Customer Testimonials
The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
41641 - 41680 of 43,012 Testimonials
Quick, easy, great customer service and most of all excellently priced!
Extremely happy with my purchase, excellent price and the trophy looks amazing. I was advised brillantly and even though it was a late purchase with a tight deadline we still got the trophy in time :) thank you!
Sarah, 28/09/2012
Fantastic and friendly service
Great telephone service with a quick and efficient delivery. Top marks.
Margarita, 28/09/2012
They deserve a trophy
Easy ordering process, quick delivery, personal response to enquiry and regular updates on order status.
Laura, 28/09/2012
Brilliant service.
Ordered trophy for my 4 yr old's birthday party. Worried it hadn't arrived so called them and received first class service and they rushed it through so it arrived an hour before the party and she loved it when she won "best dancer"! Great service and great value for money. Definitely recommend them.
Vikki, 27/09/2012
Excellent Service
I was late in ordering the trophy and called trophy store to see if I could get it sooner. They very kindly rushed my order to make sure my son got his trophy in time for his party. Easy, quick and great customer service.
Mrs A., 27/09/2012
Quick, easy, cheap - thank you
Everything was great. Ordered online, easily found what I wanted (although would have like 'Head of Houses' rather than House Captain'.) and it was here within three days. No problems at all.
Anna, 27/09/2012
Superb personal service and great product!
I recently purchased a round glass "trophy" on which I needed engraving. The deadline did not leave room for any problems. I placed the order on the Thursday. On Friday a nice gentleman phoned to say that he had sent a "proof" of the engraving by email and if I could approve by first thing Monday he would try to ensure I had delivery by the required date. The order arrived on the day required. The quality of the "trophy" was excellent, the engraving fantastic and overall I was very impressed at the "extra mile" service. I have put the Trophy Store in my favourites and will use them again should the need arise. Well done.
Sarah, 27/09/2012
Excellent Trophies ans selction
All was superb with the service from Trophy Store from selection through ordering. The only issue was the deliverey service from DPD. This caused a major issue and after being told by Trophy Store that DPD would contact me to discuss the service thgey never did. Hence in giving only 3 stars.
Neil, 27/09/2012
Easily ordered and a great service
Easy to use website and delivery was excellent - good value for money.
Sara, 27/09/2012
Excellent service and value for money
Half the price of any other site/shop i've seen and the trophies are excellent quality.Engraving is cheap, and again, excellent quality.I made my order online and it is very............... user friendly, even after my order I phoned the company and they were very helpful and polite.Delivery was exactly a week after ordering, which I thought was brilliant, only down side, Delivery Charges but hey ho! only £6.95.Would definitely use the company again in a heart beat, I have recommended them to a friend and would recommend them to anyone reading this.
Craig, 26/09/2012
Fast, quality, good-value service that I would recommend to all.
The comparison between the value of the trophies i ordered and the quality of them was incredible. Everyone who saw them were visibly impressed by the high standard and the customised engravings. The express delivery was faultless and in fact got there a day early! The trophy store team were extremely helpful, and made the ordering process really easy. Would definitely use again!
edward, 26/09/2012
Excellent service - delivered quicker than expected to meet a deadline, informed when delivery would occur by text message
Excellent service - delivered quicker than expected to meet a deadline, informed when delivery would occur by text message
Adam, 26/09/2012
Good solvers of problems
Ordered a range of thropies for my golf day.All but one arrived intact. Phoned to advise of a broken trophy and they sorted out the problem quickly and efficiently. have used them 3 years on the trot and each time they have provided good quality service.Will use again in future
Bill Smith, 26/09/2012
Delivers
Good, professional product. Flexible delivery service.
Graeme, 26/09/2012
GOOD QUALITY, INEXPENSIVE MEDALS - IDEAL FOR SCHOOLS & CLUBS
Order process was straightforward. Contacted by company straight away and delivery was as stated.Medals were good quality and inexpensive. Ideal for our school olympic awards! Would order from them again.
Linda, 25/09/2012
Great communication and service
I was really pleased with the service provided, from ordering to receiving regular updates on delivery to final delivery of my school council badges.
Rita Pancholi, 25/09/2012
will make my daughter feel like a super star.
I thought this would make my daughters 10 th Birthday football party end with a huge smile and it did.Although smaller than I had in my mind (which was my fault) the trophy was fantastic and made my daughters birthday.
sara, 25/09/2012
Just what I wanted
The medals were great and of good quality. Happy with the product.Took over a week to arrive.Main problem was arranging delivery via the courier - based in a city 40 miles from us and messed up when I paid for a dedicated time slot.
Sara, 24/09/2012
Winning service
Prompt delivery and well packaged. The trophy I purchased is of good quality materials and I would have no problem in recommending this company to others. Only minor gripe would be the excessive delivery charge for "rural" areas. Hopefully, new customers will have contacts in the "big" cities to avoid paying over the odds to receive their trophies.
Colin, 24/09/2012
Excellent Service
Simple order process, decent product and quick delivery. I will definitely use them for our club awards for 2013.
Tim, 24/09/2012
Amazing
Great service, my order was delivered in one week. The trophies & medals look amazing
Jenna, 24/09/2012
First class
The ordering was easy , the constant communication updating was excellent and the product was exceptional , definitely use them again . Well done on a great service
Mark, 24/09/2012
fantatsic service - fast, quality goods and very helpful!!
Fantastic service with fastrack - helpful and reliable and good choice! Competitos loved them as well!
Jill, 21/09/2012
Excellent order follow up
The guys at Trophy Store were excellent at porcessing a couple of changes to my order and were really responsive.The delivered items were on time and great quality
G Lester, 21/09/2012
Great trophy
Quick delivery, well packaged and informed of delivery all the way , great but
Dave, 21/09/2012
FANTASTIC IN ALL ANGLES
So happy with the prices and the deliver was very FAST and efficient. The trophie were packaged very well and look AMAIZING. Will definately be using them again.Miss Uganda UK Team
Jackie, 20/09/2012
Ace.
Excellent service.
Douglas, 20/09/2012
quick honest and realiable
i gave very unusual instructions for my order, but they followed them to the letter and I am very happy with the product.would very much recommend to anyone interested in trophies for anything.
jonathan, 20/09/2012
No need to 'medal' with the service!
Ordered, delivered, good quality, resonable price. Not much else one can say really.
John, 20/09/2012
Good trophies . Fast delivery
There is a good collection of trophies with a good range of price and sizes. However , not many big trophies in cricket section .Fast delivery and prompt response on my follow up call .Good experience overall.
Vivek, 20/09/2012
A shining example of craftsmanship
I was very pleased with the quality of the product, but it would be useful to have a choice of font for the inscription.
ARCHIBALD, 20/09/2012
Top Notch Service ! - Our Gold Medal winners.
Great serice from satrt to finish !I ordered gold medals for a team meeting.A rush request on my part, but business as usual for Trophy Store.My order was despatched as promised and arrived on time.I presented the medals to our team members at a dinner. They felt like olympic champains.Well DOne Trophie Stores - I'll be using you again & again
Jayne Thomas, 20/09/2012
helpful staff and quick delivery just as they told me.
I placed an order 3 days before I needed the trophies. I spoke to a very helpful member of staff who worked out with me what would meet my needs arrangedf the delivery via their fast track service. I received emails and texts to assure me the parcel was coming and the time it would arrive. Trophies looked great and arrived on time.
Vicki, 20/09/2012
brillent!!!!!!!!!!
thanks for the quick delivery of my order, and for the est time of delivery daye and time. and it arrived exactly when you said it would. brillent i will defo be ordering from you in the future!!!
kelly, 20/09/2012
Excellent Service
Quick easy transaction, great trophies and quick delivery.Great service.
Mr Richard Ford, 20/09/2012
One step beyond...............
From the time I rang with my initial enquiry, to placing my order and then receiving my goods the service was outstanding. The gentleman I dealt with on the telephone was friendly, courteous and so helpful. I got feedback all the way, the service was excellent. The goods are of an exceptional quality too. I would reccommend this store to anybody looking for statues to mark an occaision.Thank you so very much xxx
Angela Underhill, 20/09/2012
Good buying experience - disappointing product quality
The experience of buying from Trophy Store was ideal - ordered on-line with all of the personalisation easy to specify. Delivery was prompt and I was impressed at how specific the timing of this delivery was.I was however disappointed in the quality of the product - it is very plasticky and extremely lightweight - it just doesn't feel like a quality product.
Gillian, 20/09/2012
Top marks for Trophy Store
I would highly recommend these trophies, they are even better than the on-line photos.Delivery is quick and the one hour time slot is handy when planning your day
Kirsty, 19/09/2012
Easy Peasy to get just what we wanted!
We were looking for badges for our school council, monitors etc. and found the Trophy Store site had just what we wanted. As a small school we were able to order the amount we needed. Some sites had a minimum order which would prove to be uneconomicla for us. We telephoned with a query and were given expert advice.Texts were received informing us all the way from despatch to delivery.Thank you
Lynn, 19/09/2012
Qucik efficient and effective
Trophy Store created a very good presentation piece for us in a short time
David, 19/09/2012