Customer Testimonials
The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
37161 - 37200 of 37,786 Testimonials
Excellent service good value for money.
I recieved my order promptly and was kept informed of the state of my order by email until its arrival.
nick, 07/02/2012
Good product & excellent delivery service
The trophy was good quality and not made of light plastic as I had imagined it might be. Delivered quickly and efficiently, all engraving correct. Couldn't ask for more & would order from them again without hesitation.
Nicky, 07/02/2012
Superb customer service and speed of delivery.
Rang through an order and it was promptly emailed back with an invoice for the engraving to be emailed back. Delivery was extremely prompt. Would defintatly recommend this company.
Rachel, 07/02/2012
fast service
Our product was damaged when it arrived but there was no problem getting it replaced. The customer service team were very sorry and replaced the order with very little fuss.
Karen, 06/02/2012
Excellent
Communication re delivery excellent, quality great, good value
Susan, 05/02/2012
Excelent product, excelent service, forcing me to opening an account without my agreement was annoying and means I will not buy from them again.
Everything was fine - but the 'opend an account for me' with out my agreement or permision. Don't see why this was needed for a one off purchase - so won't buy from them again.
Michael, 05/02/2012
5 star service 5 star medals
an amazing 5 star service and the medals were absolutley brilliant.
MARCUS POWELL, 04/02/2012
The Trophy Store Deserves a Trophy
Great customer service (speak with Ashley if you can- he treats you like a VIP), very prompt turn-around, easy customization, stress-free and no-nonsense philosophy to trophies.
I'd recommend Trophy Store for all your needs.
-Greg Nance
Cambridge University Amateur Boxing Club
Greg Nance , 04/02/2012
lost of choice, good quality & fast delivery
Great service. Keep up the good work.
Laurence, 03/02/2012
Superb service, unfailingly helpful
I can't rate the service I received highly enough, the team went out of their way to deal with my last minute requests and make me look good to my team! The awards were great quality and so well received, thank you Trophy Store!
RACHELLE, 03/02/2012
Very Good Service.
I happened to see the store online and decided to use it. The trophy was for my 4 year old who will be having a party soon so he has not seen te trophy yet. I was very happy with the price and also the service.
I will be using them again
Thank you
Heidi, 02/02/2012
Good
we were happy with the end product and that it arrived on time was great.
we did have a lack on comunication from the supplier when it came to: sending new proofs, for confirming that the order was in process and that we would reach delivery, especially as we had mentioned our concerns over turn around time.
so all ok appart from having to chase to confirm details from proofing to delivery.
would use again.
silver river, 02/02/2012
Quick, efficient and accurate
My order was processed very quickly and I was pleased with the item.
I would recommend the Trophy Store to others.
Melanie, 02/02/2012
Great company
We were a very difficult customer and they did an excellent job.
Joe, 02/02/2012
Fast delivery and quality product
Fast delivery and quality product
Liam, 01/02/2012
Let down by delivery company
Trophy Store were fine, but the company they used to deliver (DPD) were truly woeful with poor information and a missed delivery that meant I didnt have the trophy for when I needed it. When I contactedTrophy store the next day they were very helpful and got the matter resolved. The product itself is great.
Mark, 01/02/2012
Professional and efficient service.
Excellent service. Quick, efficient and professional I will and already have recommended your service to others. Thank you
Susan, 01/02/2012
Top marks
Excellent value for money and amazing delivery service (speed, notification, taking note of delivery requests).
Lesley, 01/02/2012
Good range, good price, excellent service
Delivered everything I wanted. Perfect.
mark, 01/02/2012
outstanding value
the quality of the medals is excellent the trophies great will be back for more in the future
kevin, 01/02/2012
Superb Quality, purchsed a few times here now!
Superb Quality, purchsed a few times here now!
Lee, 01/02/2012
excellent, would definitely order here again.
very easy to order online, area to write what I wanted on the trophy and delivery on time with access to an hour time slot. Very impressed with quality of trophy, exactly how it looks.
Sara, 01/02/2012
Fab quick service
Fantastic service that was quick and efficient. The trophies and medals ordered were all of a very high quality too.
Thank you. The children at my school are delighted!
Duggie, 01/02/2012
very efficient and reliable
Ordering late on in the day, I was extremely suprised when it arrived 1st thing next morning.
Stewart, 01/02/2012
Good value, quality products and great service.
Overall a good service from Trophy Store. We had a few teething problems due to our initial contact leaving part way through sorting out the order. All problems were sorted out efficiently. The products are of a high quality and good value and were delivered quickly. I would use them again and I would recommend them to others.
Kate, 01/02/2012
Good experience
No problems with this site, and will definitely use again.
RightSaidFred, 01/02/2012
very good
a good service and a nice trophy
K Watson, 01/02/2012
No bad
Not bad, very good cost for trophys, but it took a few phone calls to get these trophys sorted due to a lady who answers the phone not passing on a message to the engraver etc. Some trophys were missing the names on the engraving, but we got through it for our awards ceremony. We will probably use Trophy Store again in the future.
Val, 01/02/2012
fantastic service
I was kept up to date with my order almost as soon as i clicked to buy it. Great quality trophy that i couldnt be more happy with. Will definatley be coming back to the trophy store to buy many more :)
Chris, 30/01/2012
Very Expensive postage for mediocre product
I bought a replacement Head boy badge for my son who broke his- the badge picture on the website was identical but a cheaper pin type arrived. Having paid an outrageous amount for slow(prob 2nd class) postage I couldn't be bothered to do anything about the purchase. I will bin the badge and get it from a decent store
raquel, 30/01/2012
Speedy delivery - shame trophies not bigger!
We were really happy to find these bowling trophies on the website. Just a shame that they were not bigger in size. Biggest was 16cm tall.
Excellent that you can pay for express delivery as we did need them within 2 days.
Nicki, 30/01/2012
A very efficient service
The product arrived exactly when I was informed it would,very good value for money product , well packed.
ROB, 30/01/2012
Excellent!
From order to delivery, an excellent service!
Barker Martial Arts Ltd., 30/01/2012
Quick delivery and quality trophies!!!
Trophies came well in time and are quality for the money paid. Engraving was done to perfection. This is the second year running we have used the Trophy Store.
Alan, 30/01/2012
Exactly what I had in mind.
Buying things online can sometimes end in disappointment. The description reads well, but when you get the item it's not quite what you hoped for. That was not the case here. What I received from Trophy Store was better than expected and exactly what I had in mind. It was very reasonably priced, of good quality, well packaged and delivered in a reasonably short time. I will recommend the store to others.
Richard, 30/01/2012
brilliant rapid service and easy to order
Top service with good selection of products and free engraving making this a very impressive service.goods came just two days after ordering.Beats the high street !!
BARRY H, 29/01/2012
Excellent service, great trophy, prompt delivery, will use again and thoroughly recommend
Excellent service, great trophy, prompt delivery, will use again and thoroughly recommend
Warren, 29/01/2012
Very qucik and efficient service
The Trophies, where resonabily priced, very quick effecient service. I ordred over the phone last minute for an event, the girl was very helpful in taking my order.
Joanna, 28/01/2012
Great selection, great prices!
Great selection of badges, trophies etc-perfect for a classroom. Lots of variety and styles, I hadn't seen such a selection at such reasonable prices before. Very impressed with the quality of goods purchased, the dispatch, delivery and the added bonus of free engraving.
Alison, 27/01/2012
Excellent
Absolutely brilliant...It was last minute but Trophy Store did all possible to ensure the trophies were delivered before the award ceremony...many thanks for a great job well done
Dapo, 27/01/2012