The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Very good quality at a very good price
This is the fourth time we have ordered with Trophy Store for our company event. Every time service and quality of the product was 5 out of 5.
fabulous
The trophies were received in good time, thry are excellent quality and very reasonably priced. They are just as described and I would definitely recommend this company to anyone. 10/10
My online purchases
Look at all products there are great deals to have on this site and if there any issues there is great communications wirh the store. Enjoy!
Simple, easy, efficient
I bought some Man of the Match trophies for a youth football club. Ordering by phone was easy, the staff were helpful. Delivery was quicker than expected and I was kept up to date with the order. Easy!
This company always delivers!
The whole process of buying a product from this company is so easy from start to finish. I've placed several orders over the past few years and all have arrived within a week of ordering.Would 100% recommend using the trophystore.
small cup
this item was even better than I thought it would be for the money very very happy with the quality would buy again from this site
Brilliant!
Trophy Store are a brilliant company to work with. Quick, efficient, and friendly. They gave me a call when they had a problem with engraving my order but this was fixed within a matter of minutes. They turned out awesome and loved by all who received one.
Great
Excellent quality, speedy delivery, would recommend.
trophy
Lovely trophy for our granddaughter she was very pleased. Well made came quickly very pleased.
Excellent value for money
Ordered a trophy for 40th wedding anniversary. It was well packed and arrived on time. It certainly had that WOW factor much better in real life and for the price I could hardly believe it. The only slight problem was it had a little imperfection which you could easily miss, but I sent Trophystore a friendly e-mail and they replied straight away stating that a replacement was on its way totally free of charge. I was really impressed and will definitely order from them again. Thank you so much for an excellent product and almost unique service.
bandit trophy
very good and quick
Great Product
Great service, very quick and efficient, well packaged and just what I needed. Thank you :D x
Result
We ordered 11 small trophies with individual names on them and another product. Great speedy service that we will be using again.
Medals and trophies
Needed 10 medals and a couple of trophies. Good value and even better value when you take the engraving option! For the money it's decent and i will use this company again and again !
Excellent
Excellent quality and service.
crystal star trophy
What a fantastic product;- great value for money- high quality- love the presentation box- love the packaging- great communication at every point of the process from order to delivery- will be shopping here again and would recommend to anyoneMy only misgiving is the tiny squint bit in the engraving but otherwise, I was well chuffed :D.
Fabulous service
I had a few problems placing my order (my own fault!) and received great help via the online chat as well as on the phone.I ordered medals and ribbons, both arrived very quickly and I even received messages telling me exactly when they would be delivered! The product is great for the price and the boys loved them.
Great value medals
The medals were exactly what I wanted. Sturdy and impressive looking, whilst inexpensive. I would recommend.
Well priced, arrived promptly & as described
As said above, really.
Good product arrived safely on time
I ordered 50 plastic medal boxes at a really good price. They arrived within a week in perfect condition. I will shop at Trophy Store again.
Quiz Trophy
Prompt, wonderful service and a very good product at a reasonable price. I needed to contact trophystore to change the wording I wanted on the trophy, and this was accepted efficiently and without fuss.
Great choice, great price, great service!
An easy website to navigate with a great choice of trophies for all sports. Great prices & great service. I will be using the Trophy Store again.
Great service
Order placed Monday, Trophy received on Friday, noted an error I'd made on the engraving. I phoned the CS team the following Monday, new corrected engraving arrived Tuesday AM.Stunned with the service, and the Trophy was very well received by the person it was made for.
Excellent Service
Good quality trophies at excellent price. Only issue I had was slight delay with delivery. However this was down to the carrier not trophy store.
Trophystore
I ordered some trophies from Trophystore and was delighted with the products and delivery time .the prices were also very reasonable
They deserve a trophy themselves!
Excellent, easy to use website. Found exactly what I was after and added an inscription without any trouble.The company also sent me useful email updates when it was dispatched and even the approximate time it would be delivered on the day.Great service - no complaints at all. Highly recommended.
A very good and reliable service
I was able to easily identify the product I was seeking without reverting to other website searches and request special services through the available website message facility The product arrived promptly within the published period from order date.
Prompt delivery
Good choice, quality product, reasonable price and prompt delivery
Birth Certificate holder
This item arrived quickly, very well packaged and looked beautiful.
FAIR PRICE, QUICK TURNAROUND, EASY TO USE!
ORDERED 7 TROPHIES, CHOSE FROM ONLINE CAT. ADDED ENGRAVING AND CHANGE OF CENTERS, ALL DELIVERED TO MY DOOR INSIDE A WEEK, AND AT A VERY REASONABLE PRICE.
excellent outcome
I was well impressed with the trophy and the personalised inscription. The order was very simple to place online and arrived very soon after.
Brilliant, would deal with again
I scouted around the internet looking for the best deal and came across this website. Really good prices and really good item. Very pleased. Would deal with again!
They deserve a trophy!
I purchased a trophy but it never arrived, they dispatched a second immediately. Excellent customer service and a delightful product!
Great Product, excellent service, highly recommended.
A very easy to use site, very smooth transaction.A superb product, supplied with excellent service, well packaged.Would use again, highly recommended company - Thank You.
great service
Received quickly. Well packaged. Excellent quality items. Would definitely recommend.
Outstanding service
I ordered over the new year, and was so please with the communication, standard of product and speed of order. IO also loved the regular emails on where my order was at. Thank You
excellent
Excellent in every way. Quality, price, delivery and packaging all faultless. Thankyou
brass horse statue
very pleased with purchases, was as said perfect condition very pleased would use again , prompt and speedy delivery , esp as it was christmas
May not get much better than this.
Starting with the friendly person at the end of the line, to the price (I was lucky to hit the sale), to the amazing trophies, to the delivery time (delivered two days later as promised), to the incredible packaging - it really may not get much better than this. Dead impressed and I hope I haven't jinxed you. Please keep it up and you will have a customer for as long as I am in competitions.
Outstanding service
I had ordered 2 trophys just after christmas and needed them for 2nd Jan - I phoned to see if they would arrive in time and the lady I spoke to in the office was totally amazing and helped me source some that were in stock so that I could get them engraved and would still receive them in time - they arrived the next day, superb quality and outstanding service. I will never use another company again! Thank you.
