Customer Testimonials
The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
40641 - 40680 of 42,806 Testimonials
Great Service
Great Service, would recommend to others
Jane, 28/05/2013
affordable
Great site, and very user friendlyWould shop again in near futureThanks
Dee m, 28/05/2013
Great value for money, everything as advertised
Great value for money, everything as advertised
YSJCC, 27/05/2013
Great value, great service
............,....
Thomas, 27/05/2013
Just what we wanted!!
What can one say about a company that advertises well, with a good web site that is easy to get around in? We found what we needed within seconds and the order procedure was excellent. The items we ordered were exactly what we needed and they arrived well packed in in very good time. A perfect shopping experience!!
vincent freedman, 27/05/2013
Exactly as it says on the tin
Very happy with price and delivery
Paul, 27/05/2013
A first class Service
From my initial enquiry, to receiving the good I have been help by very courteous and helpful staff. I shall certainly use you again
Vic Pearce, 27/05/2013
brilliant
Great I purchased a sample and now will be purchasing more for an Oscar evening a group of parents are organizing/
sarah, 27/05/2013
Very quick and professional
Very helpful staff. and very happy with my trophy. would highly recommend
Claire, 27/05/2013
Quality, product and service
1st order with Trophy store , recieved as instructed and all in order thank you .
Mike, 27/05/2013
Amazing service and medals
The team were amazing at getting the medals to me on time and medals were of high quality.
Harriet, 26/05/2013
very helpful and very pleased with trophies and medals
great product and good value, customer service excellent
michelle, 25/05/2013
Give that company a medal!
Needed seven trophies very quickly..... and they delivered. So helpful and polite and the trophies are just want I wanted too. Couldn't be more pleased with the product and the service. Thank you.
Helen, 24/05/2013
NO hiccups with MY CUPS!
What a great quality service me got from dese people Man.From de order to receiving de goods all was terrific.Even email me Mon to say order was coming de next day.Me cannot say enuff great things about this fantastic company.
keith, 24/05/2013
Great customer service regarding delivery
Trophy Store have a huge range of trophies. They will do personalised engraving at a fair price. However, the best thing was the delivery as they sent email & text to confirm the date & then committed to a one-hour window. Other web-based suppliers please take note!
Dermot, 24/05/2013
Friendly staff and excellent service
I used Trophy Store for the first time in May 2013, I needed to have a glass trophy urgently engraved. The service I received was fantastic and the trophy was delivered earlier than I needed it. The staff were friendly and very eager to help. I also received tracking emails from the delivery company throughout its journey from them to its destination. The service is second to none and I shall be using them again,
Sarah, 24/05/2013
Truly helpful service
Many items were out of stock (I needed a large quantity) but when I called to speak to an advisor he was really helpful and it was appreciated. He emailed images over instantly and arranged for speedy delivery. Happy to use Trophy Store again.
Amanda, 24/05/2013
Everything as promised.
Needed 14 engraved medals within 5 days.All done, quailty metal medals all engraved and no mistakes and all in time - absolutely perfect.
Paul, 24/05/2013
Very good service and nice product
The site was easy to use, and I was really pleased with the trophies I chose, which looked better quality than I was expecting. The engraving was done nicely. I needed to get the trophies back within a week and phoned to ask whether I needed to get the premium service. The guy assured me that they would be with me on time with the regular service, and true to his word, they arrived with a day to spare. Would definitely use them again. Shame the engraving number of characters is so limited, but I think you could probably ring them and talk to them about it if you needed something special doing.
Helen, 23/05/2013
BRILLIANT SERVICE
From the minute I first phoned to see if my order could be processed quicker the help and customer service I received was second to none. also the texting to say when the order would arrive was excellent. I will be using Trophy Store again for my Under 13 Football teamMany thanks
david lynch, 23/05/2013
excellent value and delivery
Product great and at a very competitive priceDelivered i good time
karen, 23/05/2013
Great personal service, eager to help.
After the product I initially ordered being out of stock and the website payment page not processing my payment, the trophy store contacted me directly offering personal assistance over the phone. Due to the inconvenience of the product being out of stock they allowed me to choose another one and offered a fast track postal service to ensure it got to me on time. All throughout the delivery time I was given regular updates of the status of my delivery, with a small time frame of when it would arrive so no hanging around the house all day. Friendly team and great experience, will definitely be using again!
ashleigh, 23/05/2013
Efficient, friendly and good value for money
Efficient, friendly and good value for money
James, 22/05/2013
very professional
helpful, easy to work with and fast on delivery - when medals arrived they were perfect for the job at hand and looked stylish even at such a great low price
Gennaro, 22/05/2013
GOLF DAY TROPHIES
Thanks for the trophies - top quality products at great prices. Brilliant service from start to finish.
Gary, 22/05/2013
Lovely trophy, received in time.
We needed the trophy in less time than the site estimated but they still managed to deliver. If arrived well packaged and received 'wows' from everyone who saw it. Would definitely come back the next time one is needed.
Jon S, 22/05/2013
Great, simple, effective service from Trophy Store
In terms of the trophy itself, the service was great. Quick and speedy communication, great product and would recommend to many - as well as use Trophy Store again myself.In terms of the delivery, DPD (the couriers) delivered it to the wrong address. I ordered it to my work and it went to a completely different company a whole block away. Luckily I knew the person who it had been delivered too, so she brought it to me.
Peter Davis, 22/05/2013
fantastic service, fast delivery and quality trophy
really good supplier, excellent range at good prices - fast delivery and very high quality statue - recomend to anyone
Dave Tai, 22/05/2013
Superb trophies and an excellent and reliable service
Once again Trophy store did not dissapoint. 5 star service, the boys loved the awards too. Many thanks
Dave (Helsby Hawks under 12's), 22/05/2013
Marvellous!!
Really helpful staff, super quick delivery and a great product. We won't be going anywhere else for our trophies and medals!
Mary, 22/05/2013
Excellent
Superb service
Cara, 21/05/2013
Quality
Great trophys will be back next 2014 All the west ham ladies had a great presentation
Julia, 21/05/2013
Delivered on time, good price and good quality product.
Delivered on time, good price and good quality product.
Richard Tyrell, 21/05/2013
BIG SMILE ON RECIEVING THIS TROPHY
I can only say how belighted i was when the trophy came and when i presented it to are leading goal scorer her face was a picture.A great product a fantastic service evrey one happy
Mark, 21/05/2013
Fantastic service!
From the website which is easy to use, to the delivery a few days later, I could not fault the service I received. The emails and text messages informing me of the delivery, the driver's name, the time of delivery and the option to have it deliveted to a neighbour were wonderful customer service. Then to top it off, another text telling me the name and address of the neighbour that had taken in the delivery. Faultless service and I would recommend Trophystore to anyone.
David, 21/05/2013
Great service and value
Order completed quickly, delivery time slot was fulfilled as advised. Would recommend.
Richard, 20/05/2013
Quick, efficient service , excellent merchandise!
Engraved medals are fabulous! The kids will love them! I would certainly use the Trophy Store again.
Alison, 19/05/2013
First Class Service!
I bought two tropies for my grandchilden.The service was second to none.I was notified every step of the way from purchase to delivery.Excellent service. Will be doing business with them again, thats for sure and recommending to my family and friends.
B A Montage, 19/05/2013
Extremely attentive company who communicated the situation at all times and delivered the order on time
Ordered many trophies, medals and ribands for children's chess tournaments and thought the service was absolutely superb, calling to point out an error on our behalf on the initial order and checking through the order thoroughly.Couldn't recommend them enough.
Garry, 18/05/2013
Amazing and Great!
Thank you for the Plaque it was amazing!
Don Aguilar, 17/05/2013