customer service team at Trophy Store were brilliant. I would definitely use them again. Job well done.

Tony, 22/09/2011

EXCELLENT SERVICE AND PRODUCT

They advised me of a shot delivery delay and then sent the item exactly as advised. High quality trophy at a very reasonable price. Good company to deal with

DAVID, 21/09/2011

Very helpful on the phone

Very helpful and able to deal with my request easily and adeptly.

T + J, 21/09/2011

Excellent

easy ordering on line Excellent communication especially redelivery Very happy with prouduct

Howard Jackson, 21/09/2011

The Trophy was 1st in its Class

The Trophy was very good & i recived it in good time ,but the cost of p&p was well over the top, & the box it came in was 3 times the size of the trophy.

Ronald King, 21/09/2011

Amazing Service

I ordered my trophies from trophy store and needed them within 5 days. The service was very good, the trophies arrived within 5 days as promised. This was the second time I used trophy store and will continue to use them in the future. Everytime i have rang them for help, the staff have been very helpful and also returned calls when promised. I would recommend trophy store to everyone.

Shameer, 21/09/2011

great!!!!!!!

it was prefect for what we wanted, just wish that we could have got a bigger

hayley, 21/09/2011

Gold Standard

I wanted a very cheap trophy that nevetheless looked good to present to a club winning a light-hearted comeptition. I Googled 'Cheap Sports Trophies' and discovered the Trophy Store. There I found a wide range of trophies on offer at very reasonable prices. I ordered and got exactly what I wanted, at the price I wanted and even had it engraved as I wanted. My request for a delayed despatch was observed. The delivery itself was impressive: I was told in advance not only what day it would be delivered but what hour it would arrive, so there was no need to wait in all day. I am totally satisifed and I award the Trophy Store the top score!

John, 20/09/2011

Excellent!

Fantastic service - personal and friendly and extremely efficient.

JO, 20/09/2011

Fantastic service & quality

I was looking all over for trophies for my hip hop night and found what i was looking for at the trophy store. A great place to find all your trophy needs with a fast reliable service and top end quality.

William, 20/09/2011

Excellent Customer Service

I ordered 3 golf trophies on Monday and received them in time for the event on Wednesday! I spoke with your customer services who looked to see what you had 'off the shelf' and she was extremely helpful evening going to your warehouse to see what was available. As promised the goods arrived in plenty of time on Wednesday for the event! Excellent service will definitely use you again!

Sarah, 20/09/2011

Good quality products; they deserve a medal

Great website with a vast range of products that suit a variety of purposes. I am a teacher and the kids love the trophies. They are good quality and arrived promptly after ordering. Many Thanks Trophy Store. I will defintely come back.

Mandy, 19/09/2011

very fast and very good customer service

I have purchased from Trophy Store twice now and the customer service and speed of delivery has been flawless. Would not hesitate to recommend / purchase again. Thank you!

Lucie, 19/09/2011

Value for money

Nice trophy - satisfied with it nicely engraved - good and solid

Caroline, 19/09/2011

Nice and easy shopping experience

Items were as described, and the package was delivered safe and sound. No hassles.

Alex, from West Molesey, 19/09/2011

Excellent service

Very pleased with my purchase. The service was exceptional, as Sian from the office was directly in touch over the phone and via email to answer any questions. The delivery was swift, and I had no problems. The trophies I had ordered were beautiful, and better than I had expected. Thank you!

kirstine hughes, FirstPoint USA, 19/09/2011

Excellent

Very good personal service with every detail given its due attention. Delivery service also spot on.

Niall, 18/09/2011

What fantastic service!

I wanted to get a replica Oscar made as a fun leaving present for a friend at work. But I didn't want it to look cheap and plasticy. I was so impressed with the final result. It feels weighted just like a real Oscar, and looks superb. In addition to which I Iiterally got the oscar within a couple of days and teh staff were so friendly and helpful. I would definitely recommend them and I will definitely use them again in the future!

Alanna Rodrigues, 17/09/2011

Will be ordering again

I couldn't fault your service, I will be ordering again.

David, 16/09/2011

Great experience - I'd recommend to anyone!

I found Trophystore to have a great product range and good value prices - and was able to pick an ideal product for a charity quiz event. The delivery service was particularly good, with plenty of opportunities to change date of delivery and a text message reminder too. Having clumsily dropped my trophy as soon as it arrived - I called Customer Services who were incredibly helpful in dispatching a replacement trophy with minimum fuss and even at a small discount. All in all a great experience - I'd recommend trophystore to anyone!

Patrick, 16/09/2011

SUPER! SMASHING! GREAT!

Can't fault the service. Sent me a text on delivery time and my trophies arrived just when they said they would. Very good packaging and the trophies look great. The team loved them!

Darren Wedge, 16/09/2011

Good across the board

Good service. Would recommend to friends

M, 15/09/2011

Trophies were good, and pretty good value for money - minor panic about delivery was sorted

Yep pretty good service, trophies pretty reasonably priced particularly with engraving. One panic was that i had to call them the day before the event as i hadn't received them and i'm not sure they would have been delivered the next day if i hadn't. That said it all worked out in the end and i was very happy with their customer service over the 'phone. Would recommend

Tim, 15/09/2011

Trophy store the company who gives much more

Great service and fantastic delivery kept in touch all the way until goods delivered to my door

Denise, 15/09/2011

Delivered what was ordered when they said.

Trophies were as publicised and the engraving was double checked. Turnaround was excellent.

Bassingbourn Cricket Club, 15/09/2011

Trophy was damaged when it arrived

I didn't have time to send it back and had to get it repaired the varnish was chipped of the base. Not great to be honest!

leigh Jackson, 14/09/2011

Online shopping at its best!

Easy website to negotiate,pictures were accurate,engraving good.Very efficient,I was able to email them and change my engraving reqts after i had placed the order

Roger, 14/09/2011

Only a minor Problem with Letters

Great service and help after not quite getting engraving correct, but the trophy arrived very quickly and subsequent help was very quick and efficent

ROBERT, 14/09/2011

Sian was friendly and very helpful.

Really pleased with the trophies - nice quality, good value and a completely painless process to order them - Am lovin' your style!

Karen, 14/09/2011

Kids were very happy thank you.

Kids were really happy thank you for your prompt response.

lindsay hardy, 14/09/2011

Great Service & Products

Bought a selection of awards for Dog Agility lessons. Awards were delivered on time, were good value and most importantly were greatly received by everyone.

Steve Seale, 13/09/2011

Great value!

Great value and great quality products! i purchased the 10 pin bowling medals in gold and silver, with ribbon, and they arrived promptly! being made of metal, they were heavier than expected, which came as a great surprise! thank you!

Samantha McPherson, 13/09/2011

Fast, Quality Service with Excellent communication.

Tropystore site was found to be informative with a good range of trophies to choose from.From last click of order trophystore maintained regular communication briefing me on the exact status of the order including what time it would be delivered. Quality of trophy was good at a good price. I would and will use them again.

Terence Thatcher, 12/09/2011

Customer service second to none

I forgot to include engraving instructions and when I phoned about it, I was sent the engraving I wanted free of charge without any fuss. I would definitely use again

Mike Johnson, 12/09/2011

Just excellent

Really pleased with the quality of the products, especially for the relatively low price I paid. The trophies were exactly as described and they arrived really quickly. I will be ordering more from this company.

Paula Snook, 12/09/2011

Very impressed with the whole procedure

I was very impressed with the whole procedure. Thanks very much.

Lin Loosemore, 12/09/2011

A really nice trophy for a nice price!

I ordered these for the junior section of our Garden Society and have been really pleased at the quality of them for a very reasonable price. They are sure to go down well with the children. Very fast delivery too. Thank you.

Catherine F, 12/09/2011