Customer Testimonials

Great products, service let me down badly this time

I use Trophy store to purchase all my trophies for my schools project which runs throughout the year. The quality of the products is great and previously the delivery has been as well. For my last event I ordered 4 trophies and was very clear from the outset when I needed these by and had several emails confirming that delivery was ok. 3 trophies turned up on time. The most important and most expensive turned up late and missed the event, which was not only embarrassing for me as a company for the project, but immediately made the spend on a glass trophy a waste of money. Really really disappointed given how much I had emphasised on the importance of the delivery date.

Robert, 16/11/2011

value & great service

I needed some awards quickly, the products arrived very quickly and are grey value! I will purchase again!

Mark, 15/11/2011

Superb service

Thanks great service prompt accurate and great service

Martyn, 15/11/2011

Good value, Great Service

Great service from Trophy Store, trophies received within 7 days of ordering. Had great fun at the Tournament and players were pleased with their trophies.

Avril, 15/11/2011

Great value for money

Excellent trophies, extremely fast delivery, and I'm happy with what I got at the price I paid.

fatema, 15/11/2011

Excellent delivery - product quality not so good.

Received the order very promptly and was advised too, in a most timely fashion, exactly, within a couple of hours, when I could expect delivery - that was excellent. Alas the engraved plate slid off the trophy within 20 minutes of its arrival and so I have just had to spend the last 20 minutes or so trying to fix it with super glue - this was not so good.

DAI Fitzgerald-Lombard, 15/11/2011

very satisfied with fast efficient service

I told the order staff that I was in a rush for trophy and they immediately put it on fast track and it arrived two days before they had promised. Really impressed with service and quality of product Well done will recommend you to others

janine HORGAN, 15/11/2011

1st class service, 1st class product

Our trophies were delivered within 2 minutes of when they said..............you can't beat that sort of service. :-)

Phil, 15/11/2011

Great product & Prompt delivery

Trophy purchased was of good quality. Great website and all round great service.

Trevor Mills, 15/11/2011

A company that will bend over backwards for their customers!

We went to Trophy Store for our awards because the price looked good, however we got a lot more than we were expecting. The awards we originally enquired about couldn't be produced how we wanted. Sian and the team at Trophy Store pulled out all the stops to ensure our expectations were exceeded and delivered us awards better than we could have hoped for. The professionalism and customer services shown by Trophy Store will mean I go no where else now for our awards.

Chris, 15/11/2011

fantastic value for money

we were looking for man of the match trophies and were'nt disappointed ,brilliant value for money and brilliant service,would highly recommend.

STEPHEN, 15/11/2011

Very good service and arrived when it said it would

Lovely trophies much appreciated, have ordered more since

Donna, 13/11/2011

Good all round service

Although our original choice was out of stock, we were offered an equal alternative within hours of placing our order. This was dispatched and received well within the time frame suggested on the website. Great choice, very good service, highly recommend and would definitely order from them again. Engraving was spot on too.

Paul D. AFC Newbury Boys, 12/11/2011

1st class service

ordered 2 cups & 2 smaller trophies. Great value for money & quick delivery times. Will be using again next year.

Carole, 11/11/2011

Good Quality, Excellent Value for Money and Fast efficient service.

Great Website that had lots of choice, easy to navigate and would definitely use again.

Innovate Services Ltd, 11/11/2011

fab friendly service

I received great customer service from beginning to end, the person I spoke to helped me choose the right trophy, in my price range and I received it promptly. thanks

Susan, 10/11/2011

WHAT BRILL SERVICE!

I ordered a trophy on Thursday for my ladies choir fun skittles evening. It was delivered on Friday, complete with engraving. Thank-you for such prompt service.

Teresa, 10/11/2011

Great Service

Easy to order, arrived very quickly

Rob, 10/11/2011

Brilliant! Cannot recommend enough!

I used trophy store last year to order some trophy's for my cheerleading squad. I remember them being good so I ordered from them again this year and couldn't believed how fast and efficient the service was! I had constant updates on my order so know exactly where it was and how far along. It was engraved and dispatched the next day and i even got a notice to say the time it would be delivered! I cannot recommend enough and will definitely be using again next year!

Toni, 10/11/2011

good service

Good fast service. very kind and quick service. But the plaque fell off when presenting the trophy... which was a bit embarrassing... so 4 stars..

Paul, 10/11/2011

Winning Trophy

Can't be faulted on cost, delivery and quality. First rate service!

Jack, 09/11/2011

The service was excellent! Goods exactly as descibed and delivered promptly

I will definietly be shopping with Trophy Store again, the goods were delivered with exceptional speed, the quality of the products was ideal, and the price can not be beaten!

Mark, 09/11/2011

Fast reliable service.

Order was received exactly as requested and delivered earlier than expected.

Steve, 09/11/2011

Excellent Value for Money

I was very pleased with the trophy I purchased, and the children I award the man of the match were happy with the new one. Thanks

Derek, 09/11/2011

Great value for money

The trophy I ordered was better than I expected. Will definitely use them again.

Dermott, 09/11/2011

Golly gosh my trophys were posh!!

Just a quick one to say 'Trophy Store' gave awesome service, very quick delivery and trophys went down a storm at my tournament!! They will now provide trophys for all of the tounaments at the YMCA in Maidstone.

Matthew, 09/11/2011

Exactly as described

Excellent service, quick delivery, good price

Lee, 09/11/2011

Love them!!!

Quick & Fast order - The Cadets will love them - they dont look like there are cheap in anyway...

Gemma, 09/11/2011

champion

Excellent service and lovely products

Pauline, 09/11/2011

fantastic service

would highly recommend x

jane axford, 09/11/2011

Got it right first time with very fast delivery

Thanks for getting my order to me within 3 days of my placing it. No problems at all this year with it and it looks very good. I would definitley recommend you.

Jenny, 09/11/2011

A good honest and fast service

Entered website, chose trophy, ordered and paid for securely. Regularly updated on order and delivery progress, item arrived on time, securely packaged and in perfect condition and of quality manufacturing. This online store is a credit to online shopping. I will be using this online shop for all of my future related goods. Top class, thank you.

Joanna, 08/11/2011

Highly recommended

Great service, extremely helpful staff, would definitely use again.

PAUL, 08/11/2011

Trophy company delivers the goods

Trophy store is just what you want it to be. Good value coupled with efficient service The website is a dream to use. Pick your trophy choose the engraving and thats pretty much it There is something for everyone here. Whether a golfer buying his own keepsake (a growing trend in clubs today) or a sports organisation buying "cabinet trophies" Well worth the visit

Colin Keane - Northallerton, 08/11/2011

Great products and great service

The ordering process was very easy and the quality of the trophies received was good. The best bit is they keep you updated as to when your delievery will be, first by email then text message. They said delievery between 1110am and 1210 pm and trophies arrived 1145am.....brilliant. Other online store can learn from this service. The only negative point is the minimum order value for free postage is rather high at £100. My order was £370 so not a problem, but I have a re-order to do and its less than £100 :-(

Hitesh, 07/11/2011

absolutely fantastic!

Great service, delivered ahead of time & a fantastic product. I would highly recommend Trophy Store and their personalised service. A+ :)

Fatima, 04/11/2011

Fab trophy, speedy delivery

ordered a gardening trophy as part of a birthday pressie. Bargain price, when I asked my husband how much he thought it cost, he guessed £30!! Was really surprised when I told him what it really cost! And that including the engraving as well. Would return to this site again for sure

gabby, 04/11/2011

Really helpful and quick delivery

Really pleased with the engraved medals I ordered. I was worried that they would not arrive in time, but the staff were very helpful and polite and the items arrived promptly.

clare, 03/11/2011

Excellent trophies, high quality

Communication excellent. I was informed of the delivery time, when the delivery couldn't be made due to my school being closed, redelivery was very easy to do, only took a minute. Only criticism my name was not on the package which meant I had to search the school for a few days as it had gone to a different department.

MICHELLE, 03/11/2011

Excellent

Trophys were of much better quality than expected. Really happy. Cannot wait to see my 4 year old open it on xmas day especially as it has his name on and he is a huggggge footballer! Thanks very much. x

jessica, 02/11/2011