Customer Testimonials
The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
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Great service - they deserve a trophy!!
Excellent service received. Easy to order, checkout & payment process was easy & goods arrived very quickly & exactly as stated. The engraving service was an added bonus & just added that wee bit extra.Overall 10 out of ten & would thoroughly recommend them.
Alan, 27/03/2013
Excellent service & Quality would highly recommend
I ordered a personalizes trophy & it was prefect,very good quality & price & a fast service to. Well done Trophy Store top marks.
Samantha, 27/03/2013
Missed Oscar.
First time used and very impressed with courteous, efficient and prompt service. Product is excellent too.
David, 26/03/2013
Superb service
Have ordered two trophies from them and both have been exactly as specified and delivered on time and superb condition. Thank you for the prompt and excellent service!
John, 26/03/2013
Would definitely use again
Good range and selection plus free engraving. Also delivery updates were specific and true.
Joscelin, 26/03/2013
BRILLIANT!!!!!! trophystore is the way to go!!!
The website was easy to use, the delivery was quick and told me when it was coming in the hour. The headmaster and the chair of the PTA thought the trophy was fantastic and done to a hight standard. I would definitely order from these again, overall I can't fault any of it!!!!!!
Katie, 26/03/2013
Excellent, quick service and a great range of products with value for money!
Trophy Store has a great range of quality products with an easy-to-use website. Great customer service and quick delivery. I use this shop regularly and will continue to do so!
Claire, 26/03/2013
Very efficient service
Although a little pricey, I still would recommend TrophyStore to a friend as the service was impeccable and delivery was swift.
Daniel, 26/03/2013
Fabulous!
The trophies we received are perfect and just what we needed. The service you get is fantastic. Everything arrives when it says it should. Would highly recommend this company to anyone.
Sharon, 26/03/2013
FIRST CLASS FROM START TO FINISH
The website is very well organised, searching for trophies was easy, the description of what you wanted engraving was easy to understand. I got a great deal and I was asked if I had preverance on what day I wanted them delivered, I stated a Monday and I got them on a Monday. Even got told 48 hours before that they was being delivered and if there was a problem I could change delivery or leave it elsewhere via text. They arrived well packaged and protected, the trophies look fantastic and the engraving is first class. A very professional service and would certainly recommend this company.
Paul, 25/03/2013
absolutely brilliant service
Thank you for your prompt wonderful service. I am very pleased with the trophy. Also impressed with all the messages that kept me up to date with delivery status. Excellent. Will recommend you.
Julie, 25/03/2013
Excellent
Great product speedily delivered. Excellent all round.
Paul, 25/03/2013
Really great school prizes
We bought a small statue and 2 medals for a school disco. Arrived within timescales and were great - kids loved them, really value for money.
Julie, 25/03/2013
excellent customer service
So nice to deal with a company that responds quickly to customer requests and delivers their promises. Good value products too.
Stuart, 25/03/2013
Fast reliable servie.
Based on my experience,I'd recommend Trophy Store to anyone. 5star
Jim Ravenscroft, 25/03/2013
ONLY IF WINNING GOLF TROPHIES WAS AS EASY AS ORDERING FROM TROPHY STORE
THE WHOLE EXPERIENCE FROM TALKING TO YOUR REPRESENTATIVE BEFORE ORDERING WAS A DELIGHTFUL EXPERIENCE. WE WERE KEPT INFORMED AT EVERY STAGE AND THE ACTUAL DELIVERY WAS MADE COUPLE OF DAYS EARLIER. I WAS SENT NO LESS THYEN 3 TEXTS FROM THE TIME THE GOODS WERE PICKED UP TO THE ACT6UAL DELIVERY INCLUDING THE DRIVERS NAME!SADLY WHAT REMAINS NOW FOR ME IS TO ACTUALLY WINNING ONE OF THE TROPHIES !!!!TRULY IT WAS A PLEASURE DOING BUSSINESS WITH YOU.REGARDS ANIL KOTECHA
ANIL KOTECHA, 25/03/2013
Gardeners trophy
I was delighted with my purchase it was exactly what I wanted
Janet, 25/03/2013
great incentive tool
Great product and great service.
Diane, 25/03/2013
Very happy with customer support and product, will use again!
A very helpful staff as I had trouble making my order. The products are good value for money and were delivered promptly and the tracking option was very helpful
fiona, 25/03/2013
Fantastic service!
The trophy store were really helpful and the street dance trophies look amazing, I can't wait to present them to the students and I would definitely use the store again. Highly recommended!Thanks again
Emma, 25/03/2013
Top quality product and service.
Many thanks for the fantastic trophy's, the product delivered was better than my expectations and I will defiantly recommend your company and product to friends and contacts for future sales. The delivery team were bang on time and the trophy's were well packed and I feel care had been taken my order, I couldn't find fault in anything from the moment I looked at your web site to the final delivery.
Paul Newman, 24/03/2013
Good value, good service
Comparing sites on a search engine I found Trophy Store & felt they offered good value for money. I was delighted with the trophy I bought & with the service I had on line & on the phone when I realised I had made a mistake with the spelling of some of the engraving I had asked for. Prompt & efficient service over the delivery too.
Susan, 23/03/2013
Excellent Customer Service
The medal I ordered was discontinued... A disappointment as the website said it was in stock. But the staff phoned me and emailed me and couldn't have been more helpful to get me sorted out with an alternative. Excellent. When you consider this was an order for about £4 plus p+p, it's remarkable.Then as the order was prepared, then despatched and with the courier, en route, etc, I got emails and texts every step of the way. Totally thorough and professional. I can't fault the system in any way. If I'm honest, I did grumble to my wife at the £6.95 p+p charge for such a very small order. But I can see where the money is spent.
Mike, 22/03/2013
Well presented easy to order
I have just placed a small order for my run club awards and was very happy with the trophies. Will be returning
Allyson, 22/03/2013
kept me updated on the progress of my order
A very good service I shall be using again.
simon, 22/03/2013
Well communicated, speedy and accurate
Couldn't ask for anything more
Charlie, 22/03/2013
An Oscar winning performance!
I was lucky enough to stumble upon Trophy store whilst searching for relevant awards for my team, and was amazed at the choice and variety of trophies/awards on offer. They cater for all budgets which is a plus to me. I will certainly be using Trophy Store again and have already recommended you to my boss who was very impressed with the speed and quality of your products. I thought the speed which you processed and dispatched my order was tremendous, and I also liked the text you sent to let me know they were on their way. Thank you.
Karolyn, 22/03/2013
Excellent & Friendly Service - My son loved his trophy......Thank you
I wanted to order for my son's birthday, a reasonably priced trophy & medals, as they were having a Football Table Competition.I spoke to the company to check I would get the order within 5 days and it arraived on time. The trophy was great and even better, my son won the trophy (wasn't a fix).Thanks very much
Lloyd Joseph, 22/03/2013
A Winner!
The trophy was exactly as described on the website and was delivered on time. In fact it was delivered earlier than expected and well packaged to prevent any damage whilst shipping. I would definitely use this company again.
Mark, 22/03/2013
easy to order and very reliable
Exceptional choice with a very straightforward and reliable method for inscriptions.
BARRIE, 22/03/2013
Great Quality and different from the Norm which should bring our society week to a funny end
Trophies are good quality and solid, not the usual flimsy easily breakable trophies you would normally get on a society, great value for money and I will definately order from this company again.
David, 22/03/2013
Very satisfied with your service.
From ordering to delivery I have no criticism - the school for which the items were ordered were very pleased and will probably consider ordering such items from you in future if they are needed.
Sara Lane, 21/03/2013
Great fast service with good communication.. and of course product!
Great fast service with good communication.. and of course product!
Hayley O'Hagan, 21/03/2013
Comic Relief 2013
Would like to say a massive Thank You to the Trophy Store for providing us with a Trophy for our Comic Relief Quiz Night. The trophy arrived next day and in perfect condition.
Sam H, 21/03/2013
Excellent store more than makes up for poor courier
Not being a regular trophy buyer I wasn't too sure of how to judge a good one for a bad 'un - so went by the professionalism and ease of use of the Trophy Store website. Finding what I wanted was really easy - as was adding the required engraving. The trophy arrived really quickly although it looked like courier had kicked the parcel all the way from the Trophy Store to me! Sure enough the otherwise very well packaged trophy was broken. I immediately contacted the store, sent them a photo of the broken goods and was promised a FOC replacement ASAP. It duly arrived, unbroken and well within the timescale promised. Very impressed - if I ever need another trophy I won't bother looking anywhere else!
Eddie, 20/03/2013
Great Product and Quick Service!
Exactly what I wanted, great price, and good quality
Iwan, 20/03/2013
EXACTLY WHAT I WANTED
LOOKING FOR MEDALS FOR MY CUBS CROSS COUNTRY ,THEY WERE VERY PLEASED ,AND A GREAT WEBSITE AND SERVICE .
john MCLOUGHLIN, 20/03/2013
Simple, Fast, Quality
Would recommend purchasing, I called to discuss specific needs.Very helpful and discussed the different options.Product arrived on time and was of a good quality. Would use Trophy Store again.
Laura, 20/03/2013
great choice, great service, would recommend, and definitely use again
Very pleaded with the item I ordered, great communication through email and text regarding item delivery. Would highly recommend trophy store and would be happy to use again.
STEPHANIE, 20/03/2013
Fantastic Trophy - Fantastic Service
Brilliant Trophy, better quality than I expected as the price was so cheap! The Delivery was upgraded free of charge as I could not select "Next Day Delivery" when creating my order, this was much appreciated and meant that it arrived in time for my Annual Golf Tournament with friends! Highly recommend.
Jermaine, 20/03/2013