Customer Testimonials
The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
40361 - 40400 of 42,846 Testimonials
Excellent customer service!!
Excellent service. I could always get through to customer service and they were extremely efficient and helpful in their responses. Trophies delivered on time and were of excellent quality. I would not hesitate to recommend Trophy Store.
Customer, 24/07/2013
Excellent, efficient, reliable...
We will definitely use the Trophy Store again. Easy to track progress. Trophy arrived, engraved and on time! Thanks!
Liz Page, 24/07/2013
Brilliant
I love the plaques we ordered and the delivery service was on time. I would definitely recommend trophy store to my friends
CHINYERE, 23/07/2013
Quick, smooth and efficient from order to delivery
I selected the item I wanted online, and then made the purchase over the phone. The staff were friendly, efficient and a pleasure to deal with. I particularly like the option of having delivery times communicated by text.
Emma, 22/07/2013
always deliver!
I've never been let down by Trophy Store - I wouldn't go anywhere else!
Lucy Critchlow, 22/07/2013
Fantastic
Im very please with the service i received from Trophy Store, from start to finish. I got step by step information from the transaction to delivery.Thank you
sarah, 22/07/2013
Top Quality Service
Quick and efficient service, quality of product as advertised with classy engraving!Just what the doctor ordered!
brian, 19/07/2013
Perfect
My daughter recently won a school cup for 'Most enthusiastic pupil'. After being photographed holding the cup, it went back into the trophy cabinet and my daughter came home with nothing! As her brother had won the cup 2 years earlier and the school provided him with a small cup as a memento, I decided to order a cup for her! The one we ordered was "perfect" and such good value I don't know why the school didn't order one!
Sally, 19/07/2013
quick, speedy and efficient service
quick, speedy and efficient service
Jayne, 19/07/2013
Better than I hoped
Needed some trophies, went online, found this site. Ordered three days later got what I wanted and was spot on. Would go anywhere else now :)
JonR, 19/07/2013
GREAT CUSTOMER SERVICE, GREAT PRODUCT.
I would recommend them to everybody that I know.
Leillah, 19/07/2013
Quick and accurate
Ordered on a Tuesday and had it fast tracked and with me engraved and all on Friday...excellent service. Would use again next academic year.
David, 19/07/2013
Never let me down.
I have ordered from the Trohy Store for the last three years for awards at my school. They always deliver on time and the products are good quality and competitively priced. Great customer service too, I made a mistake on my order this year which was quickly rectified over the phone hassle free! Will never go anywhere else now.
Helen, 19/07/2013
brilliant service
Ordered trophy on Wednesday it was delivered on Friday, including the inscription requested. Couldn't be more please. Also would like to comment on DPD couriers again their service was excellent.I wouldn't hesitate to recommend them to friends and also would definitely use them again.Thank you for an excellent service.
Mrs V Foster, 18/07/2013
Top class awards and number 1 service
I ordered a pile of medals with engraving and ribbons and they were delivered in record time. The quality of the merchandise is excellent and everyone that has seem them has been very impressed. I will definitely be ordering from Trophy Store again.
Helen, 18/07/2013
Excellent service
The medals were reasonably priced very attractive and came very quickly.
Anne, 18/07/2013
deserve a trophy for service
First time customer - very impressed! The engraver even rang me to make sure that he was going to engrave the words in the place I wanted. Very quick delivery and a quality product - I have already recommended this company to others. Well done!
Linda, 17/07/2013
All delivered within 6 days of ordering, thankyou
Most impressive trophies for the Scout group, good value, accurate engraving and all delivered within 6 days of ordering whixh was a result as I only ordered. Them 7 days before our awards ceremony.
Norma, 17/07/2013
They loved it!
We got a trophy made up as a prize for Year 9 students who had made electric toy cars as a project - we will now run this as an annual 'Grand Prix'. The trophy was engraved as requested and arrived within days of ordering - it worked as a brilliant carrot to spur on the less interested students! Many thanks - we'll be ordering again next year, but 1st, 2nd and 3rd as well since the trophies are available in different sizes!
John Taylor-Medhurst, 17/07/2013
High quality merchandise and excellent service.
Ordered end of year medals for primary children. They arrived within five days well packaged. The quality was superb, heavy and well made. Each medal had been engraved to a high standard. I received two text messages on my phone telling me exactly when they would be delivered. I was very impressed and will order from Trophy Store next year.
Christine, 17/07/2013
Golf Trophies
Trophies arrived quickly, and were better than I expected, I have always used Trophy Store as they always deliver the goods
Cyril, 17/07/2013
Best service received from any trophy supplier by far!
This was my first order through Trophy Store based on a recommendation from a friend. I'd used other suppliers before and quality was varied and often disappointing. I ordered 4 trophies from Trophy Store (last minute) and needed them within 3 working days. Due to the value of my order I couldn't select the fast tracker service as the free payment option was the only option available. I rang customer services who were absolutely brilliant and so helpful. The order was placed, payment taken and the trophies arrived within 3 days. The quality of the trophies were superb!I order trophies on an annual basis and will not be looking any further that Trophy Store. Thank you!
Vicky, 17/07/2013
Impressive customer service
I was recommended trophy store by a friend and was amazed at the website at how easy it was to choose an award and have it engraved free of charge. We only wanted a token awards ceremony and so the free engraving worked perfectly. I was particulary impressed by the customer service when I received a call to ask just how urgent my order was. The trophies arrived in good time - inside one week - which is so impressive. Thank you trophy store for providing the prizes for our awards ceremony which went so well with your beautiful trophies!
Julie, 17/07/2013
exellent!!!!!!!!!!!!
great company,always gets my order and engraving correct good looking trophies and not too dear for our angling club, used them for the third time this year very helpfull staff and quick delivery all well protected ,,,,and good communication from the courior about delivery time and date wich is a big bonus
vincent, 17/07/2013
Excellent Service - Would highly recommend
Trophy Store are a delight to do business with - the offer excellent service from initial order, customer service, easy to use website and fast, efficient delivery. We would not hesitate to recommend them to others.
Maria, 17/07/2013
Spoiler for choice
Fantastic choice and covering most sports. I had my medals engraved and it was the icing on the cake.. I had to contact the seller as my order had not arrived and they were very helpful. After that contact my order was with me within days. I was kept up to date with emails fantastic service.
Susan, 17/07/2013
Excellent Service.
Goods were received very quickly, well packaged and we were kept informed of progress.
Mike, 17/07/2013
A TOP COMPANY HIGHLY RECOMMENDED THEY DESERVE A TROPHY
Hi I have just ordered and received 13 trophy's for a golf comp, they are a good product well engraved and delivered sooner than expected. I was kept informed about every aspect of my order to within the hour they were delivered. It makes a nice change not to complain about orders. Will definitely use again.Thank you Team
Sue Wood, 17/07/2013
Excellent product fast reliable and efficient service 10/10.
Excellent product fast and reliable service I would definitely recommend Trophy Store 10/10.
John, 16/07/2013
Very impressed!
The trophey was really good quality, nice size. I got it for my son's teacher, I'm scared she might return it to me because she thinks its too expensive! Little does she know! It's a bargain!
Lucy, 16/07/2013
A winner all the way
I ordered a trophy cup from Trophy Store and needed it in a hurry. Phoned the help line where the assistant was really good and explained the best options. They advised that the standard delivery would arrive in time so I went with that. In fact the delivery company had the item ready for delivery a day early, gave me a 1 hour time slot that they would deliver and arrived as promised. Great support and service. The cup itself is just as expected, even heavier than I thought it might be. I would recommend the service to anyone.
TimV, 16/07/2013
Fantastic!!!!
Great service, speedy delivery, can't fault the company!!
MILES, 16/07/2013
Great responce and standards
These trophy's I ordered were well above the standard and engraving is great, delivered as said and will definitely use again.
Mr roger parker, 16/07/2013
Excellent
The TrophyStore just make purchasing trophies easy and simple. You know where your order is at all times. It's quick, it's easy and it's on time. Perfect.
Catt, 16/07/2013
five star rating for good service and quality
The catalogue has something for everyone no matter how big or small your event is. Our children love the bright and breezy yellow rosettes and asked for yellow when they had a choice of green too. Even the boys wore them with pride and couldn't wait to show their parents that they were all winners at our sports day.We needed more in a hurry so on line we went and they arrived within three days of placing our order
Karen sweet, 16/07/2013
Always fast & efficient & offer superb quality
Items are always of good quality & very reasonably priced. I've used them lots & shall continue to do so.
Marilyn, 15/07/2013
Excellent service from the order to the delivery.
Trophy Store were absolutely great. The sight was easy to use, when I had to ring about quick postage, they were very helpful and the trophies (which were great) came exactly on time.I would definitely use again.
Michael, 15/07/2013
as described excellent communication great service
The items were sent on time as described at a great price
Tony, 15/07/2013
Excellent service, friendly and helpful
This is the first time I have used Trophy Store, I telephoned for advice with regard to my order. When I placed the order I received a phone call the same day just to ensure the layout for the engraving was correct for the medals I had ordered. Medals were received promptly, with a brochure and I will use the company again.
Jane, 15/07/2013
The best service ever
You don't find service like this anywhere now. Could not believe how helpful they were.Went that extra mile. The small trophies I ordered were excellent & reasonably priced & arrived exactly when they said they would via a courier firm who knew what they were doing.Would highly recommend & use again.
Barbara, 13/07/2013