The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Excellent customer service
Found the service very good, helped with an order that was needed in a short time, and were able to meet our requirements even with a last minute change.
Excellent!!!
Excellent service, fantastic customer support. Fast delivery and top quality packaging to keep items safe....brilliant.will definitely recommend and will be using them again in the future
Prompt service, beautiful trophies
Good quality trophies, beautifully engraved. Arrived quickly and well packed.
Happy customer
Super fast delivery and quality of the items for the price paid is worth every penny, very satisfied customer.
Great Service
I was given the task to source and send 6 trophies abroad and was so glad I found trophystore.co.uk. Having found the trophies I wanted I needed to know their weights so I could establish the cost to send them abroad so I used their chat facility. It was quick and easy and I was given the information I needed straight away...great customer service!! I ordered the trophies and the invoice came through immediately via email. I was updated every step of the way regarding the delivery, even down to the delivery drivers name . I am so impressed with trophystore.co.uk and would highly recommend them.
Good, quick reliable service
I had to order trophies in a hurry but they delivered before they said and the trophies were great. The person on the phone was very helpful and polite.
Good Quality at a Great Price
This was my first time ordering and I ordered 2 trophies and 2 medals. When I received them they were well packaged and were good quality bearing in mind they were low priced. Also had them engraved and this was really well done. Really pleased - thank you for your great service.
Pewter Tankard
Lovely quality tankard beautifully engraved and fast reliable delivery
Fantastic product prompt delivery
excellent design
Great service
brilliant, ordered, paid for, delivered! knowing exactly where and when my goods would arrive.
Extremely efficient and reliable.
From the booming to delivery everything ran smoothly. I had to call your customer service team to add on fast track delivery and this was done without fuss. Really recommend your organisation.
Excellent service
High quality trophies and medals at realistic prices. I will use again and recommend
Excellent service
Great customer service, very responsive to all communications, fast delivery, and a great product. Would highly recommend.
Brilliant Service
Top marks for service, Great trophies. Contactable
great service great products and
Excellent service. Keeping me up to date with delivery tracking. From order, despatch, delivery window and confirmation of delivery. Products as described. Great value for money. The glass trophies are much better. Looks much more expensive than the price. Looking to buy trophies every month for my top performing staff so 'I'll Be Back'
Very satisfied
Very satisfied with the quality,the price,the engraving and the deliverytime
Ideal trophies at a good price.
Viewed the trophies on line and in your catalogue and considered they were very suitable for what I required. I was kept informed about delivery times and dates and was delighted with the look of the trophies when I unpacked them. I cannot fault the quality of the items and the service I received.
Tenpin bowling trophies
I chose my trophies via the Trophy Store website. Very easy site to order from and great display of order. Used this company before and will do again. Very good quality and very fast delivery. Well impressed!
Really friendly, speedy service!
With a charity event coming up, and awards to be given, we were working to a really tight deadline.Trophy Store turned it all around for us in under a week, and the glass trophies we designed look brilliant!Thank you so much.
Excellent service
There was a great choice of trophies on the website to suit all needs. I received a phone call as my company had ordered two identical trophies for two separate sites and they wanted to check it wasn't a mistake. Great customer service. I was informed of exactly when my trophy would arrive so that I was able to prepare others to receive it on my behalf. Very happy
great trophey one happy little boy
My nephew was over the moon
Best delivery service in the world!
If i ever start my own business i am going to make a point of using Trophy Stores delivery contractor. Quite simply the most thorough, simple and efficient delivery service i have ever seen. Not only are they quick, you can leave instructions or change instructions in real time and they even take photos to prove they have delivered goods - BRILLIANT! I thought they were good when i used Trophy Store a few years ago but now they are in my opinion "Class Leaders" Martyn SuddabyGeneral Manager
Great little trophy!
I ordered a team player of the month trophy for my team at work. The trophy arrived in well protected packaging. Although the trophy wasn't expensive, it is still good quality and has been well received.
Excellent Service - Friendly People
Cannot praise high enough. Excellent service, friendly staff and great items. Will definitely use again.
The trophies look great and good value for the money paid
Verry easy site to use and order , Prices i think are good.Being able to follow dellivery is useful and delivered on time Great set up from start to finnish. Thanks Dave Nighingale
Excellent Quality Excellent Value For Money.
Having stumbled across TrophyStore website I was pleasantly surprised at the costing for the trophies and the fantastic range.When I received my order 5 trophies in total I was not disappointed.Packaged really well and excellent quality couldn't have been happier.I will definitely be using TrophyStore again and would definately recommend to as many people as possible.Thank you TrophyStore
Brilliant service, would absolutely use tropey store in the future.
Delivery was prompt and the finished product lived up to expectations. Glad we chose trophy store.
Good quality trophies and very helpful staff!
We wanted to order 3 trophies last minute for a work shooting competition, to arrive 3 days later. The team at Trophy Store were really helpful and called us to arrange special delivery to ensure they arrived on time. The trophies were great when they arrived. Would highly recommend!
The truly one stop shop for all your awards
trophy store take you orders all nice and simple, they then keep you informed every step of the way, thats why they get our repeat business time & time again, service is second to none, i know all goods will arrive within acceptable timescales, they've even gone the extra mile on occasions when we have needed special orders for close deadlines
Excellent Service
A couple of days after placing my order online, Trophy Store called me back to confirm an error on my part with the inscription on my trophy order. I was very impressed by their responsiveness and attention to detail. Also top marks for the very informative delivery service with text alerts. I would highly recommend them !
great service
good value good online website delivered in time only thing was the £ 6pound for delivery
A great company to work with
I have been very impressed with the quality of the trophies and the friendliness of the staff. They have really helped to ensure that the trophies we ordered were delivered on time
Great Service
I ordered a load of trophies for my company's dog agility league end of season presentation. Staff were very helpful on the phone with my queries and the trophies arrived promptly, well packaged and exactly as they appeared online. First class service, will be using them again next year.
Perfect fast and helpful.
Trophy Store was great. We communicated via the online chat on the website and worked out exactly what I wanted. (Even though I was fussy)The fast track service is amazing and was delivered very quickly and well packaged.
Fantastic product, fantastic service
I ordered a trophy online and was really pleased at the substantial item that arrived, duly engraved in record time. Can't recommend highly enough. Absolutely fabulous product and turnaround. Thank you Trophy Store!
Excellent Customer Service, Fabulous Product!!
Since I had a couple of queries about the trophy I wanted to purchase, I could not immediately complete the standard order form. But the online team responded to my queries almost immediately and were very helpful and accommodating. The order was processed and received quickly and I was delighted with the end product. Thank you!
Faultless - excellent in everyway from order to delivery, highly recommend!
What more can I say? Trophy Store and their staff were brilliant. I simply placed my order (using their user friendly website) and the goods (which are well priced and yet of a very high standard were sent quickly (well packaged!) I was kept informed of the progress throughout (confirmation, pdf proofs, dispatch notification etc). I will definitely use them again. Thank you Trophy Store.
Just the job
I was pleasantly surprised when l needed help, when l phoned the young lady that answered the phone was very pleasant and knowledgeable, talked me through the process so that l could complete my order.I did and they arrived in plenty of time and was pleased of the quality.So thank you for all your help and will certainly use your company again in the future.Kind RegardsAlan Rogers F.A.O.B.O The Hartwell and District Conservative Club
Fast delivery and pretty medals
Medals arrived early between the delivery period. They were pretty and nicely engraved. I found them to be very good for the price/quality value.
First time but not the last!
Not used trophy store before, but 5/5 on...PackingMonitored deliveryPriceQualityService What more can I say?John Davies
