Customer Testimonials
The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
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Trophy Store
Helpful staff and very quick delivery...
tony, 14/08/2013
IMPRESSED FROM RAMSGATE
Very hassle free,superb quality trophy and delivered when promised , can't fault the service at all
Lester, 13/08/2013
First class service
Very prompt delivery of agood quality product. Very pleased with purchase.
LYNNE, 13/08/2013
Efficient service and a beautiful product
We ordered up the Eagle Trophy and are delighted with it. Trophy Store were very helpful and the service was faultless
Ann Turner, 13/08/2013
Delivery time excellent, communication excellent and product is exactly what I needed
Very good product and the communication, dispatch and service was top notch.
Aminur, 12/08/2013
What you see is what you get!
Delighted with my trophy for my classroom activities! Very good quality and great value!
Helen, 12/08/2013
Faultless
From the beginning to the end excellent. Service,one to one help and quality product delivered in no time at all. Good value for money also.
Melanie, 12/08/2013
First class service
Trophy is perfect and the service was super speedy. Will definitely be using them again.
Anna Spink, 12/08/2013
They deserve an award themselves!
Comprehensive catalogue, easy to use website and lots of communication so you know exactly what's happening with your order right up until the named driver delivers it promptly to you door. Excellent.
Nic H, 09/08/2013
EXCELLENT PEOPLE TO DEAL WITH.
My order was dealt with in a very professional manner including a phone call to discuss suitability of one of the items for our purpose.
FRANK GORMAN, 09/08/2013
Good quality trophies, efficient and reliable service
I have been ordering our golf trophies from this company for 3 or 4 years now. I find the website easy to use, and once order is placed arrive very well packaged and usually within one week of ordering. The quality is very good, well impressed. I would not dream of going elsewhere.
JEAN, 08/08/2013
very quick service, easy to place order, would recommend!
The service was excellent! I found it easy to place my order and although I wasn't able to pay online the person I spoke to over the phone who took my payment was very helpful. I was a little disappointed with the quality of one of the trophies I ordered. However I understand that you get what you pay for and the trophy wasn't expensive!Overall very pleased.
liza, 08/08/2013
A great product backed up by, more importantly, fantastic customer service
I ordered the trophies for my event and when I contacted the store, they ensured that the delivery was made to my schedule. They also communicated what they had arranged and delivered to it. Thanks a lot.
Andrew, 08/08/2013
FIrst class all around
Very impressed with the quality of the trophies, delivered within a couple of days. Excellent value too.
Jilly, 08/08/2013
More than O.K
The O.K trophy is brilliant, bought for my husband's 50th, just the ticket as it's unusual & personalised. Great service, fast, efficient & would definately use again in the future
Joyce Davenport, 08/08/2013
Trophy Store deserve their own Trophy
From the initial phone call to delivery of the trophy the service was excellent. Designs were emailed and approved, regular emails sent regarding despatch and possible arrival times and the parcel arrived exactly on target.A really brilliant service!
Paul, 08/08/2013
Fantastic service and great products
easy to access website and the communication was excellent. The trophies arrived well within time and the courier used was excellent. When opened they were of great quality and engraving was exactly as asked. even supplied a catologue for future purchases. Really enjoyable experience.
Mark Pearce, 08/08/2013
EXCELLENT SERVICE
very competitive prices and very quick service.
mr syed, 07/08/2013
Great service
Shopping without a hassle place order and was dealt with from start to finish with no problems.
George, 06/08/2013
Execellent service, goods and customer service
Was very pleased with the quality of items purchased and the value for money. The speed of service was second to none, can't fault it at all. Everyone who received the Oscars stated what good quality they were as well as everyone present at the occasion .Would highly recommend your company to all. Many thanks for all your help!
robert, 06/08/2013
Highly recommended, very fast service.
Was delighted with the speed in which I received the plaque. It's exactly what I wanted and very good value for money.
Jean, 06/08/2013
Excellent Service
Good quality product, easy to order and very fast service. They even rang me to check on a couple of details concerning the engraving, several updates on delivery which was on time.I would strongly recommend this company
Midac Batteries, 06/08/2013
Delivered on time exactly as described
The trophy ws exactly as dscribed and made my 11 yrs olds day
Paul, 06/08/2013
Excellent service and value for money!
Needed a reasonably priced replacement cup for school. Trophy store had lots of choice with good range of prices and styles. Delivery was excellent, text messages informed me exactly when to expect delivery. Fantastic service, would certainly use again.
Satisfied schooly, 06/08/2013
Excellent quality and fast delivery - thanks
Very impressed with quality, price and delivery - received many comments from people viewing the Trophy - young people were impressed (not easy!!!)Thanks
Gillian, 06/08/2013
Good quality and value
Happy with purchase and would order again
Neil, 06/08/2013
Great service, happy customer.
Only criticism I have is that when was viewing one of the items it was listed £2.99, but in the end was charged £3.99 for it.
Marta, 05/08/2013
What you order is what you get very onest company
I was very impressed with the proffesion way they delt with my order it was small but they still dealt with it fine. From ordering to delivery they kept me informed all the time till it was in my handsWell done
Adrian Scadding (Bridport Fc), 05/08/2013
fast delivery, great communication!
Made changes without any fuss and delivered quickly.
Nathan, 05/08/2013
good value for money and quality product
I found the website easy to use and the trophies turned up well within the delivery time specified. great value for money for a quality product.
mark, 05/08/2013
This process was so easy and the staff very helpful, prompt delivery and exactly what we expected.
This process was so easy and the staff very helpful, prompt delivery and exactly what we expected.
Natasha, 05/08/2013
Excellent, fast service
Fast and efficient. Item as described and good quality , engraving done accurately and to a high standard - all in all a very good experience and would use again and recommend.
S. Greenacre, 04/08/2013
Great Company Excellent Service
This Company does what it says on the tin I ordered 2 Products at differant times,because I didnt know what I was doing, but they realized what i had down & sent the two as one order which was what i wanted, & they were quick to deliver as well.
Tom Welch, 03/08/2013
Fantastic service
Brilliant choice, brilliant price, super fast service with full details of dispatch and delivery date -can't fault this company!
Julia, 03/08/2013
Nothing less than a perfect service
The choice of trophy style, size and cost was brilliant and the efficiency in which the ordering process through to delivery was carried out was exceptional. I cannot give enough praise to the service and the representation of the product in the images on the website was second to none. I will be using them again and will recommend them to anyone who asks.
Simon, 02/08/2013
Fantastic, easy to use service and excellent communications when needed.
Fantastic job on our trophies and the winners were very pleased with them, as we're the organisers! Brilliant service all round :-)
Leanne, 02/08/2013
excellent service
Had a Trophy ordered and delivered with no problem the sales team were excellent ,would not use another Company when you can get this great service they care about their customers highly recommendedThanks Trophy StoreP Dibella
PATRICK DIBELLA, 01/08/2013
Excellent service
Excellent, speedy service. Nothing was a problem, great customer service, thanks Rachel for correspondence. A++++ company.
Lorraine, 01/08/2013
Fast and excellent service
Super fast service and delivery, and great value :)
Karen, 01/08/2013
Better than expected. What was I worrying about??
I was very concerned that the engraving was not going to be laid out exactly as I wanted, so I requested a screen-shot prior to giving the go-ahead.Great work carried out to a very high standard.Many thanks
Adrian, 01/08/2013