Customer Testimonials
The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
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Trophy Store - Give Yourselves a Trophy
I found Trophy Store whilst searching the net, it was my lucky day. I found exactly what I wanted at a very very reasonable price.Placed my order simply and quickly with no fuss or problems and it arrived exactly when promised, down to the very hour I was told to expect it.Absolutely delighted with the quality and service, I would definitely recommend this company to anyone and will use them whenever I need a trophy.
Aileen, 19/06/2013
Great!
Good service, prompt delivery and good value products. Would definitely use again. Thank you.
ricky, 19/06/2013
Lifesavers
Trophy store didn't have part of an order I had put in so they got in touch and offered a few alternatives. Having decided on what I wanted the order arrived two days later which was great as I needed them quick as possible. They always go the extra mile for you.
Pam Kaye, 19/06/2013
Spot on thanks*****
Will use again!
Eddie Melia, 18/06/2013
Excellent service start to finish, great communication
The whole process from ordering, being kept informed, and the quality of the end product bought have been outstanding.
Keith Haltead, 18/06/2013
Speedy order needed for Gymnastics Club
It was the first time that I ordered with trophystore.co.uk. The website was easy to use and when I needed to call and check a couple of details the staff were really friendly and very helpful. I needed the order in less than a week with some trophies engraved so I paid for the fast track service and the whole order arrived in plenty of time. I also found the courier service they use fab! Unlike most courier services, where you end up wasting an entire day waiting for the delivery because you have no idea when they could turn up, I was contacted frequently letting me know the status of the delivery and even given a 1 hour time slot!Thank you very much, I will be a regular customer :)
Abigail, 18/06/2013
High quality trophy + speedy delivery = very happy child
What a fantastic product which was delivered on time. The quality of the engraving was good too. I loved the fact I was constantly informed with the progress of my order.
C Burns, 18/06/2013
First class service and delivery going to have some happy girls :-)
First class service and delivery going to have some happy girls ! :-)
Lisa, 17/06/2013
Excellent all round
Good delivery options and tracking. Products good value and well received by players
Susan, 17/06/2013
Swift superb service
Pleased with the quality of the trophies that arrived and impressed by the speed of service. A text message was sent beforehand providing us with the date and time slot, and the product duly arrived on time.
Diane Aberdare, 17/06/2013
Great Service
Quality products and great customer service with quick dispatch
Stephen Skinner - Exeter, 17/06/2013
Easy to use, quick delivery, excellent value for money, brilliant product!
I looked through the full range of trophies and found a perfect match for our needs! The ordering process was easy and clear, and we were given concise, detailed delivery notes! I received emails and text messages informing me of progress, and the parcel was delivered at exactly the stated time! The products were exactly as described and packaged perfectly! We are really happy with our order and will definitely be using them again and recommend them! Thank you! Xxx
Sara, 17/06/2013
Great service!
I ordered from the trophy store and was impressed at how prompt the service was with regular updates on my order.
LISA, 17/06/2013
Great Product and Professional Service
I found them to be very accomodating with urgent deadlines and were able to deliver a quality product in time. They took the time to understand my requirements which ensured the correct order being delivered.
Barry, 17/06/2013
Simple online process and very good speed in delivery.
Will use the trophy store again. Trophies arrived before the expected date and in period of time where end of season presentations are everywhere!
Darrell, 17/06/2013
Excellent Service and products
excellent service and products, vast amount of choice and quick delivery!
Az - London Saracens FC, 15/06/2013
very efficient and helpful
I was very pleased with the service from Trophy Store. In particular I liked their clear messages via text so I knew exactly when my order would be delivered.
Marion Dunne, 15/06/2013
Great Service, very pleased with everything
I made several changes and added to order and everything arrived on time despite only giving ten days notice. Very good service.
Nick Claridge, 15/06/2013
A unique experience
Rachel and team at Trophy Store couldn't have been more helpful, given their task of engraving an image of our coloured pony in memory of her. Fast and efficient service ending with a great result.
Sandy, 15/06/2013
Excellent quality and value for money.
Excellent value for money and after looking at quite a few trophy sites this company had the most trophies to choose from for basketball speedy delivery and on time as stated will definitely use again.
Debra, 14/06/2013
Could not be faulted
Great communication throughout. Easy to order and kept updated on dispatch etc.
Ethu, 14/06/2013
Couldn't be happier!
I have been disappointed before by online medal and trophy suppliers where the items looked classy on the website but turned out to be rather tacky. NOT the case here - in fact, quite the reverse! The three 'budget' golf trophies I bought have a nice weight and feel to them and the engraving is simple but accurate and stylish. Also impressed by the excellent email communications and cracking delivery service (I use DPD fairly frequently myself; their web-based services are excellent, allowing you to reschedule, change delivery address, etc. very easily - I also like the fact that you get a one hour delivery slot allocated when the van leaves their depot on the day). Oh, and the trophies were really well packed too! Will certainly be using Trophy Store again!
John, 14/06/2013
Most excellent!
Quick delivery and I asked for an extra plate for an existing trophyThey provided it at no extra costI've used them three years running and will continue to do so.
Jez Heber, 14/06/2013
Easy to order and arrived within a few days, excellent service
Easy to order and arrived within a few days, excellent service
Julia, 14/06/2013
Awesome friendly service
Fast delivery, excellent communication, and the drew an awesome dinosaur on the package which shows they read the "additional requests" sections :D
Andrew, 14/06/2013
Excellent - just what I wanted and delivered within days of my order
I ordered a shield with engraving - excellent service
Andy, 14/06/2013
Fantastic Service and good quality product
We use this company every year and they provide sports day trophies which are really good quality. The service and website is good and delivery is always within time scales.
Jane, 14/06/2013
Good quality and reliable delivery!
Each time I have used Trophy Store I have been delighted with their service - they have given us good quality trophies with lovely inscriptions. They have a great range to choose from and competitive prices. Delivery is always prompt - I would definately recommend them.
Samantha, 14/06/2013
Get your Football Trophys Here !!!!!!!!!!
Hi, From start to finish i liked dealing with trophy store, very quick service, engraving was perfect,very helpfull on the phone,will be back to get our football trophys next year,x
LINDA, 14/06/2013
Quick, reliable, efficient, very happy
Quick, reliable, efficient, very happy
Jonathan, 13/06/2013
Fantastic
Great service, was kept fully informed of status of my order, and was very impressed with the items that I had ordered.
Llew, 13/06/2013
Excellent service and products
I have used Trophy store many times before and I have never been let down, even when I order items at the last.This time there was a minor issue with the centre section of my trophies, which I was contacted straight away and made aware of the situation, and we sorted that very easily and quickly.I asked that my product was sent by a certain date to make sure I had them for a presentation evening. I was told that that would not be a problem, they were correct as the sent them out a day earlier which really helped with my nerves.I would tell everybody to use Trophy Store, and if any issues give them a call as they are all very helpful indeed.
steven, 13/06/2013
super service
My requirement was not urgent but was completed in good time. I made a mistake at the start and they were able to deal with it easily at no extra cost.
David, 13/06/2013
Great service, prompt and good value for money
Great selection of products at great prices, easy to find, customise and order and all delivered within 48 hours. Excellent tracking keeping me advised when delivery would take place and all completed on time and with no fuss.Can't be faulted.
Christian, 13/06/2013
Does what it says on the trophy!
Easy to use, prompt delivery and a well communicated service.
Andy, 13/06/2013
Trophy Store number 1
the trophy store was extremely helpful and pleasant to deal with . the product arrived when promised and exceeded expectations. I would definitely use them again, and recommend them to friends.
Julia, 13/06/2013
Excellent Service
Not. Much more to say than a very simple straight forward process, with fast delivery.
Martin Brewin, 13/06/2013
Great service, with personal touch
They proved to me that they are not a faceless box shifter. They tailored the product perfectly to my liking, and made sure it arrived precisely when I needed it. Brilliant service, would definitely use again. Thanks!
Tom B, 13/06/2013
First class service
Good qaulity product excellent service thank you
FRANK BULLOCK, 13/06/2013
Great quality, fast delivery, very happy customer
Trophy was better quality and nicer than I expected, the engraving was perfect, it was delivered in a few days and was well packaged. Will order again. Thank you.
Annie, London, 13/06/2013