Customer Testimonials

Excellent Customer Service

I ordered 3 golf trophies on Monday and received them in time for the event on Wednesday! I spoke with your customer services who looked to see what you had 'off the shelf' and she was extremely helpful evening going to your warehouse to see what was available. As promised the goods arrived in plenty of time on Wednesday for the event! Excellent service will definitely use you again!

Sarah, 20/09/2011

Good quality products; they deserve a medal

Great website with a vast range of products that suit a variety of purposes. I am a teacher and the kids love the trophies. They are good quality and arrived promptly after ordering. Many Thanks Trophy Store. I will defintely come back.

Mandy, 19/09/2011

very fast and very good customer service

I have purchased from Trophy Store twice now and the customer service and speed of delivery has been flawless. Would not hesitate to recommend / purchase again. Thank you!

Lucie, 19/09/2011

Value for money

Nice trophy - satisfied with it nicely engraved - good and solid

Caroline, 19/09/2011

Nice and easy shopping experience

Items were as described, and the package was delivered safe and sound. No hassles.

Alex, from West Molesey, 19/09/2011

Excellent service

Very pleased with my purchase. The service was exceptional, as Sian from the office was directly in touch over the phone and via email to answer any questions. The delivery was swift, and I had no problems. The trophies I had ordered were beautiful, and better than I had expected. Thank you!

kirstine hughes, FirstPoint USA, 19/09/2011

Excellent

Very good personal service with every detail given its due attention. Delivery service also spot on.

Niall, 18/09/2011

What fantastic service!

I wanted to get a replica Oscar made as a fun leaving present for a friend at work. But I didn't want it to look cheap and plasticy. I was so impressed with the final result. It feels weighted just like a real Oscar, and looks superb. In addition to which I Iiterally got the oscar within a couple of days and teh staff were so friendly and helpful. I would definitely recommend them and I will definitely use them again in the future!

Alanna Rodrigues, 17/09/2011

Will be ordering again

I couldn't fault your service, I will be ordering again.

David, 16/09/2011

Great experience - I'd recommend to anyone!

I found Trophystore to have a great product range and good value prices - and was able to pick an ideal product for a charity quiz event. The delivery service was particularly good, with plenty of opportunities to change date of delivery and a text message reminder too. Having clumsily dropped my trophy as soon as it arrived - I called Customer Services who were incredibly helpful in dispatching a replacement trophy with minimum fuss and even at a small discount. All in all a great experience - I'd recommend trophystore to anyone!

Patrick, 16/09/2011

SUPER! SMASHING! GREAT!

Can't fault the service. Sent me a text on delivery time and my trophies arrived just when they said they would. Very good packaging and the trophies look great. The team loved them!

Darren Wedge, 16/09/2011

Good across the board

Good service. Would recommend to friends

M, 15/09/2011

Trophies were good, and pretty good value for money - minor panic about delivery was sorted

Yep pretty good service, trophies pretty reasonably priced particularly with engraving. One panic was that i had to call them the day before the event as i hadn't received them and i'm not sure they would have been delivered the next day if i hadn't. That said it all worked out in the end and i was very happy with their customer service over the 'phone. Would recommend

Tim, 15/09/2011

Trophy store the company who gives much more

Great service and fantastic delivery kept in touch all the way until goods delivered to my door

Denise, 15/09/2011

Delivered what was ordered when they said.

Trophies were as publicised and the engraving was double checked. Turnaround was excellent.

Bassingbourn Cricket Club, 15/09/2011

Trophy was damaged when it arrived

I didn't have time to send it back and had to get it repaired the varnish was chipped of the base. Not great to be honest!

leigh Jackson, 14/09/2011

Online shopping at its best!

Easy website to negotiate,pictures were accurate,engraving good.Very efficient,I was able to email them and change my engraving reqts after i had placed the order

Roger, 14/09/2011

Only a minor Problem with Letters

Great service and help after not quite getting engraving correct, but the trophy arrived very quickly and subsequent help was very quick and efficent

ROBERT, 14/09/2011

Sian was friendly and very helpful.

Really pleased with the trophies - nice quality, good value and a completely painless process to order them - Am lovin' your style!

Karen, 14/09/2011

Kids were very happy thank you.

Kids were really happy thank you for your prompt response.

lindsay hardy, 14/09/2011

Great Service & Products

Bought a selection of awards for Dog Agility lessons. Awards were delivered on time, were good value and most importantly were greatly received by everyone.

Steve Seale, 13/09/2011

Great value!

Great value and great quality products! i purchased the 10 pin bowling medals in gold and silver, with ribbon, and they arrived promptly! being made of metal, they were heavier than expected, which came as a great surprise! thank you!

Samantha McPherson, 13/09/2011

Fast, Quality Service with Excellent communication.

Tropystore site was found to be informative with a good range of trophies to choose from.From last click of order trophystore maintained regular communication briefing me on the exact status of the order including what time it would be delivered. Quality of trophy was good at a good price. I would and will use them again.

Terence Thatcher, 12/09/2011

Customer service second to none

I forgot to include engraving instructions and when I phoned about it, I was sent the engraving I wanted free of charge without any fuss. I would definitely use again

Mike Johnson, 12/09/2011

Just excellent

Really pleased with the quality of the products, especially for the relatively low price I paid. The trophies were exactly as described and they arrived really quickly. I will be ordering more from this company.

Paula Snook, 12/09/2011

Very impressed with the whole procedure

I was very impressed with the whole procedure. Thanks very much.

Lin Loosemore, 12/09/2011

A really nice trophy for a nice price!

I ordered these for the junior section of our Garden Society and have been really pleased at the quality of them for a very reasonable price. They are sure to go down well with the children. Very fast delivery too. Thank you.

Catherine F, 12/09/2011

very easy to choose trophy - good pictures

excellent - well packaged and easy to use website.

Arjun Floray, 12/09/2011

right first time and on time

Ordered and delivered on time, ticked everybox even up to telling me time theree were being delivered

Roddy MacDonald, 12/09/2011

very prompt and efficient service

Simple website to look around. Delighted with our trophy. Will def use again.

Bridget , 12/09/2011

efficency

I found the site easy to use and discriptions of goods also very good, the delivery was within 48 hr. Altold, a very good service.

ian hill, 12/09/2011

Excellent service and product

Excellent in all respects.

Paul Routledge, 12/09/2011

great site, nice helpful staff and amazing products

Used trophy store a few times for last minute purchases! Website is user friendly, product descriptions are clear and detailed! Fantastic products! Totally recommend trophy store to anyone looking for awards!

Ash, 11/09/2011

Great customer service and top quality product!

Trophy Store were amazing! They sent my parcel really quickly, so I got it delivered in time! It was supposed to be a present and the recipient loved it! The quality was really good. Thank you!

A M Soton, 09/09/2011

Quality trophy

The trophy quality and choice of designs is excellent and the value for money in general is excellent. However the cost of delivery to my location was almost 3 times as much as the cost of the trophy. I have since passed on details to 3 friends who are interested based on seeing the trophy i ordered.

Angus MacNeil, 09/09/2011

superb

excellent product and service could not be faulted. arrived really quickly

natalie farley, 08/09/2011

Very helpful, great service!

John at TrophyStore was really very helpful in helping me find a trophy for a particular occasion. He made a number of suggestions and we finally settled on the perfect trophy. He also prompted me to ensure it was ordered in time to reach me before my event! Thanks,

Hazel Partridge, 07/09/2011

Probably the best quality trophies for the price.

Trophys were a great price, delivered very quickly and turned out to be a lot better quality than was expected. Will be buying for them again.

Andrew McLean, 07/09/2011

Terrific Trophy

Easy to order and quick to arrive.

Sara Lednor, 07/09/2011

Very fast service, great value

Products were delivered very quickly and were great value for the price paid.

Theresa Fryer, 07/09/2011