Customer Testimonials

Impressed with the service from start to finish

I would definitely recommend the Trophy Store, and I will actually be ordering from them again within a week for another employee award. The service and follow-up were professional, the award was altered and tailored to meet my needs, and the delivery was surprisingly fast!

David, 14/10/2011

I was very impressed with the service received from this company, the end product was of great quality

I was very impressed with the service received from this company. The person I spoke to over the telephone was extremely helpful and ensured that the trophies were delivered in a tight timescale for an event we had coming up. The trophies (oscar style) were of excellent quality and the engraving done on the plaque on the bottom was perfectly done

Viktoria Smith, 14/10/2011

Fast and accurate service

Fast and accurate service

Graham, 14/10/2011

The service experienced would be difficult to better

Credit where credit is due. A good quality product supplied quickly, accurately and professsionally.

David, 13/10/2011

Very efficient service

easy to use website, plenty of info via emails detailing progress of order, I was able to change delivery details very easily even though it was the the night before the original delivery day. The trophy arrived well packaged.

michael, 13/10/2011

Great service

easy to order online. I was phoned to be informed that some of my items were unavailable and offered alternatives without any problems.

Helen, 13/10/2011

Very good service and great product

Very efficient and good value for money really detailed product, very happy

John, 13/10/2011

Very efficient and value for money

I found the website easy to use - plently of choice. We had our choice engraved which looks good and delivery was spot on and packed well.

Stella, 13/10/2011

So simple...

Great website, able to choose from a wide array and then simply place an order. Have ordered from them on two seperate occasions and each time the trophies have been delivered on time and in protective wrapping. Cant ask for anymore to be honest. Have no hesitation in recommending or ordering from them again.

Ray Cullen, 13/10/2011

good service

The service was fast. I received my goods wihin 3 days of ordering them and the courier sent me a text so I could make arrangements for someone to be at home to collect the goods.

Paul, 13/10/2011

Quick turnaround at a reasonable price

I was very impressed with the trophies that I ordered. My only criticism would be that it's a shame that they don't deliver abroad

Anon, 13/10/2011

Not up to usual standard

Having previously purchased from Trophy Store, I had no problem going back to purchase some more trophies for an event this year. However - the two trophies turned up with the same engraving on both even though there were meant to be two different ones. I rang up immediately and was advised by a gentleman on the Friday that he would send another sticky name plate out that day so I would receive it before the next Wednesday when the event was happening. On Tuesday I still hadn't received it so rang up to find out where it was. The person I had spoken to on Friday had since left the company and another lady said she would put one in the post for me. I stressed that I needed it on Wednesday for the event that night. Regardless of this - it was sent first class rather than special delivery. It didn't turn up and when I rang up to find out what they could do I spoke to three different people at three different times all who said they would get back to me. One did and finally offered a refund on the product but by this time it was too late to receive a new plate. The products are good but the service let them down on this occasion.

Tim, 13/10/2011

Quality speedy service

great product , as described , delivered very swiftly...will recommend and use again

allen, 12/10/2011

Excellent service as always

i have used this company several times and have always been 100% satisfied with quality of product and speed of delivery.

Wendy, 12/10/2011

Fantastic service, very professional and efficient

Thanks for you promptness and impecable service. Shall be dealing with you again next year. Thanks Sandra DYNAMIC SCHOOL OF DANCE

Sandra, 12/10/2011

Delighted!

Really good quality, weighty cup and good engraving. Very pleased indeed

Susan, 12/10/2011

Quick, reliable service.

Product was deliverd quickly as ordered so I would definatley come here again in the future.

chris, 12/10/2011

Excellent Service - Highly recommended

The service was excellent - trophies were superb. I would highly recommend this service.

Patricia, 12/10/2011

A really good service

Its really nice to order something and receive the service and quality that you had hoped for. Thanks

Karen, 12/10/2011

Good trophy, sloppy plaque

the trophy is as advertised and good quality. However, the engraved name plaque was stuck on haphazardly and isn't centred. Looks sloppy.

heidi, 12/10/2011

Excellent quality, service and price!!!

I bought seven different trophies as prizes for my daughter's disco birthday party. I was pleasantly surprised by the good quality of them. Will definitely be back for more. Thankyou Trophystore!!!

Joanne, 11/10/2011

Quick, good value and excellent customer service

I ordered a trophy from the Trophy Store for a staff event we had planned. The different varieties of trophies available online were excellent and with the help of the customer service team I was able to receive my engraved trophy within 3 days on the day of our event. I would definitely use the Trophy Store again and look forward to revisiting their site in the future.

Jeremy, 11/10/2011

Excellent service well recommended

I will be coming back to Trophy store Thanks

Gary, 11/10/2011

Brilliant service, I will use the Trophy Store again!

The service was quick and easy to use. When the design was emailed to me I asked for it to be altered. The second design was sent the following day and was brilliant. The trophy arrived long before I needed it!

Dianne, 11/10/2011

Superb!

On time, just as ordered, well packaged and courier lets you know to the hour when they are coming and gives you alternative delivery slots. Good value to. Excellent all round.

Paul, 11/10/2011

excelent

I was constantly updated with the progress of my order, and the estimated time of delivery. estimated time was 10.56 to 11.56, arrived at 11.25 which was pretty good! goods were exactly what I wanted and well packed to avoid any damage in transit. will use this firm again when makeing similar purchases.

Reginald, 11/10/2011

Fast, cheap and good quality

I recieved my order very fast as i work full time i was not in to collect the order but the delivery service gave me 4 options and enabled me to make arrangements to leave the parcle in a safe place. the quality of the trophys was very good and the engraving was all correctly spelt and had a good finish. I have brought many trophys over he years for my club and these were the best quality and value for money i have purchased. Will buy again excellent.

footy manager, 11/10/2011

Trophies took too long to arrive.

I ordered the trophies a week prior to when they were due to arrive and they took the full 7 working days to reach me. When I rang the company 5 working days in to the order to enquire if they had been dispatched I was asked when I needed the trophies for. I replied that I needed them that day to which I was told "I should have told them if I wanted them that early as they would have sent them out earlier". I though this was ridiculous as surely they should send out their goods as soon as they are ready not sit around until the last minute as seems the case. Not happy with the service at all.

TOBY, 10/10/2011

Brilliant service!

Very helpful on the phone as I was under time pressure. We agreed to have the Trophies re-routed to another location and they arrived moments before we needed to hand them out!

Jonathan, 10/10/2011

very helpful and very efficient

Very helpful with delivery, particularly as I sent an email after making the order.

Alan, 10/10/2011

5 stars for service and product

I can't see how many stars I clicked on. Product came when they said it would come and looked the same as image on site. Should we need another trophy we will definitely buy from this site.

Customer, 10/10/2011

great service

Websie great, called to confirm some questions then ordered online and trophy delivered and engraved in 6 days....so a very happy customer

julian, 10/10/2011

Fantastic service!

delivered within two working days, I recievef two texts informing me of the specific time it will ve delivered, and it arrived precisely on the time given! Brilliant service

David, 10/10/2011

mighty good

Every part dealt with efficiently could ask no more.

Jean, 10/10/2011

Simply excellent

Ordered a trophy for our football teams player of the season. Arrived fast and with no mistakes. I thought the price would mean the trophy would feel cheap but I was pleasantly surprised with the quality of the trophy. I would definitely use Trophy Store again and would have no issues recommending them to others. I fully endorse them as a company.

Craig, 10/10/2011

Helpful, efficient and reliable

Had left it a little late to get the Trophies for the Colts and the Dads v Lads Match and Presentation was looking to be in jeopardy. An order and a request for a quick turnround was answered by email and the delivery made within 3 days to ensure a day to remember with team and individual tropies for the boys and girl.

Pete, 09/10/2011

Great service and value

Good quality trophies at the right price. The delivery options were excellent with choice and flexibility. My order was placed and delivered in four working days. Great service.

Gerry, Romford, Essex, 09/10/2011

Quick, professional service.

Quick, professional service.

Chris, 08/10/2011

Trophy service you can trust

The trophy centre had a good website,supplied what I wanted with a minimum of fuss and delivered it as promised. I would use it again and recommend to my friends and family.

Douglas, 08/10/2011

Fast, accurate and good value

The delivery arrived quickly, with the opportunity to reschedule to suit - which I find really useful! The prices were low and the quality better than I expected for the prices. The trophy looks great and is heavy and sturdy. I will be back to order more in future :)

Vicki, 08/10/2011