The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
professional service
I have used Trophy store for 3 years on the run and each time we have placed an order it has been the same high standard of service and the process for confirming the purchase and order details works very well, especially when finalising the specific engraving requirements we have requested each time. Very prompt delivery every time. Would recommend this as an efficient online company
Great Service
Great trophy that was really well engraved. It arrived so quickly and well packaged to prevent damage that I would not hesitate to recommend this website service to anyone else. Will use again for future events!
Excellent Service
Needed 2 trophies at the last minute. I was impressed with the communication (Chris at Customer Support) who made sure the trophies arrived in time for final day School Assembly. Trophies were well packaged, good quality and IMO very good value.Very happy Customer - will use again.
Brilliant customer service which saved me when I broke my glass trophy!!
I was given an award and a few days later the glass trophy was dropped and smashed. Trophy Store were magnificent in the way they helped me and produced an identical trophy in a matter of days. Nobody was aware of the disaster! Thank you so much!
Great Service
Lovely trophy, delivered on time and good communication.
Nice Trophy
I was very pleased with the glass trophy which I ordered on behalf of my club. It was exactly as we wished Thanks for a speedy delivery too.
Very good personal service. Good quality product.
I bought one children's sunflower trophy and some of the happy face mini star trophys. I used the rapid service that the trophy store offer. Staff were extermely helpful. The trophies arrived exactly when they said they would. The trophies themselves are good. The children I awarded them to were absolutely delighted. I will definitely use the trophy store again and would highly recommend.
Trophies needed urgently
With running a compnay event we required 25 trophies to be engraved and delivered urgently. Having called trophy store to discuss their speed service, they promised us within a few days we would receive the order as complete. We were not let down. Delivery was made prior to our event and trophies received by the winners were gratefully accepted. A job well done
Amazing value, great service
Well done I company that strives to exceed expectations and succeeds 100%. Lovely heavy, quality presentation clock. Great engraving. Arrived when they said it would ! No hesitation in recommending!
Great service, fast delivery
Ordered on Thursday for delivery the following Tuesday - spoke to 2 members of staff who were able to help me get the order fast tracked and the delivery arrived on Tuesday as agreed
Excellent sevice
Being last minute, once again, I needed engraved trophies for our Annual Awards Presentation with less than a week to go to the event. As usual, Trophy Store came up trumps and the all of the awards and trophies arrived in plenty of time and excellent quality. Thank you Trophy Store!
Affordable trophies, great customer service
For the second year running, I've ordered the flame clear glass trophies for our students because they are well priced, great trophies. This year, there was a slight problem with them when they arrived (engraving plate stuck on in wrong place). I rang Trophy Store and their customer service assistant could not have been more helpful. He ordered replacements to be sent out that day, no quibbles.
Excellent quality and very fast delivery
I had my reservations based on the price but was amazed at the quality. Would thoroughly recommend Trophy Store and will definitely use them again
Fantastic service
Spoke to a very helpful lady over the phone.Easy to order and high quality product.Will definitely be using trophy store again in the future.
Excellent
Excellent service great value for money Would recommend definitely
So happy!
I was so delighted with the purchases I made.The medals were incredible value with the engraving. I loved the way the ribbons are interchangeable and supplied with a fastener that means they can be easily connected and removed. The extras were also reasonably priced too.The site was also exceptionally easy to use and I was really pleased to find that I could order a very small quantity.Overall, delighted! I will definitely use this site again and recommend them to friends and businesses. Thank you so much.
Quality Trophy's for Golf Outings
1st time I have used Trophystore & was really impressed with the Quality Trophys & Service received
Brilliant Service, Quick Delivery
Ordered some medals for a Children's Party, Absolutely fantastic quality, very heavy and look much more expensive than actually cost. Very impressed with speed of delivery and would recommend trophystore to anyone who wants fantastic quality, affordable medals. If i ever need anything like this again i will be using them.
Really great trophy
We purchased the Art Trophy as my son won the art prize at school this year but was given a gift voucher. So I bought the art trophy which I think was for less than the value of the vouchers to remind us of this in future years. He absolutely loved it and I thought that the quality was really good. Would definitely recommend and in fact will tell the school. Kids don't want vouchers on Speech Day, they want to walk off the stage with a trophy!
Brilliant quality at a small cost - thank you
I purchased a Nickel plated cup 32 cm and it certainly looks worth well winning. The quality and speed of delivery was brilliant, and how lovely that something is still made in the UK!
Lovely little trophy, perfect for my requirements
This is lovely as a desk trophy. It is reasonably priced so would be a good buy for a team purchase. Engraving spot on too. Would definitely recommend
good quality fast service
the trophy is better than i expectedfast service well packed
great service
Efficient, on time and very good items.Cannot fault it, thank you again
Brilliant Service in every way, Thank you
Can't fault their service, very efficient. Definitely use again.
Great Product
The Child's tankard with teddy bear handle was the perfect gift. The ordering process was easy and delivery was within the timeframe quoted. All in all a great experience.
excellent service, great personal approach
I found the website easy to use, spoke to someone each time I had a question, very approachable, easy to contact. goods came in plenty of time even though I had a short deadline. will definately use in future.
Great service start to finish!
Easy to use website, great products at reasonable prices, fast service (allowing for engravings), well packaged. Couldn't ask for more!
"2015" Gold Medals
Service is excellent. The medals i have ordered are of high quality but reasonable prices. It was just what we expected and had really enjoyed our awarding after the SPORTS FEST games. Thank you.Sally Calomay
Three excellent trophies
I am very happy with this firm. The trophies offered are excellent value and have been sent within the time-scale estimated. I shall be using this firm again (and again).
Brilliant
Exactly what I wanted. Quick delivery. Brilliant
Super helpful company
Received lots of help in selecting bespoke medals, which were delivered in perfect condition. Excellent value for money from a company who cares abut their customers.
brilliant service
Great service, emailed to so when trophies were being sent as we had a show the following Sunday and hoped to have them, I got a phone call from a very pleasant man who told me they would fast track the order and have it sent on the Friday to arrive Saturday which it did, no extra charge . Will definitely use for all our trophy needs now. Thankyou.L
Good product,good engraving, good price.
Trophies arrived in time, on the day as promised. Good quality fror a low price. Children receiving them were really pleased.
Excellent service and product
Very prompt service and super quality of trophy. I ordered a mini Oscar with engraving and my student was really impressed,having completed 12 years with our drama academy. When I had asked how long delivery would be , I then received a very quick email promising that it would be in time for our presentations and it was!!
Special Shield
Took a chance and ordered a large shield with 11 small shields on it for winners each year.The engraving was perfect as was the shield which was better quality than expected and delivery was very fast.Will use the company again for items for our fundraising events.
My supplier of trophies for Horbury Town Jouniors...........Excellent!!!!!!!
As chairman of Horbury Town Juniors I would like to thank the guys at Trophy Store.The quality was excellent they all turned on time with all the correct info on the engraving. I was in such rush and had literally had 20 mins to get over 100 players names on the trophies, and this was all due to the easy to navigate website they have.Thank you again, and you are now the new suppliers of Horbury Town FC for trophies.Kind regards,James Brook.Chairman Horbury Town FC
C.C C.
Was very pleased with the trophies we ordered.Had to ring the company to express the delivery and the staff were very helpful and obliging.Would definetly use again and would recommend them to friends.
Awesome
An amazingly friendly, helpful, honest and responsive service. Their quality and prices are good too.
Good trophy and service
Great trophy and engraving. Delivered quickly.
Great service!
Quick service, lovely trophies! Helpful customer service
