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Customer Testimonials

The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

37241 - 37280 of 37,648 Testimonials

Very Good Service

Very friendy service

Hemal, 06/12/2011

Excellant service

The trophys are stunning only had one problem but my fault really on the order i spelt the name correctly but when they sent me an image to rewiew i didnt notice the spelling error

Victoria, 06/12/2011

Service should win an award

I have placed many orders with trophy store and all have been relly quick and easy to place. They are dispatched really quickly and the courier service is great for planning the delivery. My only down side is that i order a lot of 10 pin bowling trophys and i seem to have purchased them all! New designs please.

Chris, 05/12/2011

Absolutely brilliant!

We placed our order on Saturday afternoon, received a confirmation email straight away and then an email to say when our trophies, which are really good quality and value for money, would be delivered with an option to change the date and time if required. We then received another email to say what time the delivery would be! Our trophies were delivered by 12 noon on the Tuesday accompanied by another email telling us exactly what time the trophies arrived and who signed for them! Will definitely be using Trophystore again and would recommend them to anyone.

Debbie Candler - Thornhill & Friends Majorettes, 05/12/2011

My experience with Trophy store was excellent.

Trophy store provided the goods. The goods were exactly as described and arrived in pristine condition. The personalised engravngs were also exactly as I requested. I would strongly recommend them.

Ian, 05/12/2011

Great Service quality product

Very good communication throughout the transaction would cetainly use again

Adam, 04/12/2011

Very helpful and efficient!

Everything as ordered and looked great, thanks!

Joanna, 02/12/2011

Excellent service and value for money.

This is the first time I have bought anything from The Trophy Store and it was an all round good experience. The website was easy to navigate and order from and the member of staff I spoke to regarding my required delivery date was very polite and helpful. The trophy was delivered extremely quickly even though I had ordered an engraving on it and was very good quality for the money. I will definitely use this company again.

Mrs Claire, 02/12/2011

Very good and quick service

good company and easy to veiw, very quick service will probably use them again

Amy, 02/12/2011

Highly recommended

great trophy, packed well, and delivered quickly. when i missed the initial delivery, the assistance i got to reschedule the carrier was great. thanks.

Ian, 01/12/2011

An excellent all round firm !

The quality of the products is extremely good and the prices are incredibly reasonable. Delivery charges are a little bit high

Lee, 01/12/2011

ABSOLUTEY EXCELLENT

Had a very small order of 2 Trophies. The service on the phone was brilliant - couldnt ask for more. The tracking service that was provided - again excellent. Knew to the hour on the day of delivery when they were coming - and to add to that the speed in which the order was processed and delivered was top class. Would highly recommend these guys to anyone. No matter how small the order we were still treated as a Top Ranked Customer. Thanks very much - the boys loved them.

PAUL, 01/12/2011

A good shopping experience

My first contact by phone was with a very helpful and pleasant lady who took the time to make sure that my order was exactly what I needed and the engraving on my trophies was just what I wanted. I then received an Email to confirm my order and to show me a drawing of the size and style of engraving that I had asked for. This is a very good idea because it shows exactly what you will receive. I then received my trophies by the time I had requested. All in all, a very agreeable purchase.

Linda, 01/12/2011

nice item and fast reply and delivery thanx

very simple online instructions and they delivered in no time at all , i was very pleased with the trophy store thank you

martin, 01/12/2011

very efficient

the website is user friendly and works i was given notification of the delivery date and time and this was met the products were ordered as samples and are good quality and value for money

Catherine, 30/11/2011

Unbeatable choice and service!

Wide choice, good product and excellent service. Looked for a prize trophy for a family series of Come Dine with Me and found the perfect solution here - good website and efficient service - wont think twice about using this company again.

Carol, 30/11/2011

Absolutely fine

Quick service, liked the fact that I was told by email when it was arriving, like the choice of sizes and quality in many designs. We only needed amodest silver looking cup - a Trophystore one fitted the bill. Have used Trophystore before, and will certainly do so again.

Stephanie, 30/11/2011

Great products, helpful staff and speedy delivery!

Excellent company to work with and always deliver. Thank you so much for our show trophies and looking after us (again) with such speedy, accurate delivery.

Stratford's Got Talent, 30/11/2011

Excellent service

Excellent service and product with quick delivery

D.B London, 30/11/2011

Great trophy

Great trophy but post cost me twice as much in postage :-/

Customer, 30/11/2011

Fantastic

Excellent service

Snow Herons Martial Arts, 30/11/2011

Outstandin customer service with quick delivery and great products

I have ordered from trophy store for the last 3 years and I have never been disappointed. This year we presented to 3 kids teams in front of 200 parents and all of the parents commented on how good the trophies were. Will be back next year again.

Alan McDonald, 30/11/2011

Excellent for service, quality and price

Very impressed with the quality of the item, the speed which we received it and also the cost. Will definitely use again

Rita, 29/11/2011

Great communication on order status, great all round.

Trophy Store was great, good pricing, delivered the fragile product in suitable packing, on time with e-mails on the status at each stage. Just as it should be (but all too often isn't).

Nicholas, 28/11/2011

excellent service

A great selection to start off with! Was reasonably priced and very fast turnover time. Really happy, thanks!

Jennifer, 28/11/2011

Great company to do business with!

Product quality is really good. Great delivery times. Would use again.

Alison, 28/11/2011

Excellent service, great communication

very pleased with products. Communication from start to finish was excellent. Got our goods well within timeframe.

Natalie, 28/11/2011

great store

easy to use website, good choice of trophies. Easy to order items and quick delivery. Parcels well packed and even got an email and text to say when the item would be delivered. Great value for money and to have items engraved was a bonus. Already given colleages and the business this web address.

CAROLINE, 27/11/2011

Absolutely everything I needed in just one simple click

Ordered trophy for daughter's team. It arrived in excellent condition, packaged well and the same week as I ordered it. I was notified by e-mail saying that someone needed to be on the day it would be delivered and I was further notified by text to say it would arrive between 12 and 1pm, so I knew to be in. Although I would have been happy with them leaving it on the doorstep as it was relatively cheap.

susan, 25/11/2011

good product. pormised delivery that wasnt kept

i was promised delivery by friday, this didn't happen. shame because the product was good quality

Tom, 25/11/2011

Service was supreme in every respect

I just wanted to write to you to say how impressed I've been with every aspect of my experience buying from you. I ordered a trophy on Thursday afternoon, was advised it would be delivered "between 10.06 and 11.06 this morning and at 10.07am it arrived!! Add to that, that the trophy itself is superb quality and I am very chuffed indeed. I buy many things over 't'internet' and sadly many of the delivery experiences are far far inferior to this. Well done - and thanks

John, 25/11/2011

great service, excellent product

We ordered two trophies with engraving for our mince pie competition at our school fair. The trophies arrived soon after. Was pleased with the quality of the product. Would definitely recommend this supplier and buy from them again.

Andrea, 25/11/2011

very efficient

Excellent website, very efficient and user friendly. Prompt delivery - thank you.

Jenny, 24/11/2011

Fast, Fabulous Service

Ordered a player of the week trophy to replace one my child broke. Ordered Tuesday delivered Friday - Excellent service. Received text messages updating me about delivery even gave me an hour window in which delivery would take place and then informed that goods had been signed for. Some of the larger companies cannot offer this kind of service (which let's be honest is what we need in today's busy lives). I am really impressed and would definately use this company again. Thanks

Mary, 24/11/2011

value for money

fast delivery , excellent communications and good quality trophies at affordable prices

andrea, 23/11/2011

Easy to use website

easy to use site and order came quicker than told Very well packed and great value for money Will use again. A very happy son thankyou.

Debbie, 23/11/2011

Excellent and speedy service

The trophies are good value and the service for customising them is first rate. Delivery is swift and reliable.

Emma, 23/11/2011

Exceptional service - Great Quality - Affordable - Excellent Service

I ordered half a dozen trophies for members of a project team I was working with. I was really pleased with the price and quality of the trophies. Many thanks.

Brad, 23/11/2011

Very efficient with good communication throughout.

Website easy to use and speed of service also good.Would use again

Susan, 23/11/2011

Excellent service and products, would have no hesitation in using again :)

I ordered a golfing trophy for a friend which arrived very promptly but unfortunately was damaged, after contacting customer services and submitting proof a replacement was issued in perfect condition in time for the presentation. I would have no hesitation in recommending this company for both the products and the service, delivery was also excellent by DPD with notifications of the hour that it was being delivered within so I could arrange my day around this very convenient time

Sue, 23/11/2011

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