Customer Testimonials
The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
41721 - 41760 of 42,230 Testimonials
Great Service Great Trophys very pleased with order
Very pleased with order and service
Deborah, 12/01/2012
Great everything
Very happy with all areas of this purchase. Easy to navigate website, quick purchase process. Amazing delivery, and sent fast as requested. Well packaged and nicely engraved.
All in all, very happy!!
Joy, 12/01/2012
Super service and quick as well
Great prices and service to match.
I shall be using again.
Stephen, 12/01/2012
Great speed
Exactly as expected. Thanks very much!
Andrew, 12/01/2012
Kept in the purchase/delivery"loop"
Happy with the overall service from Trophy Store and a constant supply of emails detailing transaction process was helpful.
My only concern was the delivery cost. I felt this was very high, it may be something you wish to look at as it would definitely give me reservations with any future orders.
I ordered 10 x Prefect badges and got charged £6.95 for delivery
Nicola, 12/01/2012
very good value for money
what i wanted at the right price delivered when they said it would be.
Justin, 11/01/2012
Excellent service and high quality product
My daughter raised money for charity by doing 500 punches and 500 kicks, so we decided to buy her a trophy for her efforts. When I looked on the Trophy Store website I found exactly the type of trophy I wanted at a fantastic price. Not only did I get a quality trophy at a great price, but they also engrave it for only £1 extra and delivery was very cheap too. I was also very impressed with the speed it was delivered (within 7 days of ordering). I will definetly be using this store again and I will recommend it to the many sports coaches I know.
Simon Young, 11/01/2012
Outstanding service, superb items!
I have been very impressed with both the quick service, the extremely helpful suggestions and especially the items ordered. They promised and delivered when they said they would.
I cannot recommend this company highly enough.
A1.
Damian, 09/01/2012
very satisfied! fast processing order!
Really happy with Trophy Store, answered my query quickly, processed my order quickly, and the recipient loved the trophy!
Amy, 06/01/2012
Fantastic Service !
Fantastic Service - Helped our company avoid a disaster by processing our order for 16 Crystal Awards in super fast time, needed for an Awards Dinner later that same week - Thankyou !
Dan Bradbury Ltd, 05/01/2012
Excellent products and service.
Have ordered a number of trophies with personalised engravings, and have been exceptionally pleased with the final product. The trophies look brilliant, the engravings are clear and accurate. Overall the products are great quality, and real value for money.
Aisha, 05/01/2012
Great
- very efficient, nice unusual trophies too
Sue, 04/01/2012
Great service. Great trophy. Thanks very much!
I was very impressed with the service that I received from the Trophy Store when ordering my trophy. They also delivered the trophy very fast.
Thanks
Sam, 03/01/2012
Good product
The product was good and this company has a wide range of choices. However, the delivery was unreliable but this was the fault of the courier.
Wing, 02/01/2012
fast
i ordered a trophy for my daughter and the packaging and delivery were excellent i would recomend them to anybody and if i needed them again i would not hesitate to use them
Gary, 30/12/2011
Very good service
Good price, good delivery times
Danny, 30/12/2011
Great service and great products
Called up on the phone as needed trophies for a tournament only one week away. Nothing was too much trouble and the trophies arrived two days later fully engraved. Really excellent service.
Gary, 30/12/2011
Feels like a family run firm
Excellent lady dealing with my order. She dealt with the courier who said they had dropped a card saying tried to deliver when clearly hadn't, she got them to deliver in time for Christmas. Will definitely use the company again.
KSC, 28/12/2011
Great Value
Great choice, fast service and delivery was superb. The trophies do not feel cheap and for the price I paid I was expecting cheap plastic. This was way better than I could have hope for.
Jon, 28/12/2011
Excellent just what we wanted
Just as illustrated, this turned out to be a very nice product and delivery was exactly as forcast.
Margaret, 28/12/2011
Fast and as advertised.
Would use again.
martin, 28/12/2011
fantastic
the trophy store was fantastic, i was very impressed with them, i left it last minute to order the medals i wanted and needed them by the wednesday 21 dec, i didnt order them until the thursday before, i wanted them asap and asked for express delivery, i placed my order online but it never gave me the option to select which kind of delivery i wanted so i rang customer services, they were very polite and very helpful, i explained that i wanted the medals on a express delivery, i was told there would be a charge of £10 and was happy to pay it, when the gentleman tried to take my payment he had a problem with his payment screen and couldn't do it, so because it was a problem at his end of things he put my order on express delivery as i requested and they took care of the fee, i will recommend any body ti use this company and i will be using it again when i need it,
louise, 28/12/2011
Execelent product and prompt delivery
Trophies just as described on website and delivered by time required
Mitchell, 28/12/2011
THEY DESERVE A TROPHY!
Ordered just a few days before Christmas but my order was delivered in 2 days. My delivery time was in a 1 hour time slot which saved wasting a whole day waiting in.
Great quality. Great selection. Great service.
Pauline, 27/12/2011
prompt quick service
trophy store supplies good quality products at a price to suit
Anne, 27/12/2011
All Good
Delivery was on time, and for the price paid I was impressed with the quality.
Graham, 26/12/2011
Quality product, superb service
10 / 10 to the trophy store. I rang them direct to see if they could help me at very short notice. The agent I spoke to explained the process clearly and arranged delivery to an alternative address. I was kept updated each step of the way via text. The items were delivered on time and were of much better quality than expected. Very pleased. Will use again and would recommend.
Cheryl, 26/12/2011
Good quality, but super low delivery.
The medals we received were lovely and good quality, but even without any engraving, it took almost 2 weeks to get 6 off the shelve medals to be delivered. To then pay £7 for next day delivery, is a waste of money and make no sense at all. If I knew it would take that long, I most likely would have selected a different supplier.
Annelize, 24/12/2011
Fast and reliable
Ordered three trophies and they arrived quickly as described and well wrapped.
Nicola, 23/12/2011
Postage Rate high & engraving mixed up
Given that Mail Postage rates are the same regarless of where you live in the UK, the higher postage rate for Highland & Islands is a disgrace - particularly given I live in a Mainland City - Inverness. I only agreed to process the order because I didn't have the time to look elsewhere. When the trophies arrived two of the engraved plates had to be switched to make good - slightly scratching the trophies in the process - again no time to do anything else. Won't be ordering from Trophy Store again.
Elizabeth, 23/12/2011
Great product - and service
Great product, no problem ordering and arrived on time - lovely - just waht I imagined it to be.
Jen, 23/12/2011
Excellent service.
Lovely trophy, speedy and reliable service.
Kate, 23/12/2011
Very good value for money. Arrived on time as ordered 100%. Nicely wrapped.
I have to say that the next time I need some trophies for our Pony Club I will come back to Trophy Store. The orders arrive on time in full. Each Trophy is well wrapped considering they are not expensive too. They are nicely engraved - exactly layed out as requested. Considering this is an on line service with no face to face contact. The instruction are followed out to a T and the service is great!
Jacqueline, 23/12/2011
Great service and good quality value for money product.
Ordering was easy. My items delivery were delivered quickly and good communication to update on when they would be delivered. All in all an excellent service and I would definately use again as well as recommend to others.
Sarah, 23/12/2011
Pleasure to deal with.
Excellent service, goods as described and well packaged.
Steven, 22/12/2011
excellent
nice trophies, no mistakes, delivered exactly in time. good site too.
Sandy Badger - London, 22/12/2011
Poor
Poor due to late delivery. I had given delivery deadline on the order.
Emma, 22/12/2011
Good, would use again.
I ordered two trophies with writing on a plaque underneath a cup which was the cheapest way to get what I wanted. I was pleased with the quality of what I ordered and would use Trophy Store again.
JENNY, 21/12/2011
reliable
very satisfied
Radhakrishnan, 21/12/2011
fantastic quality!
needed something to crown the christmas quiz champions and lo and behold the trophy store came to the rescue with a great replica trophy. great service great quality highly recommended!
Tina, 21/12/2011