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Testimonials

Customer Testimonials

The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

37641 - 37680 of 37,798 Testimonials

Good quality and affordable

Overall i'm very pleased with the products i recieved. My only concern was i wasn't informed that the delivery date would be quite so long after i bought the trophies. Was impressed with the quality of my purchase though. Will be using again very soon.

B. Marshall, 29/09/2011

Great service, great products and always on time

I have now used Trophy Store twice to supply trophies for high profile sailing events. As always these details are always left to the last minuite. However both times the required products have been in stock and have been turned round and delivered as promised. Unlike some products that look good quality on the internet but turn out to be very cheap low quality articles. The products from Trophy Store have been high quality and very well packaged. I will defiantly be using Trophy Store in the future

Lee Harrison (UK Tornado Association Chairman), 29/09/2011

Excellent

Trophy Store provided excellent service. I woud happily recommend them to a friend.

Helen, 29/09/2011

Great service

Good product, delivered as they said it would be fully updated as order progressed.

Stephen, 28/09/2011

Brilliant

Reasonable price and great quality and service

lisa, 28/09/2011

Excellent Service

Good value and promptly delivered!

Mark, 28/09/2011

fantastic would recomend to everyone

trophy store were very helpfull in helping me get what i want they were really professional in making sure i was totally happy with the proff befor i agreed to the them making the final product. once i said i was happy they made the final product and i recived by courior the next day i was kept well informed of how my order was going and when it was going to be delivered. the otem was amazing was very happy with the final product and would use them again and recomemnd them to everyone.

Nicola, 28/09/2011

Very friendly and efficient service.

Thank you for your help. Much appreciated as you managed to turn my problem round so quickly!

Pari, 28/09/2011

Nice products (needed a clean) but engraving got mixed up although got sorted quickly

We ordered 2 different trophies as employee awards with 2 different engravings but when they were received the engravings had been put on the wrong trophies. However, Trophystore sent new trophies with the correct engravings within a couple of days so we were still able to present the awards on time. The trophies' glass needed a bit of a clean. Overall the trophies were nice products.

Sarah, 28/09/2011

Fantastic Speedy Service

This is the second time I have placed an order, and once again the service was brilliant and the goods arrived very quickly and very well packaged. Trophies were delivered as advertised and I will continue to use this company in the future - Highly recommended.

Sam @ BS3, 28/09/2011

Great products, great price and fast delivery

I was really pleased with the trophy and medals that we ordered. The trophy was very good quality, and the medals were great too. I was worried that they wouldn't be delivered in time due to the engraving on the trophy, but they were delivered with two days to spare! Would recommend highly and will be using again.

Anne, 27/09/2011

they did what they said they would do and when they said they would do it!!

great company to work with, easy web site and I would use them again for sure! neil hall

Neil, 27/09/2011

The service and overall experience was outstanding

The web site was simple and easy to use. Ordering exactly what I required was a breeze. Constant updates with my orders were a pleasure to receive. Choice of delivery dates was amazing. The trophies are wonderful and are going to be a joy to all those who receive them. Thank you x

CLAIRE, 27/09/2011

For a small order I thought the service was exceptional

While I appreciate that all customers are important I was most pleased to realise thst your service and support is exceptional regardless of size of order. I only spent £25 and felt as if I was your most important customer. A lesson for us all to learn in terms of customer service , support and effectiveness

Ben, 27/09/2011

Fantastic and so simple to order :)

I ordered some trophies for our junior football team and also our soccer school to encourage them and to promote good behaviour and sportsmanship. After trawling through a few internet sites I came across the Trophy Store and never looked back. The selection was great, ,the ordering system so simple and the prices very competitive. I received our completed order within a couple of weeks and they look superb! The children are very proud when they receive the trophy and the parents have also commented on how smart they are. Thank you.

Suzannah, 26/09/2011

your a frist

thank you very pleased

dennis, 26/09/2011

I AM VERY SATSFIED

I WILL BE A GOOD BAYER THE ONLY THING DELIVERY IS TAKES TIME

Alem, 26/09/2011

Quick, efficient service!

Difficult to fault their service - easy to order on line, quality of the trophies good & they deliver when they say they will! You are kept up to date with how your order is doing.

Philip AVCC, 26/09/2011

A simple to use site that delivers on its promise

Choosing trophies couldn't be easier with the broad range offered and the ability to have the engraving dealt with as well, makes this a must for any sporting event organiser. I was kept informed at all stages and the goods were delivered when I was told they would be. Excellent trophies, excellent service and excellent value.

Mark, 26/09/2011

brill

very efficient very good value for money

Ben, 26/09/2011

Bang on time

recieved well in front of the anticipated timing, virtually next day service have used trophy store last year and that gained a repeat order in september , good value no quibble easy to order easy to add text for engraving a few clicks and its done all round for a small order of 4 cheap trophies ...Brilliant ,

peter, 26/09/2011

Understood our requirements, great communication, prompt delivery in time for our event

Great trophy, perfect for our event, prompt reliable service

Louise, 26/09/2011

Late delivery

hi there, trophy is fine but you advised delivery would be 19.09. my husband stayed in all day and it was not delilvered unitl 20.09. So essentially a waste of a day off sorry but merchandise fine, service not so good.

karen, 26/09/2011

Great service

The trophy was just what I was looking for. The engraving was styled to suit the award, not just in the same font as others have provided but larger and smaller fonts used to emphasise the value. Thanks

Derek, 25/09/2011

Excellent service and Trophies were spot on. Thank you

The Trophies are for my 40th birthday, they will make a wonderful prize for the best dressed and best masked. They look good and the engraving is of excellent quality. Thany you

Michelle, 25/09/2011

Fantastic!

I was incredibly impressed with the service from Trophy Store. My order was well packaged and quick to arrive, after I was well informed of its delivery time by email and text. In terms of the trophies I ordered, the quality was excellent. They are heavy and hard wearing. The engraving is perfect and they certainly had the wow factor for the children in my class. I would definately recommend Trophy Store :)

Jo, 25/09/2011

great trophy great service

I have recently purchased a trophy from trophy store, i was kept informed about my order , and delivery. When it arrived it was great and engraved for free!! Would highly recommend buying from trophy store.

ALISON, 24/09/2011

Honest, efficient, convenient

Product as advertised. Delivery efficient and helpful with clear timing and communication

Jacqueline, 24/09/2011

Excellent service & good quality

Our team wanted an award for 'Player of the match' Firstly it needed to be solid and durable. Secondly it needed to be relatively inexpensive. Thirdly we needed a quick delivery On all counts TrophyStore scored full marks. We would certainly use them again in the future and would not hesitate to recommend them.

Ray, 23/09/2011

great service - fab quality for bargain prizes.

I really liked my order when it arrived. The confirmation email stated that the order will be send out after 7 working days. It took nearly 3 weeks which is no problem, but the email is misleading if someone needs their order urgently. Apart from that, all was great. Thank you, My work collegues will love their prizes!

Katja, 23/09/2011

Great Website

Order was handled in a very professional manner. I could check the status of the delivery from the time it left the depot. I was emailed and sent a text that the delivery will arrive within a certain 60 minute slot. It duly did. Above all the product was better then I thought it would look like.

Naveed, 23/09/2011

Excellent

The customer service from Sian was first class - nothing toomuch trouble.

Kate, 23/09/2011

Great quality trophy and excellent customer service

Delivery was promised within 7 days so when it didn't arrive on the 7th day I was worried as I needed the trophy. I rang up and try said there was a quality issue with the first one and a new one was being sent for delivery the next day. The trophy was really good when it arrived and I would use the trophy store again in the future!

Jonathan, 23/09/2011

Excellent products, service and communication.

Easy to use, excellent products and prices. Good communication and super quick no fuss delivery.

charlotte, 23/09/2011

Trophies are fine but engraving was 'cheap' looking.

I ordered 2 trophies for Ledbury Under 10's RFC; Prompt delivery and good quality trophies but spoilt by the cheap engraving plate and engraving. One of the plates was even a bit wonky.

Mark Hughes, 23/09/2011

Excellent

Very quick service, very good quality at a very good price.

Jo, 23/09/2011

Great service and products

I had a little trouble with my online order so I phone up and spoke to a really helpful person who sorted everything out for me. The trophy arrived on time and looked great. I will definitely use the trophy store again.

suzanne, 23/09/2011

Fantastic service, friendly helpful staff, and quick delivery

I was really pleased with the service you offer. I'd left ordering the trophies until the last minute - just two days to spare - and didn't expect it to be possible. However the woman I spoke to was happy to help and sorted my order so it arrived on time. The trophies were great and the children who received them loved them. So thank you very much. I'll definitely be using you again!

Helen, 23/09/2011

Great product and service !!

good quality really pleased !!

Dan, 22/09/2011

very good service would use again

got a man of the match trophy kids love it, excellent service all round.

colin, 22/09/2011

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