The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Christmas gift
My son wanted a motorbike trophy for his step dad to be engraved.. you had exactly what we were looking for. Fast delivery perfect all round thank you
Trophy
Great quality and speedy delivery very happy
Great service & Fast delivery
Customer services team answered query very quickly, found website very easy to navigate and make the order. Crystal star award was of great quality and the plaque engraving was very good also. Product was delivered quickly and I loved the live parcel tracking. Overall very impressed with the experience and would definitely buy from here again and recommend to others.
Quick Delivery, Product as Described
Bought a glass trophy with an engraved metal plaque for about £10. The quality was very good for the price (heavy glass, mechanical engraving with limited choice of fonts/sizes but accurate and legible). It was delivered a couple of days after it was ordered, and emails sent to make me aware of when to expect deliver. Overall, excellent service and a very good quality product for the price.
Poker Trophies
Great trophies, great price and excellent customer service and delivery, no complaints, probably the best in Britain !!
Thoroughly efficient company.
I ordered a small trophy to be engraved and received it within days of my order all beautifully engraved and carefully packaged. It far exceeded my expectations as it was not at all expensive. I can thoroughly recommend this company.
Amazing company
Sadly our trophy arrived broken - Trophy store were only too happy to sort us with a replacement! Fast service, amazing quality and brilliant customer service - thank you trophy store
prompt and efficient
the trophy store handled my query quickly and efficiently; we just needed the year changing with the same trophies as previously and this was done straightaway, and we received the goods by DPD, with accurate minute by minute tracking a few days later. We have been using the trophy store for our tennis club for about 4 years and have never had any problems or delays.
Quality at competitive price.
Excellent Service. I will be happy to use you again.
Good service
Good quick delivery at short notice. Very helpful, will definitely be using again.
Great service and product
We ordered some trophies for our awards. The resulting product exceeded our expectations, was delivered as promised and we would not hesitate to used Trophystore again. Brilliant.
Excellent service
Excellent customer service. Trophies were well packaged and delivered very quickly. Items were of good quality. Would definitely order from Trophy Store again.
Chess Trophies and Medals
Excellent service. All material arrived quickly on the due date and good quality. I will be using Trophy Store again.
Personalised wine glass
Very quick and excellent service,nicely presented and very well wrapped,
Excellent Service and fast delivery
The speed of delivery was faster than stated which was very welcoming and the quality of the merchandise was excellent. Communications from ordering to delivery were spot on with informal emails received at each stage. I would highly recommend Trophy Store.
Excellent products, reasonably priced and fast delivery
Spot on..love them and can't wait to give them out before Christmas linked to their progression! Really good value.
Engraved wine box
Ordered this late and had it with me in 3 days. Had to pay £10 for quick processing but well worth it we were all delighted with it. Customer service excellent.
Fantastic well done Trophy Store
Great company , quick and all correct, will use this company next time ,
Excellent Service Again
I have used Tropy Store several times for trophies and medals. Even when tasked with a quick delivery they have never let me down.
cycle trophies
the club is pleased with the trophies purchased and the speed the order was turned round
Prompt and reliable
Service was very quick and easy. My package was well packed and of better quality than I thought it would be.
Golf trophy
Does what it says on the tin, great golf trophys good price arrived on the door step when said
Easy process and excellent service
I recently needed to order a number of medals, in different colours and with bespoke centres. I was able to find everything I needed on the website but emailed an enquiry just to be sure. The store called me back quickly and were very helpful, and the order was easy to place. Everything arrived on time and exactly as requested so no complaints at all, very pleased.
Outstanding service
Seen this company online, sent an email for my requirement no problem at all. Got exactly what I ordered. Would recommend this company 100% and no I am not family.
Does what is says on the tin - How refreshing....
Bit of a last minute purchase for a bit of fun "Awards night" but it was easy to select and order and arrived in plenty of time. Perfect.
Very pleased
Bought this for my daughter to replace the trophy she won for her progress in ballet (have to return the cup at end of year) She's not got it yet as decided to give it to her for Christmas. I'm very pleased with it and it arrived very quickly. I know she's going to love it.
Simple to use, plus additional request handled flawlessly by customer service
Ordered two separate trophies, but needed more engraving on one than the specified limit on the website. Rang, received helpful response, items ordered, ready within a couple of days and dispatched soon after. No complaints. A seamless service
Brilliant!
Great value, quick delivery, awesome medals...well chuffed!
Great service.
The items came really quick and they packed them well so nothing was damaged. Great company.
Amazing quality, low in price
I was unsure that the medals I ordered would arrive in time but following the instructions they came well within time.Also I was a bit unsure as to the quality considering what I paid for them but they were really good. The winners were also very pleased with them
Excellent service.
Superb service, good product (just as described), good value for money, engraving excellent and, most importantly, delivered in plenty of time for an event.Would certainly buy again.
Fast Great Service
Great fast service, with an easy to use web page, and a very helpful staff member on the end of the phone to help with any enquires.
Excellent!!
I ordered various trophies in different sizes and shapes. They were a great price, affordable. They were engraved and delivered promptly. I called up to check order was placed, the customer service was on point. Out of the 7 awards ordered. One had unfortunately snapped in transport. I contacted Trophy Store and without hesitation they engraved another and sent it out for free all before the event. Was excellent service and no doubt will come back again.
Excellent
On time and constantly updated on the progress. Excellent value and user friendly site.
Fantastic
The plate was delivered so quickly, well packaged and outstanding value for money
Awards
Each month I order awards for my team of workers and they always turn up on time and presented well and good value for money.
Vanquis Rugby trophy
Quality trophies....good service..
Excellent quality and service
Product looks better than expected for the price and arrived quickly - well packaged. Would use again and would recommend.
Quality Slick Service
Good trophies, good price, efficient service and smooth delivery tracked all the way.
Great service and turnaround
Did exactly what they said they would , and returned my calls when I queried my order.
