Customer Testimonials

The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

41121 - 41160 of 42,634 Testimonials

The quality was amazing and the service second to none

From the start of the order process until the deliveryu of the goods, dealing with the people at Trohystore was a wonderful experience. Everything happended as it should and we were very impressed by the quality of the trophies we received.The engraving was spot on and when an item was out of stock they were so helpful in finding a substitute.Thank you for all you hard work and fantastic service.

Steven, 12/11/2012

Quality products, quality service.

The first time I have used Trophy Store and a fantastic experience it was. The ordering was simple, the goods were excellent, but most of all the customer service was second to none. I would not hesitate to use your services again. Thank you.

Peter McConnell, 12/11/2012

Great Customer service!

Great Customer service from Trophy Store and also I m very impressed the quality of the protects. I m very happy with their services and recommend to anyone.

Abdul Hassan, 11/11/2012

Great service and good quality products!

I ordered 6 of the mini star horse trophies for my daughters pony party favours, they were great value, arrived on time and look fab!!

Lisa, 09/11/2012

service and communication excellent both on phone and on line.

quality of product, service and delivery great.

rupert simonds-gooding, 09/11/2012

Fabulous speedy service and high quality goods

Trophy Store have an impressive collection of trophies, medals and ribbons to suit pretty much any occasion. I wanted some badminton medals for a club event, but I didn't want to break the bank. The medals were decently priced, and I was even able to get ribbons in the club colours of blue and white! They arrived very securely wrapped in the post soon after and I am so pleased with them! Can't wait to give them out! Thanks a bunch Trophy Store, I would definitely use you again!

Katie Garner - London, 09/11/2012

Helpful and efficient, would recommend.

I wanted a trophy from here and had a query about the number of words that would fit onto the plaque. I telephoned the store and spoke directly with a member of staff who was very helpful. I then ordered the item and awaited delivery. The item arrived as expected and was very well packaged. Updates by email about what time and day delivery would be, was excellent.I would have no hesitation ordering from this store again.

Frances, 09/11/2012

What great service all round!!

Ordered a cup for a special team weekend away only to realise was only five working days away not the seven required to have trophy guaranteed delivery. I contacted the Trophy Store by phone and was immediately reassured that the item would be sent out and would be with me by day no 5.....IT WAS! Great - a very pleasant phone call and a great service all round....would recommend to others to use this company without hesitation.Many thanks

Elaine, 08/11/2012

Excellent product and service

Great service providing exactly what I was after. Ordered some medals with quite a short timescale and they came through engraved and looking fantastic in time for the event.

Stewart, 08/11/2012

Great customer service and a quality product!

My experience with this company was extremely positive. The staff were incredibly friendly and positive, and always replied to my queries extremely quickly. I received the product I ordered sooner than expected and it is of a very high standard. My lin manager has already decided that we wil be continuing business with the Trophy Store for all future trophy needs.

Lauren, 08/11/2012

you are a diamond

After all the volutary work you have done for the darts team, I thought you should be recognised for it . So these are to say thank you from all the players.

Mr R Lawrence, 08/11/2012

Beautiful trophies, well priced.

I bought these 2 designs of trophies as awards for good behaviour to my Grandsons. The tall gold trophy with the stars around the base was excellent and looked the part of a first prize trophy. My one critisism is that the name plaque on both were stuck on crooked, but my Grandson is only 5 so it did not take away the joy of the award. I would have awarded 5 stars otherwise.The smaller silver cup trophy was solid and fabulous too and the name plaque was in the correct place. I would have awarded this trophy 5 stars by itself.The ordering was so simple and I was regularly updated in respect of delivery and they arrived in very good time.

Donna, 08/11/2012

Fab!

Fully satisfied with every element of the transaction. Thank you.

Ashley, 08/11/2012

Really good product at an affordable price

The quality of the product is really good and the price was fantasic. Very impressed.

Kristie, 08/11/2012

Great communication and fantastic product

I have had a great service from Trophy Store and they offer a brilliant service. The trophy I ordered came well packed and looks fantastic. Thank you!

Victoria, 07/11/2012

Give Trophy Store a trophy for their excellent customer service!

The Trophy Store were very easy to deal with and kept you informed from the time of placing the order to final delivery. The service was very good and the product was great.

Janine Day, 07/11/2012

Excellent products and great service

With a tight deadline, trophystore.co.uk helped in very way possible to make sure our needs were met.

David Andrewartha, 07/11/2012

Trophystore - simply the best

Excellent shopping experience - delivery was so water tight - they are the business for your home or business

Paul Duff, 06/11/2012

Expensive Post.

Very pleased with the product but the cost of P.& P. is far too expensive. Just a few bades does not require over £6 to send a flat, light, parcel.

CustomerR.J., 06/11/2012

Quick fast and easy

I ordered 3 trophy's and was really impressed with the way I could track my order from start to finish.Very high standard of product and friendly service.Thank you for your service and would 100% use you again.

james jeffrey, 06/11/2012

Excellent customer service

I ordered a trophy for my Husbands Birthday. I asked for the free engraving but when the trophy arrived, it was blank. So I called the Trophy Store and explained and they were excellent. They engraved a plaque and sent it to me a couple of days later. Excellent goods and customer service. Well worth dealing with these Guys.

DEBBIE, 05/11/2012

Excellent choice and service

They have an excellent service and good choice of awards. Quick and efficient and although not the cheapest, the quality of product is very good. This is the second time Ihave used them in the last couple of years and will do so again in the near future

John Mellowship, 05/11/2012

Excellent prompt service

Very impressed! Easy to use site, the trophies arrived quickly. good quality and clear engraving. Will certainly return.

Nick, 05/11/2012

Fast, easy and just perfect!!!

I'd never ordered trophies online before so I reservations about this but I was so impressed with the service, price and quality of the four trophies I ordered. They were for an annual American Car show held in Portsmouth and this was the first time we'd issued trophies. Needless to say they went down a treat! I would, without doubt recommend Trophy Store to anyone!

sarah, 05/11/2012

my trophy broke the first night!

bought the trophy as a one off man of the match trophy for my son's five a side team. It broke the first night we took it to hand ou to one of the lads (the arm broke off the figure) Super glue fixed it but I expected it to be more robust than that...

Tracy, 05/11/2012

Very good service

Good communication and fast delivery

Gill, 05/11/2012

speedy, accurate, and a quite superb attitude to customer service !!

speedy, accurate, and a quite superb attitude to customer service !!Under promised and over delivered !I "WILL" be back !

www.davidhyner.com, 03/11/2012

Fantastic

Excellent service my order arrived within the 7 days predicted. The trophy I chose was of good quality & have already recommended the trophy store to friends

ian, 02/11/2012

Superb from start to finish

Easy to order then step by step notification - was so so impressed at delivery day and time allocation and the fact the parcel was on time to the minute! Lovely quality value fir money products - very happy

Jean W, 02/11/2012

excellent, speedy and friendly service!

Thank you very much for your help. We needed a trophy and medals (all engraved) in the shortest of times and you delivered not only on time but to a really high quality. I truly appreciated your friendly and helpful approach. Thanks again!

Elizabeth, 02/11/2012

Excellent service and pleasure to deal with

I had a big order and asked trophy store to help, i had all my trophies on the day i asked for and the staff were very helpful. I hope they keep up the good work.

Alistair, 02/11/2012

Excellent product at a great price

The quality of the trophy I ordered was excellent and it was a great price. Delivery was great as well witha one hour window which meant I didn't have to sit in all day.The only thing that could have made it better was I also ordered 36 medals at 79p each, however, it cost £1.00 each for the engraving which made it more expensive than the medal, possibly a discount on the engraving for a bulk buy.

Thomas, 01/11/2012

Excellent service and speedy delivery

Excellent company to deal with, very professional service, quick delivery and everyone was exceptionally pleased with the trophy.Thank you.

Sue, 01/11/2012

Just what we wanted

The Trophies and medals came on time, Engraving was good and customer service was first rate.

Dave Knight, 31/10/2012

Outstanding Service!!!

From order to delivery the company went all out, i was constantly updated when delivery was expected which was very quick. Trophy was of excellant quality, only down side was thought delivery was a little expensive, would defo use company again, Thanks

Clare, 31/10/2012

An average service

Took a while for items to be delivered but I was informed of that when I ordered them and arrived when it said it would. items were well packaged and as described even if they were a little smaller than I thought they would be. Would use them again.

Dave g, 31/10/2012

Good value , excellent service and delivery details.

Easy ordering and payment, only thing I would have liked the medals to be individually wrapped, to save sliding about together in the envelope as it could cause scratching. Otherwise perfect.Already recommended to friends.

Sybil, 30/10/2012

Great

The service I received was excellent. It was delivered promptly and I was kept informed at all stages.

Mike, 30/10/2012

Nice and Easy

Only thing I would've wanted was the option of getting a VAT invoice. But everything else was very good.

Colin, 30/10/2012

Great company would recommend to anyone

I wanted a trophy for a hairdressing competition, chose one, ordered it and it came super quick and was great!!!! I had a couple of questions and emailed customer services (just that I hadn't received my confirmation email turned out it had gone to my junk box) and they replied so promptly and confirmed personally my order had been processed!!Thanks for the great service and product!

Trisha, 25/10/2012

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