The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Golf Society Trophies
I came across Trophystore.co.uk via a search engine and placed an order for 4 items. Never having used them before, you fear that the quality might not be there. Trophystore kept in touch by Email and within days of placing the order, the engraved trophies arrived exactly within the tracked hour slot given. The four golfing trophies were robust and appear to be of excellent quality and the engraving was spot on with all of them. I would highly recommend this company.
Medals for Team building event
Can''t recommend this company highly enough. I forgot to organise 50 medals for a department team building event that was taking place in 4 days (Saturday, Sunday and Bank Holiday Monday) then the event! I phoned another company and they couldn''t even supply blank medals. Trophy Store offered me a choice, engraved them that day and sent then to the venue direct. Just brilliant. Will be using again.
Excellent!
Tankard and silver star ordered online - both exactly as described, excellent quality and the engraving is lovely. Delivery took a little longer than expected (hence the 4 stars) but they arrived just in time for son''s 21st birthday. So the moral is to order with plenty of time to spare!
Excellent
Great company. Used before and will use again. Good choice of trophies & prompt delivery
Very happy customer !
Ordered the trophies on Monday morning, they got in the office on Thursday just in time for the results of the competition on Friday ! Quick service, a very happy customer !
Delivered as ordered and on time - great!
We have a junior football club in Spain and wanted something different for presentation day. Having found Trophystore via the internet I called to discuss our order. Everything as promised, correctly inscribed and delivered on time. Ten out of ten!
Most responsive
Sinple to place on line order, delivery was as advised and product met the specification. As a return customer shall not hesitate to return again.
Quality Website, Quality Delivery, Quality Trophies!
The title says it all.
Cut glass trophy
Great personal service, able to accommodate extended engraving request. Good communications, prompt delivery and excellent product. Will come again.
Excellent customer satisfaction
We bought the trophies for Year 11 students leaving - 1 snag - we didn''t leave ourselves much time ie 4 days!!. Trophy Store did everything possible for us to get our trophies in time and they arrived in good time and well packaged. I would thoroughly recommend this company - their customer service was second to none.
RECOMMEND TROPHYSTORE FOR EXCELLENT SERVICE
Very pleased with the service we received, we ordered a ''golf'' trophy inscribed with our logos - quick turnaround - trophy delivered on time and looked very nice. Would recommend this company.
Excellent product and service
I purchased a nickle plated trophy in recognition of my son who has learning difficulties working so hard at school this term and successfully completing his SATS. The product is amazing value considering I paid under £20 for it, it was one of the best seller products and it''s easy to see why. The trophy came exactly when it was supposed to and was engraved as requested. My son was chuffed to bits with it !
Very Good Service
The best internet service I have used for keeping you informed of order progress and delivery. The products themselves are also of very good quality and I was pleased with the accuracy and standard of the engraving. I will definitely use trophystore for future end of season awards.
Super service
Great company who go out of their way to help. Recommended.
Excellent Customer Care
I ordered trophies for my football clubs presentation night. Great selection, good price, good service and good delivery options. There was an error on one of the engraving and a new plate was dispatched immediately at no cost. Will definitely use again
A Tankard of distinction
The tankard was exactly as displayed and it was easy to order. The wording was exactly as requested and repeatedly confirmed on my order to ensure spelling / wording was correct. Great price with a discount. Prompt delivery. Overall 9 out of 10. I have ordered another for my second Grandson. Essex Dave
Excellent service that I've come to trust
I''ve now used Trophy Store for several years and I have come to trust them implicitly. Price is important but reliability is more important, particularly when time is tight!
First class from start to finish.
Easy to order. Pleasant and efficient staff. Delivery tracking and it arrived when I was told it would.
Art trophies
Really great. Silver ones particularly nice. Arrived within a few days. Very happy!
No issues at all
Took approx. 20 minutes to place my order for 3 engraved plaques. Delivery was as quoted, I was informed when dispatched and arrived in perfect condition. Would definitely use again
First Order Review
I was very happy with the overall service provided. Staff were very helpful on the telephone and were able to answer my queries. The products arrived in good time and the courier service was excellent with regular updates regarding the delivery. The products were good value and a decent quality. The only slight problem I had was with the website but I think the problem was at my end!
Value for Money and Brilliant service
I had to request a quicker turn around on the order and they were brilliant.
Very good service
Ordered a statuette from Trophy Store with engraved message - arrived in an acceptable amount of time. What we''d ordered was correct and undamaged due to excellent packaging. Would recommend but, I would order earlier next time as the rush delivery would almost have doubled the price of the item!
Wonderful service and products
The products from this company are excellent. There is a good choice of awards and shields and I have always found a suitable product. The engraving is good, as is having the chance to put a year date on the award. The items are usually delivered in a couple of days. When I have spoken to staff at Trophy Store, they are polite, helpful and knowledgeable. I will use them again and would recommend them.
football trophy's
The best trophy''s I''ve bought yet ,I buy them every year but never used trophy store before ,these are the best quality I''ve ever had ,I bought 11 all engraved and quickly delivered. I will defenatly be back next year .
spot on
Ordered it!! They didn''t have it so called me with another option!!! Then I changed engraving!!! Not a problem !!!!
Superb products and service.
Fantastic products at very good prices. I would highly recommend to others. Well packaged and swift delivery. Many thanks.
Last minute trophy order
Great communication and excellent product. Very fast turn around. The staff are very approachable and friendly. I''ll be using their service again.
Excellent
For the third year on the trot I am well impressed with the service and quality of the trophy''s
Great trophy, great service
My 6 year old won a dance competition as part of a group of dancers and as they weren''t awarded a medal or trophy each we let her choose her own from the trophy store collection. We had it engraved with details of the competition she won and now we have a very proud daughter with her first trophy. The trophy store website had a comprehensive selection of trophys to suit pretty much all requirements and the ordering process was simple. 5 days later a lovely, well packaged trophy arrived in the post. Great!
Great service
Great quick service, fantastic products and speedy delivery
Nice little trophy
Perfect littly trophy to reward my student for her great improvement. She was very chuffed!
Bake Off Trophy
The trophy was just what I was looking for, a nice weight to it and it didn''t look or feel cheap. It was easy to order on the website and it arrived a day or two earlier than anticipated. The engraving was perfect too. I''m sure the lucky winner will be really pleased to have it on her (or his) desk.
fantastic service
Fantastic quick service.Planning to place another order today
Great customer service and product
The customer service was great, had a couple of quick chats with Chris to sort my order and then change my address and there was no hassle or problems at any stage - just fast and simple service. The products arrived quickly and are even better than i''d hoped. Thanks
EXCELLENT QUALITY
I have used Trophy Store for the last 4 years, and have always been impressed with their glass football awards. Prices are very reasonable and the order to delivery service is very quick
truly excellent service.
Phoned and confirmed possibility of urgent delivery for club awards. Booked online. Delivered spot on time. Great value and fabulous service. Many thanks.
Very reasonable and timely delivery
Ordered on a sunday night and emailed to check i would have them by the next Saturday. Got email the next morning confirming I would get them in time and tthat''swhat happened. Quick acurate response. Very good.
Looks good
I think its great. Actually bought it to replace one broken by grandchild, this one looks similar but thicker so may survive I intend to just swop award badges to this one and make hubby happy!
Football trophies
Great service from Trophy store but on 2 of the trophies the part that said Managers player and Players Player fell off due to not being stuck on well enough. But apart from that it was all good.
