Customer Testimonials

excellent,speedy,service

Ordered a trophy for family member, they are delighted with final personalized product, would definitely recommend.

Tracy, 24/02/2013

Excellent service from first phone call to delivery.

Would have no hesitation in using these people again.Their approach was very professional and attentive, with good processes to support them.Many Thanks.

Nick Wright, 24/02/2013

Great catalogue and website, but the trophies don't match up between the two.

Whereas we would not hesitate to recommend you to others, and having received excellent service via telephone and email, and order was received really quickly, we were frustrated by the fact that there are items on your website that are not in your catalogue. Whilst we can appreciate you use two different suppliers (as told on the phone), after having spent a considerable amount of time trying to choose what to order I suddenly realised we weren't seeing everything in the catalogue. We therefore had to use my laptop as well as the catalogue and start all over again. Surely there must be a way of tying these together. Will definitely use again next season!!

Tracey, 23/02/2013

Easy to order, quick to receive.

Very happy with the speedy response. I liked the text message to confirm delivery. Very pleased with the goods I purchased.

Louise, 22/02/2013

Really good quality and value for money

Bought trophies for a snooker tournament from trophy store last year and was really pleased with them when they arrived, especially for the price paid. Ordered from trophy store again this year for the tournament and again really pleased with the quality of the trophies. Perfect for what I needed and engraved really nicely. Would highly recommend to anyone.

Tony, 22/02/2013

Selecting the right team (trophy store) made me a winning grand-dad

When my 7 year old grand-son won the man of the match for Gillibrand Warriors F.C on his debut game he received a trophy and certificate as he understandably had to return the trophy for the next match I thought it would be nice to get an engraved replica the trophy store delivered the engraved trophy two days after I ordered it their web-site is "grand-dad friendly" and they kept me informed of delivery and the trophy arrived as they predicted between 1300 and 1400 allowing me to take the trophy to Joshua when I collected him from school.First class service

Catherine, 22/02/2013

excellent , did exactly what it said on the tin

First class service couldn't fault it from the order to the receipt. The courier company delivered exactly as they said within a 1 hour slot

robert, 22/02/2013

Fast delivery

Thanks for the fast delivery and turnaround for my recent purchase of three trophies. Very helpful when I called to make an amendment to the engraving, and did not affect quick dispatch. Was dubious initially at high delivery cost, but given it came very quickly and had frequent emails giving me time of delivery to within an hour I would say it was worth the cost.Trophies nice quality too, heavy and look good.

GMacGregor, 22/02/2013

We were very pleased with our Trophy

We were happy with our experience with Trophy Store, and we received our trophy withiin a few days of ordering it. We were notified of the time it would be delivered and it was delivered at that time. The trophy was very well packaged. Overall our experience was good.

Debbie, 22/02/2013

They did everything to meet up with my needs and speedy delivery.

I am happy they did everything to meet up with my needs and speedy delivery.

Catherine, 22/02/2013

Excellent service

Easy website.Quick delivery.Good communication.

mrs b, 21/02/2013

They deserve a medal !!

Calling and ordering from abroad was nervous but the customer service were great, they kept talking to me along the process. Could not have asked for more.

simon, 20/02/2013

Simply the Best

I must admit that I placed my order with some trepidation because I required exact engraving for twelve Trophies.The result was spectacular; all Trophies were engraved correctly; communication was excellent and my order was completed and posted to me within the time frame stated.I will certainly use this company again and will recomend it to all my friends.Wishing Trophy Store all success. You deserve it.

Murdo Kennedy, 20/02/2013

Good customer service and quick delivery

Very wide selection of trophies to choose from to suit all budgets. I was after a small trophy for a golf society day and found what I wanted on the easy to use website. Once ordered the trophy arrived quicker than expected and I will certainly use Trophy Store again for any other society days that I organise.

Marc, 20/02/2013

Excellent Service and Quality Product

This website was recommended to me by a colleague and I do not regret using it. The trophy, although only 3 inches tall, is well made and not just cheap plastic. We asked for engraving on 40 mini-maths awards and they arrived promptly the next week (I believe we ordered them on a Thursday and they were in our hands by Wednesday the next week). We will be using the Trophy Store in future, I have no doubt.Excellent work. Thank you.

Andrew Tighe (The King's Academy, Middlesbrough), 20/02/2013

Efficient and fast.

It was a really easy experience to purchase from trophy store and I was amazed how quickly my order was delivered and in a snow storm as well. Thanks for doing a great job and I was more than delighted with my order.

Sylvia, 19/02/2013

fantastic, exactly what we wanted.

Was really happy with the whole process from ordering ( was straight forward) quick response to order and then fast dispatch. Kept informed about delivery. 10/10.

Stacey, 19/02/2013

Excellent speedy no fuss service

It was what I wanted, at a the right price and speedily delivered without fuss. Thank you

Howard, 19/02/2013

speedy, professional and value for money

So pleased with the two trophies I ordered for a works social. I researched a few companies for trophies that included engraving but there werent very many good reviews on most. Trophystore had the best reviews by far and they werent wrong. The engraving is brilliant. Thanks!

Ellie, 19/02/2013

Prompt delivery and friendly customer service

We decided to order trophies and medals for our inaugural College badminton tournament. However, our limited budget meant we had to shop around to get the best prices. Trophy Store offered a brilliant selection at good prices; when I rang Customer Services about the order, their response was courteous, friendly and helpful. As we had put in the order a day late, we had not expected to arrive in-time for our competition, but Trophy Store surpassed our expectations and the parcel arrived well packaged and a day earlier (with tracking)We will be ordering from Trophy Store again for future events; for the record, our order included an award for each person in a pair; so two trophies and four medals (and ribbons - didn't realise these cost extra but worth it in the end). I would particularly recommend the bronze badminton medal as a product - the detail was very good and had a decent weight to it, so overall a very lovely feel - more so than the gold-plated medal.

Felicia Chang - Durham, 19/02/2013

Fantastic quality service

Order placed very easily. Excellent choice. Quick delivery with a text sent before delivery to confirm date and an hour slot! Amazing I normally have to wait in all day for parcels. Text said it would arrive between 11:20 - 12:20 and it was delivered exactly between that time. Fab. I would highly recommend.

Natalie, 16/02/2013

Very Quick

Delivery was very quick, excellent quality.

Asif, 16/02/2013

Great service

Great service from Phil he was really helpful and answer any questions i had.

Senel, 15/02/2013

Outstanding product; Outstanding service.

Thanks for advice over the phone and speedy delivery.

Phil, 14/02/2013

cute little monkey trophy

we loved the monkey trophys perfect for our playcentre which has a monkey mascot will definitely by again so cute I wanted to keep for myself

John Gerard Hamilton - Blackburn, 14/02/2013

Fantastic Company

Brilliant service, speedy delivery, wonderful product range and excellent prices.

Christopher, 14/02/2013

Awesome trophy excellent service highly recommend!

This isn't first time used this supplier. ..each time trophies look better snd better. Bought comedy . tragedy with engraving for theatre gift which ss you can imagine was well received! About to order another

Liz Bowman, 13/02/2013

Best Booby Prize

Bought this as a bit of a laugh for a Stag Night, the Groom took the laugh very well and made for some good giggles during the night. The Bride even took it in good heart when she saw it.

The Best Man, 12/02/2013

Fast easy to deal with brilliant service

When we ordered the trophy we thought we would be waiting ages for its arrival, however the service was fast and the trophy was beyond our expectations. Lovely trophy, great value for money, we have bought other trophies from ohter companies but none as nice as this one, OUtstanding value for money and brilliant service. Will definitely shop there again

Emma, 12/02/2013

Top Trophy

I was looking for an unusual trophy as a leaving present for one of the team and found the perfect item on Trophy Store. Ordering was simple and it arrived within 2 days.Very happy with the service and the trophy was top quality.

RDDC, 12/02/2013

Great service

Trophy Store have made a big effort to keep me up to date on my delivery and it arrived on time.

Zoe C, 09/02/2013

does what is says on the tin

Medals and trophies delivered in a timely fashion correctly inscribed

william, 09/02/2013

Fantastic Service

Very, VERY good service, including a last minute change of words on the engraving and regular communications to let me know how my order was progressing and exactly when it would be delivered. Thoroughly recommended

Mary, 09/02/2013

Excellent in every aspect

Customer service prior to purchase was friendly snd helpful Product arrived much earlier than I expected and looks better than I thought it would. Overall exceeded expectations. Thank you.

Marianna, 08/02/2013

EXCELLENT ALL ROUND SERVICE

Ordering was so easy. Plenty of choice. The delivery courier service was excellent, and not having to wait in all that day was very good, as you had informed me of which hour he would be calling. Highly recommend to everybody.Ann

ann Smith, 08/02/2013

Good quality for reasonable price.

Excellent customer service, prompt delivery. Good quality pieces for little money - great if buying bulk medals for instance.

Annie, 08/02/2013

Hole in one for quality and service!

I found the trophies on line and they looked ideal for our annual fundraising golf event. I phoned up and the most helpful man talked me through the order and offered a discount as we are a forces charity. They arrived beautifully packaged and even better than they look on the website , definatley recommend and will use again

Catherine, 08/02/2013

SERVICE OTHER ONLINE RETAILERS MUST DREAM ABOUT

There was a slight problem when I placed the order on Saturday evening,and it did not complete.On Monday morning at start of business I received a telephone call from Richard enabling me to complete my order.Which was delivered next day by courier post at no extra costThank you

Philip, 07/02/2013

Extremely fast efficient and quality service

We had to buy a quality trophy for our event with cheap engraving. I found this great site in the internet and hey presto, we know have a great trophy to compete for.

lee Walters 1st Aldershot Scout Group, 07/02/2013

Perfect shopping experience

I have used the Trophy Store for the past two years purchasing our Employee of the Month & Year trophy's. The website is easy to use and on the occassions I have had to call up regarding engraving the customer service has been excellent with fast and efficient service.I will continue to use the Trophy Store and highly recommend them.

Michelle Williams, 07/02/2013