Customer Testimonials
The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
41681 - 41720 of 43,084 Testimonials
Gold star for Trophy Store
Trophy store dealt with and turned round my order in the time I requested, despite there being a problem with both the original trophy I'd selected, plus the replacement trophy we agreed, which arrived with them damaged. Nevertheless they rushed a perfectly acceptable third alternative to me with no delay in turn-around time. It was also a slightly more expensive trophy than my original order, but they did not pass on the cost difference to me. Altogether their communication and customer care were excellent, and more importantly they delivered without delay and without excuses. Very happy to recommend them to others.
Juliet, 08/10/2012
Excellent service
Easy to order, good help & advice over the phone; very accommodating of requirements; delivered quickly, and trophy looks great. Thank you!
Laura, 08/10/2012
outstanding
it was so easy to order. and when they said it would be here on the 28th and needed someone to be in to sign for it , l couldn't do that when. l changed the date and it was so easy and when they sent an e-mail to let me know when l could go on line to track that was clever because it then told me the the time it would be delivered between and true to their word it came. and it was better then l thought, the club where very impressed . l say use use them you won't be disappointed.
audrey, 08/10/2012
Not disappointed with trophy or delivery
Trophy lived up to its on line picture & description. Despatch details were comprehensive and delivery by DPD was exactly when stated.
Barry, 07/10/2012
Pleasing and satisfying experience!!
The experience was very satisfying and pleasing. Well done guys
ADEGBOYE, 06/10/2012
fun and rewarding
quality trophy at very nice price
catrina, 06/10/2012
Order, confirmation and delivery within 5 days
User friendly website - love the mobile confirmation of despatch and delivery was before expected. Last minute order I needed for a prizegiving - received 2 days before needed. Thank you.
Deborah, 05/10/2012
Excellent Service
Was struggling to get something sorted. Emailed Trophy Store and everything was sorted out. Very helpful and items ordered turned up promptly. Would have no trouble ordering from them again and have laready reccomended them to friends.
Craig, 05/10/2012
Couldnt have been more helpfull!
I had a slight isue with ordering on-lin so rang for assistance. The order was place in less than 10 minutes, and a confirmation received by email while I was on the phone. The mdeals arrived in 5 workiing days and were just had been ordered. Would use again.
Karen, 05/10/2012
Good Quality silver Salver
Product went down very well with customer.Presentation box could be better quality.
Dee, 05/10/2012
I was so pleased with my trophy, it was a reasonable price and was delivered promptly.
I was so pleased with my trophy, it was a reasonable price and was delivered promptly.
Julie, 05/10/2012
Ping Pong trophies
The trophies arrived in time and as stated on the website. The quality and the engraving of the trophies was very good. Definately will recommend this company. Thank you!
Oksana, 04/10/2012
wwww.TrophyStore.co.uk. Great company for trophies!
Have ordered quite a few trophies, medals etc from Trophy Store - always been very helpful, good value, accommodating and on time.
Paul Bolton, MD Bolton Services Limited, 04/10/2012
I will most definitely place more orders with your company
Efficient service, reliable, competitive and most importantly professional.
Mario, 04/10/2012
Excellent Service
My order arrived well packaged exactly as I ordered. The overall price was very competitive and I would definitely use Trophy Store in the future
Stuart Masters, 04/10/2012
Fantastic Service - worthy of a Trophy
I cannot say how good this companies product and service is, I found what i wanted easily and quickly at a good price. The engraving is excellent. The updates on delivery were spot on and it arrived well within the time given. Thank you - I will be using this company from now on.
Colin, 04/10/2012
Great quality and service
I ordered a collection of tokens and a trophy for a birthday celebration. I didn't want to spend too much, and so did have the highest expectation of what I would receive. But I have to say the quality and service were outstanding.
Justin, 03/10/2012
Lovely trophy
Smart trophy and just what I was hoping for. Compact, looks quality and great engraving. Arrived promptly too. Only reason for 4 stars and not 5 is that the end of the screw wasn't cut off well enough and so the trophy rocked when put on a hard surface. Luckily a handy man cut it off so I didn't need to send it back. Apart from that it's great.
Belinda, 03/10/2012
The best trophy shop EVER!
Thank you SO MUCH for not only providing a real quality cup for our lollipop lady for her 35 years of service, but ensuring we had it on time, and beautifully engraved. An excellent service!
Sue, 03/10/2012
Great!!!
Awesome service and quick to deliver. Engraving was neat
Podz, 03/10/2012
Met all our requirements and pleased the prize winner more
The trophy was a worthy prize and met our requirements fully - perhaps the table tennis ball could have been made smaller but may have compromised the overall design - the TT ball appeared bigger than the TT bat!! From ordering to receiving was a smooth transition.
ANGELA, 03/10/2012
Great Price, Quality Product & Very Quick Delivery !
I was looking for a trophy for a friend who we have organised a Aston Martin driving experience for her Birthday, just a little token for her to remember the day. Due to the cost of the actual experience I did not want to spend too much and the 8 inch star trophy was an attractive price, I was pleasantly surprised at the quality & finish of the final product and the free engraving was a nice finishing touch , from order to delivery it took less than a week including the weekend, I would thoroughly recommend the Trophy Store and will definitely be using them again in the future should a situation arise where I need another trophy.
Lynda Moore, 03/10/2012
excellent service
the guys at Trophey Store where terrific. quick and prompt. I'm very happy with all they did for me. I would definitley recommend Trophey Store and will use them again in the future
Graham North, 03/10/2012
Service good. Trophy ok. Engraving shoddy.
The trophy itself was ok if a little small, but weight and quality was good. However, the glue holding the small piece of metal with the personalised engraving wasn't strong enough and was hanging off when it arrived. It hasn't affixed properly since, and now I need to invest in some superglue!
Guy, 03/10/2012
Lovely trophies delivered on time at a decent price
The awards were for a celebration evening with a Hollywood theme. The ordering process online was straightforward and the items were dispatched on time. I was really pleased with the quality given our limited budget. Everyone who won an award was really pleased.
TRACEY, 02/10/2012
Trophtastic
Fantatstic customer experience, very helpful on the phone and trophies delivered just in time for our golf trip. Quality of the engraving, first class. Would definitely recommend Trophy Store.
Dan Smith, 02/10/2012
Friendly, efficient and impressed my client!
Given the 5-7 days delivery this would be close for a meeting I had planned and so as not to be on the last minute I contacted the helpdesk to explain my position and they ensured the Silver Salver was with me ahead of the meeting. My client was impressed with the gift and I will be using Trophy Store again, a colleague has already placed an order for their client.
Paul Kay, 02/10/2012
A very professional organisation
From initial contact to delivery I was extremely satisfied. Staff who dealt with my order on the phone were extremely polite and efficient.I was impressed with the progress mails/texts concerning the actual delivery as this enabled me to plan my days effectively around the delivery times.
Peter Thornton, 02/10/2012
Fast and Brilliant!
Thank you for the super fast service, order was made last minute but you still delivered on time! The Plaques were also great quality. Thanks
Veera, 01/10/2012
Great little trophy - they love getting this at the end of a match!
Great little trophy - they love getting this at the end of a match! The engraving also looks good. Overall a great buy and good prompt service..
Judy, 30/09/2012
Good quality prompt service
The quality of the trophies were very good, the people receiving them were pleased. I will use the site again.
NICK, 30/09/2012
Very happy with the Trophy and the speedy delivery!
Very Speedy delivery and very pleased with my purchase. Would highly recommend!
Michelle, 28/09/2012
Quick, easy, great customer service and most of all excellently priced!
Extremely happy with my purchase, excellent price and the trophy looks amazing. I was advised brillantly and even though it was a late purchase with a tight deadline we still got the trophy in time :) thank you!
Sarah, 28/09/2012
Fantastic and friendly service
Great telephone service with a quick and efficient delivery. Top marks.
Margarita, 28/09/2012
They deserve a trophy
Easy ordering process, quick delivery, personal response to enquiry and regular updates on order status.
Laura, 28/09/2012
Brilliant service.
Ordered trophy for my 4 yr old's birthday party. Worried it hadn't arrived so called them and received first class service and they rushed it through so it arrived an hour before the party and she loved it when she won "best dancer"! Great service and great value for money. Definitely recommend them.
Vikki, 27/09/2012
Excellent Service
I was late in ordering the trophy and called trophy store to see if I could get it sooner. They very kindly rushed my order to make sure my son got his trophy in time for his party. Easy, quick and great customer service.
Mrs A., 27/09/2012
Quick, easy, cheap - thank you
Everything was great. Ordered online, easily found what I wanted (although would have like 'Head of Houses' rather than House Captain'.) and it was here within three days. No problems at all.
Anna, 27/09/2012
Superb personal service and great product!
I recently purchased a round glass "trophy" on which I needed engraving. The deadline did not leave room for any problems. I placed the order on the Thursday. On Friday a nice gentleman phoned to say that he had sent a "proof" of the engraving by email and if I could approve by first thing Monday he would try to ensure I had delivery by the required date. The order arrived on the day required. The quality of the "trophy" was excellent, the engraving fantastic and overall I was very impressed at the "extra mile" service. I have put the Trophy Store in my favourites and will use them again should the need arise. Well done.
Sarah, 27/09/2012
Excellent Trophies ans selction
All was superb with the service from Trophy Store from selection through ordering. The only issue was the deliverey service from DPD. This caused a major issue and after being told by Trophy Store that DPD would contact me to discuss the service thgey never did. Hence in giving only 3 stars.
Neil, 27/09/2012