Customer Testimonials

An Outstanding Service!!

Great products and availability, easy, clear, quick website to view and order trophys and a precise prompt delivery service ...total hastle free and no breakages!!

Sarah C, 28/10/2011

Great online experience for a traditional quality product!

good to find the site, get what I wanted , when I wanted, how I wanted it , and at a price i wanted it ! Thank you

Mark, 27/10/2011

Excellent products from Trophy store makes you want to buy moredelivers excellent products

Great trophies at excellent prices plus great customer service

Ross, 27/10/2011

Absolutely wonderful

Really quickly dispatched, great value for money. Definitely will make one boy extremely happy.

Jacqueline, 27/10/2011

Good products, accurate description and a speedy delivery

I cannot fault the product or service.

brian, 27/10/2011

Great service, quality and value

very impressed by the speed of delivery, quality of products and the price!

CRAIG, 27/10/2011

Highly recommend, great products at great prices.

Have received my first order, really impressed with the quality of the items and the speed in which they were delivered. Will definately be using again. Thank you

katie, 27/10/2011

Professional and speedy delivery

I bought two trophies for my class at school and the children love them both. They are of great quality and appear to be very sturdy as well. The delivery was very professional and very quick - I was kept up to date with the exact date and time (within a certain hour) of my delivery and was not disappointed. I would definitely recommend this company

Kelly, 27/10/2011

A friendly, efficient company that delivered on its promises

Though maybe a little on the pricy side I would happily pay again for the high level of service, friendly staff at the end of the phone and the regular communication I received by text and email to keep me up to date with my delivery.

Mr Bloxham, 27/10/2011

Very pleased and looking forward to Presentation Ceremony

Once the order had despatched, tracking was made very easy and the trophies looked great when they arrived. There was a delay because of quality control issues, but it was good to know that the Trophy Store was keeping a good eye on things! The "lady on the end of the phone" couldn't have been more helpful!

Lochaber Sports Association, 27/10/2011

Fantastic item with Fantastic service!!

Ordering was easy (and great that free engraving was offered!!) and I was very impressed that I was kept up to date throughout the process with e-mails informaing me of the orogress of my order. The trophy was delivered in very quick time & was very well packaged! Thank you for a fantastic service!! I will definitely be recommending your company!

Linda, 27/10/2011

Excelence in Trophies [trophystore.co.uk]

I was particularly impressed by the service I recieved on behalf of Portslade Bowls Club for our club annual trophies .I even recieved a call soon after my order offering to add gaps between words etc even though it took my order over the 50 permitted characters I had paid only £1 per trophy ,all this free of charge & the postage was free. any help I required they provided.TOP SERVICE

john grace, 26/10/2011

Prompt & Value for Money

Excellent Service, Very prompt delivery and very good quality trophys

Giant, 26/10/2011

Excellent company to deal with

I found the web site easy to use and the ordering procedure was very straight forward, I did some research prior to ordering from this company and found their prices to be extremely competitive. The shield I ordered was very good quality. I was very impressed with their delivery courier who gave me a delivery window of just over one hour and delivered within that window.

Peter, 26/10/2011

Human's over the phone, what a relief!

There was an issue with my submitted text (too long for the plaque). Trophy Store called me and sorted it out straight away. Then the Trophy arrived the very next day, delivered exactly as I requested - much sooner than I expected. A prompt, quality service with real people talk to if you need to. I'm very pleased with the result.

Richard, 26/10/2011

Excellent Service - exactly what I asked for and better then I expected!

The service I got from the company was very good. They sent exactly what i asked for and it was definately better than I expected. Will be using the company again and definately reccomending!.

Timothy James Consulting - London, 26/10/2011

very good value for money

excellent image....I still would like it in materials which do not smash when dropped as kids.

Alex, 26/10/2011

Efficient and prompt

This is the second time I have used Trophy Store and the service is excellent. The web site is easy to use and follow and I would have no hesitation in recommending them to anyone requiring their services.

Peter, 26/10/2011

service excellent, quality very good, carriage charges high

my experience was very good. my only complaint is that the carriage charges are disproprtionately high on lower value items - a third of my £20 budget was eaten up by the costs of postage. Communication was very good. The order arrived when they said it would and was very well boxed (probably too much as the product box wasa much smaller than the box it was shipped in - maybe there lies an opportunity to reduce carriage costs?)

david, 26/10/2011

Excellent service

Easy to order, a wide range to choose from. I was kept informed of when the delivery was due. My trophy turned up on the correct day, having been engraved accurately. I will definitely use them again.

jacqueline, 26/10/2011

Good value, brilliant service

I couldn't believe the range, it is very extensive. Once I had made my choice, I received excellent service and prompt dispatch. Thank you.

Belinda, 26/10/2011

excellent!!!!!!!!

i would definately recommend this company. speedy delivery, packaged well and really pleased with quality.

Andrea, 25/10/2011

trophy store is ace!

was very happy with trophy i ordered, engraving very good, was chuffed with the speed i recieved it, this is the third trophy i have orderded from trophy store, , and it wont be the last.

hazel, 25/10/2011

Would definitely use them again

excellent customer service around every aspect of the process. The communication with the team at Trophy Store was brilliant and they really made sure everything was as easy as possible. The simple fact that I knew to the hour what time my trophies were being delivered made a real difference and was greatly appreciated. My only request for change would be around making sure there is an option online to choose faster delivery instead of having to call - it would have been easier. Having said that, it was extremely easy to get through to the team when I did call and they made processing the order simple. Thanks!

Customer, 25/10/2011

Value for money & fast delivery

I will certainly be using the Trophy Store at the end of the season. Amazing how fast I received my order.

Tony, 25/10/2011

Easy to use site, friendly staff when you phone.

I was using the site to order some trophy's for my son, I'm not the best on computers, however, even I was able to see the wonderful selection. It was my lack of confidence that made me ring to make sure my order was correct. The man I spoke to was more than helpful, very friendly and the order arrived a few days later to my son's satifaction. Thank you to the team at the Trophy Store we will be using you again and I would most defiantly recommend you.

Rita, 25/10/2011

Badge of Honour for Trophy Store!

The staff were extremely helpful and honest. The badges arrived very quickly and are great quality. My daughter thinks I'm the best Mum in the world now!! Thank you.

Debbie, 25/10/2011

Brilliant trophy

Exactly what i was expecting

Kathryn, 25/10/2011

Fast turnaround, east to use website

The ease of which you can use the website was great. From choosing the trophy down to the arrangement of the engraving made each step hassle free. Turnaround and delivery was within 5 working days too..... Great service!!

John, 25/10/2011

Top drawer!

Great service, after a bad experience with a different company last year. Goods were dispatched very efficiently as promised, and highly delighted with the products that arrived. I will be using trophy store again next season!

james, 24/10/2011

Very Impressed

Received Trophy very quickly, and was extremely impressed with the quality of the finished product, and the price was reasonable too.

Maggie Taylor, 24/10/2011

Order arrived as described, to correct address, on time

The website not only had the item I wanted in stock (and I needed 65 of them) but it was delivered to my clients address with no fuss, much in advance of the predicted time. All appropriate paperwork arrived to my office address which will keep my accountant happy. Product was as described.

Sam Moore, 24/10/2011

speedy

Good quality plaque with good engraving, delivered promptly. Nice one

Jon, 24/10/2011

Thank you Trophy Store

Excellent relialble company - very helpful with telephone enquiries and trophy arrived not only on the day but the time also-following an e-mail to keep me informed - thank you.

Gill, 24/10/2011

An excellent company to deal with!

This was my first experience of Trophy Store and I found them to be very helpful and efficient in dealing with my enquiry and subsequent order. The trophy arrived within 2 days of the order being placed and was exactly what I was looking for. My football team were delighted with their trophy and we'll be back for more before the season ends.

George, 24/10/2011

GREAT!

The Trophies were amazing, even better than I expected.

Eric, 23/10/2011

PERFECT !!!

Well happy, no complaints at all from me.

Rob, 21/10/2011

exellent start to finish

this is the best service i have had for a long time.other companies should take a leaf out of your book.excellent

alan, 21/10/2011

Trophytastic

I ordered trophies for an awards event at work Excellent selection I was spoilt for choice. There was slight hitch (and I mean slight) with the order but the Trophy Store contacted me immediately and it was sorted straight away. Delivery as promised. Quality of trophies - excellent. I would not hesitate to recommend The Trophy Store and would definitely use them again.

Amanda Chilton, 21/10/2011

Good quality, accurate engraving and quick service!

I ordered a few darts trophies for a private party and I needed them within 10 working days. There is a 'within 7 working days' delivery statement, but I checked after the 5th working day to ensure all was ok with my order and that it would arrive in time. Good customer service response that I would get it fast tracked on the 7th working day - though this is the day I should have got it on anyway. In any event, the delivery company were ready to deliver it on the 8th working day (I just had to postpone it to the 9th so I was available). But generally a good customer service and only one day later than stated, and still in time for my party. I had all 14 trophies engraved and due to the number of characters (20 or less) this was free on every trpohy. This was excellent value and they all looked fantastic. The trophies were of a good quality and reasonable price (trophies never have been cheap!). The webiste seemed to suggest that you can change the centre disc on anything, which I requested for a couple of the cups I ordered, but this didn't happen, and actually you couldn't have done it on the trophies. I assume this is not always an option in reality and it would be useful to know which ones you can and can't change centre discs on. Overall though I was very pleased with the products and service.

Terence, 21/10/2011