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Testimonials

Customer Testimonials

The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

37601 - 37640 of 37,740 Testimonials

A simple to use site that delivers on its promise

Choosing trophies couldn't be easier with the broad range offered and the ability to have the engraving dealt with as well, makes this a must for any sporting event organiser. I was kept informed at all stages and the goods were delivered when I was told they would be. Excellent trophies, excellent service and excellent value.

Mark, 26/09/2011

brill

very efficient very good value for money

Ben, 26/09/2011

Bang on time

recieved well in front of the anticipated timing, virtually next day service have used trophy store last year and that gained a repeat order in september , good value no quibble easy to order easy to add text for engraving a few clicks and its done all round for a small order of 4 cheap trophies ...Brilliant ,

peter, 26/09/2011

Understood our requirements, great communication, prompt delivery in time for our event

Great trophy, perfect for our event, prompt reliable service

Louise, 26/09/2011

Late delivery

hi there, trophy is fine but you advised delivery would be 19.09. my husband stayed in all day and it was not delilvered unitl 20.09. So essentially a waste of a day off sorry but merchandise fine, service not so good.

karen, 26/09/2011

Great service

The trophy was just what I was looking for. The engraving was styled to suit the award, not just in the same font as others have provided but larger and smaller fonts used to emphasise the value. Thanks

Derek, 25/09/2011

Excellent service and Trophies were spot on. Thank you

The Trophies are for my 40th birthday, they will make a wonderful prize for the best dressed and best masked. They look good and the engraving is of excellent quality. Thany you

Michelle, 25/09/2011

Fantastic!

I was incredibly impressed with the service from Trophy Store. My order was well packaged and quick to arrive, after I was well informed of its delivery time by email and text. In terms of the trophies I ordered, the quality was excellent. They are heavy and hard wearing. The engraving is perfect and they certainly had the wow factor for the children in my class. I would definately recommend Trophy Store :)

Jo, 25/09/2011

great trophy great service

I have recently purchased a trophy from trophy store, i was kept informed about my order , and delivery. When it arrived it was great and engraved for free!! Would highly recommend buying from trophy store.

ALISON, 24/09/2011

Honest, efficient, convenient

Product as advertised. Delivery efficient and helpful with clear timing and communication

Jacqueline, 24/09/2011

Excellent service & good quality

Our team wanted an award for 'Player of the match' Firstly it needed to be solid and durable. Secondly it needed to be relatively inexpensive. Thirdly we needed a quick delivery On all counts TrophyStore scored full marks. We would certainly use them again in the future and would not hesitate to recommend them.

Ray, 23/09/2011

great service - fab quality for bargain prizes.

I really liked my order when it arrived. The confirmation email stated that the order will be send out after 7 working days. It took nearly 3 weeks which is no problem, but the email is misleading if someone needs their order urgently. Apart from that, all was great. Thank you, My work collegues will love their prizes!

Katja, 23/09/2011

Great Website

Order was handled in a very professional manner. I could check the status of the delivery from the time it left the depot. I was emailed and sent a text that the delivery will arrive within a certain 60 minute slot. It duly did. Above all the product was better then I thought it would look like.

Naveed, 23/09/2011

Excellent

The customer service from Sian was first class - nothing toomuch trouble.

Kate, 23/09/2011

Great quality trophy and excellent customer service

Delivery was promised within 7 days so when it didn't arrive on the 7th day I was worried as I needed the trophy. I rang up and try said there was a quality issue with the first one and a new one was being sent for delivery the next day. The trophy was really good when it arrived and I would use the trophy store again in the future!

Jonathan, 23/09/2011

Excellent products, service and communication.

Easy to use, excellent products and prices. Good communication and super quick no fuss delivery.

charlotte, 23/09/2011

Trophies are fine but engraving was 'cheap' looking.

I ordered 2 trophies for Ledbury Under 10's RFC; Prompt delivery and good quality trophies but spoilt by the cheap engraving plate and engraving. One of the plates was even a bit wonky.

Mark Hughes, 23/09/2011

Excellent

Very quick service, very good quality at a very good price.

Jo, 23/09/2011

Great service and products

I had a little trouble with my online order so I phone up and spoke to a really helpful person who sorted everything out for me. The trophy arrived on time and looked great. I will definitely use the trophy store again.

suzanne, 23/09/2011

Fantastic service, friendly helpful staff, and quick delivery

I was really pleased with the service you offer. I'd left ordering the trophies until the last minute - just two days to spare - and didn't expect it to be possible. However the woman I spoke to was happy to help and sorted my order so it arrived on time. The trophies were great and the children who received them loved them. So thank you very much. I'll definitely be using you again!

Helen, 23/09/2011

Great product and service !!

good quality really pleased !!

Dan, 22/09/2011

very good service would use again

got a man of the match trophy kids love it, excellent service all round.

colin, 22/09/2011

Fast service and texts for delivery brilliant

Trophy store offer good products at reasonable prices, the service is fast and you get helpful emails and texts giving you an update of your order status Brilliant

Graeme, 22/09/2011

Prompt delivery but damaged goods

I recieved my football trophy quickly, however on arrival it was broken. Unfortunately, despite 2 e-mails to Trophy Store, a replacement has not been offered so I feel unable to recommend them.

Ruth, 22/09/2011

No Regrets!

Having chosen my trophies online I had a few queries before submitting my order and Trophy Store were excellent and suggested several cost savings due to the amount of trophies being ordered. Once submitted the date was given for delivery, however one of the trophies didn't pass quality control so did I mind it being delayed by one day? Mind! Absolutely not - knowing my trophies were being quality controlled and wouldn't be sent until they'd passed gave me the 'phew' factor and true to their word the said items were delivered on time. Being the person I am, I still had several queries, and being the patient and customer service driven company they are, dealt with everything I requested and more. Thanks Trophy Store - already passed your name onto several colleagues to make their enquiries too and could be back for more next year......

Glynis, 22/09/2011

Fantastic Service / Quality / Value

A Fast and efficient service, Quality products and fantastic value.

Richard, 22/09/2011

Excellent Service, pulled the stops out when I needed urgent delivery

I have used Trophy Store on a number of occasions and found they provide excellent service. Keep you up to date on where your order is, deliver before your deadlines and really pulled out the stops for me when I needed an urgent order delivered quickly.

Alison - Macclsefield & District Riding Club, 22/09/2011

Excellent customer service

My firm needed a trophy for a golfing tournament urgently and the customer service team at Trophy Store were brilliant. I would definitely use them again. Job well done.

Tony, 22/09/2011

EXCELLENT SERVICE AND PRODUCT

They advised me of a shot delivery delay and then sent the item exactly as advised. High quality trophy at a very reasonable price. Good company to deal with

DAVID, 21/09/2011

Very helpful on the phone

Very helpful and able to deal with my request easily and adeptly.

T + J, 21/09/2011

Excellent

easy ordering on line Excellent communication especially redelivery Very happy with prouduct

Howard Jackson, 21/09/2011

The Trophy was 1st in its Class

The Trophy was very good & i recived it in good time ,but the cost of p&p was well over the top, & the box it came in was 3 times the size of the trophy.

Ronald King, 21/09/2011

Amazing Service

I ordered my trophies from trophy store and needed them within 5 days. The service was very good, the trophies arrived within 5 days as promised. This was the second time I used trophy store and will continue to use them in the future. Everytime i have rang them for help, the staff have been very helpful and also returned calls when promised. I would recommend trophy store to everyone.

Shameer, 21/09/2011

great!!!!!!!

it was prefect for what we wanted, just wish that we could have got a bigger

hayley, 21/09/2011

Gold Standard

I wanted a very cheap trophy that nevetheless looked good to present to a club winning a light-hearted comeptition. I Googled 'Cheap Sports Trophies' and discovered the Trophy Store. There I found a wide range of trophies on offer at very reasonable prices. I ordered and got exactly what I wanted, at the price I wanted and even had it engraved as I wanted. My request for a delayed despatch was observed. The delivery itself was impressive: I was told in advance not only what day it would be delivered but what hour it would arrive, so there was no need to wait in all day. I am totally satisifed and I award the Trophy Store the top score!

John, 20/09/2011

Excellent!

Fantastic service - personal and friendly and extremely efficient.

JO, 20/09/2011

Fantastic service & quality

I was looking all over for trophies for my hip hop night and found what i was looking for at the trophy store. A great place to find all your trophy needs with a fast reliable service and top end quality.

William, 20/09/2011

Excellent Customer Service

I ordered 3 golf trophies on Monday and received them in time for the event on Wednesday! I spoke with your customer services who looked to see what you had 'off the shelf' and she was extremely helpful evening going to your warehouse to see what was available. As promised the goods arrived in plenty of time on Wednesday for the event! Excellent service will definitely use you again!

Sarah, 20/09/2011

Good quality products; they deserve a medal

Great website with a vast range of products that suit a variety of purposes. I am a teacher and the kids love the trophies. They are good quality and arrived promptly after ordering. Many Thanks Trophy Store. I will defintely come back.

Mandy, 19/09/2011

very fast and very good customer service

I have purchased from Trophy Store twice now and the customer service and speed of delivery has been flawless. Would not hesitate to recommend / purchase again. Thank you!

Lucie, 19/09/2011

37601 - 37640 of 37,740