Customer Testimonials

Exactly what I was looking for

I needed a trophy for an event I ran, shopped around on the site til found one that not only fit the theme, was an appropriate size, but just felt right. A decent weight gave it an important feel, too. Top stuff

Mark, 19/12/2011

Good Service

Liked the trophy

Angel, 19/12/2011

Best Trophy shop on the net!

Very helpful and speedy. Ordered 6 trophies and the very last minute (someone forgot!) and delivered to us perfect and in time!!! Very helpful company not to mention the cheapest on the net (sshhh dont tell them!!!) :-)

Ian, 19/12/2011

Fantastic service

The service was quick, hassle free and great items. I had a couple of trophies of the same style that were broken on arrival. However this was dealt with immediately with replacements and and engraving being organised and received the next day.

Joanna, 17/12/2011

Excellent Service. First Class

Speedy delivery, excellent customer service and quality product.

Laura, 16/12/2011

Fantastic and extremely helpful!

All of the above! Every aspect of my order was dealt with efficiently!

Joanne, 16/12/2011

Great trophies - delivery not always accurate

When I paid an additional express delivery of £10 I was told delivery would not be later than 5.30pm but it was 7.30pm and I missed the scheduled presentation.

bridget, 16/12/2011

Helpful, accommodating, efficient, friendly...........says it all!

A pleasure to deal with. Most helpful with my initial enquiry. Found time to explain fully how things work in a very friendly manner. Kept me up to date with the progress of my order and delivered on time exactly as promised. One word...........excellent! I wouldn't hesitate to recommend them to anyone.

Craig, 16/12/2011

Good for price

Good for price, it did arrive with some of the top layer wood scuffed off. The attention to detail was good. Overall very satisfied.

Sean, 15/12/2011

The hopeless delivery failure rendered the whole purchase untimely and overshadowed anything else.

To have the delivery agent file an online message that delivery had been refused "by Randy" was a nonsense. I am not aware of anyone by that name at this address. The reception desk team confirmed that there had been no dlivery refused that day. By the time I realised this had happened it was too late to achieve a redirection in time for the next day presentation as planned. The product is as advertised but your deliverer failed us both.

Eric, 14/12/2011

Perfect!!!

Thank you so much for fast shipping. And high quality product. Thanks.

SERCAN, 13/12/2011

XLN AWARDS

We were very happy with the quality of the awards however the packaging could have been a little nicer for some of the awards. Customer service recieved met our expectations and the awards arrived on time. We will be using the company again for future events.

Narinda Law , 13/12/2011

Excellent.

I have nothing but praise for the service I received.

Barry, 13/12/2011

brilliant service

will definitely use in future. polite, with the right customer service attitude. speedy delivery. A*. thank you

Lidia, 13/12/2011

Excellent value delivered ahead of time!

Shopped around for a few cheapish trophies for some low-key office awards and stumbled upon Trophy Store. I'd left it a bit late so called up to see whether it was likely I'd be able to receive orders within the 4 days I had and was told it was possible. 2 days alter, the trophies arrived! Excellent! To top that off, the quality was much better than I'd expected and the engraving was nicely done. Top drawer service - would use again and recommend.

Alex, 13/12/2011

Good service, but quality of trophy not as expected.

The service from initial search to delivery updates was superb, but the experience was tarnished by the quality of the trophy, which, although they looked decent from a distance and had a solid base, were flimsy in the top half. A shame that this let the process down (something which is an issue with Internet shopping generally I guess), as otherwise the review would have been close to 100%.

Matthew, 13/12/2011

good trophy, on time delivery

trophy was of good quality (though a bit unstable - centre of gravity is off and a small nudge will make it fall over), however, pleased with its overall appearance. headline price much less than actually paid after engraving and delivery cost

Andrew, 12/12/2011

awesome. lovely quality

really great quality, arrived well packed and in good time. I am using them for a reward system for my young boys and the fun tactile nature of the trophys is proving to be an absolute winner thanks

Nicola, 12/12/2011

Very good quality, happy customer

I needed 3 trophies for company competition and I've purchased 3 different sizes trophies for 1st, 2nd and 3rd places. Delivery took over a week but I was very happy with the product. Quite heavy and great quality. Winners in our company where over the moon and now proudly are displaying their trophies. Recommended.

Krzysztof, 10/12/2011

fast quality service.

The time exceeded my expectations in which they got my trophies to me. Very happy with them.

KATHERINE, 10/12/2011

Really good quality and fast delivery!

Really good selection of trophies and was very happy with both the quality and speed of delivery.

Michael, 09/12/2011

Fabulous first class service with very speedy delivery.

The whole process of ordering the trophy was painless. The girl taking the order was extermely friendly and nothing seemed to be a bother. We had the trophy engraved which was perfect for our needs. I received my first e-mail whilst processing the order on the phone. Now that's when you know the company have the customer's interest at heart. A first class and brilliant service dealt with by friendly and very helpful staff.

Hilary, 09/12/2011

Better than I expected

Delivery was quick, I thought that the product was of very good quality considering the price. Great service!

Jack, 09/12/2011

TrophyStore DeliversThe Goods

Their service was very efficient and prompt.

Nigel, 09/12/2011

Fast delivery, quality product.

I Ordered 17 of the bendy men trophies for an under 8s spoof awards presentation. The boys loved the trophies, the quality was excellent and the delivery was really fast. I Would reccomend and will definelty be ordering again.

Lynsey, 09/12/2011

Great service, perfect item

Item I originally asked for was out of stock so a similar one was offered.. it was great. Simple process for ordering Thanks!

Michelle, 09/12/2011

Brilliant

really good Quick deliver Although deliver was quite expensive at just under £7 apart from that no complaint happy with the product!!

Sean, 08/12/2011

Great value, quality and communication

We bought medals to present to our volunteers and they were great value and great quality. The delivery was exactly as promised and our communications with the company was helpful and friendly. I would recommend the Trophystore to anyone.

ALISON, ENCS, 08/12/2011

Great service and quality

First time I had bought from Trophy Store but would definately recommend. Very prompt service and delivery and was very pleased with the quality of the goods and the engraving.

Derek, 08/12/2011

Trophic service :0)

I had ordered several trophies from Trphey store and had used them last year for some awards i wanted to give my employees and the service is spot on! the web site was very easy to use, they kept me informed on a daily basis via email of the progress and the trophies arrived in good time. would def recoomend these guys to anyone needing this sort of thing

paul, 08/12/2011

Efficient , reliable and trustworthy

The regular updates I received via email from the moment I purchased My product was outstanding. I was when my product had been created, when it had been posted to me ands when I cud expect delivery from the courier. I would definetly purchase from here again. Well done

Colin, 08/12/2011

Excellent products, efficient and friendly service

I have used trophy store monthly for nearly one year. They have always been really helpful and flexible. They have a great "can do" attitude and have always accomodated tight delivery dates usually without even chrging extra for this flexibility either. The trophies you get are excellent value for money, especially the glass ones. They look much more expensive than the price would suggest. My staff love receiving the trophies. They are a really effective and inexpensive way of rewarding an exceptional effort or performance. I will continue to use trophy store every month and have no interest in looking for another supplier.

Laura, 08/12/2011

Excellent

Good value with a fast efficient service

Sharon, 08/12/2011

Excellent service and quality

The quality was superior to my expectations. Clear and helpful website.

Sara, 08/12/2011

Appalling lack of attention to detail. Poor service.

Atrocious service from this company. The inscription for our trophy contained a typo - 2011 written as 201i. Very little offered in terms of rectifying this problem - they merely sent me another plaque which is was expected to replace with a stanley knife!! Furthermore, the new plaque we were sent was completely the wrong size - again, a total lack of attention to detail. Clearly nobody bothered to proof read the first engraving despite a grossly obvious error, and then no one bothered to make sure we were sent the correct size replacement so it stuck out on the sides of the trophy. By this time it was too late to change for the third time and we had to proceed as it was. Thoroughly disappointed all round with Trophy Store - look elsewhere or you may end up writing a review like this one.

Ben, Sales Director, 08/12/2011

Excellent Quality, Value & Fast Delivery!

I bought Medals & Trophies for a works competition and have been very impressed with the quality of the product. Definitely value for money and the delivery was quick and reliable. I would definitely use the service again

Shirlene, 08/12/2011

Excellent service - very helpful

We were looking for a replacement trophy at short notice - with a presentation due in three days time. Having located a likely trophy on TrophyStore I rang their helpline and asked if they could fulfil my order, next day - they said yes, of course! Within 2 hours I received an email advising that the trophy had been dispatched! The next day the trophy arrived - complete with engraved faceplate, extensively wrapped to ensure no damage. Truly excellent service - I'll use them again.

TonyG, 08/12/2011

Your service and product was excellent.

Friendly efficient service, I would shop here again.

David, 08/12/2011

Excellent service, excellent product.

Arrived promptly and product exceeded my expectations. I once worked in a trophy factory and my order surpassed what my previous employers produced.

dominic vince, 07/12/2011

Excellent hit the bull

Fandabby dozy trophies for our darts team you guys should have got some, your loss

Colin, 07/12/2011