The team at Trophy Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
Supersonic from ordering to delivery
What a change to find a shop that keeps you informed on how your purchase is proceeding. Supersonic from ordering to receiving the goods.
Above & Beyond
Thank you so much for speeding up my order so that the trophies arrived in time for the Youth team presentation. Fantastic customer service.
Easy to order, great service!
I found the site very easy to use and the order was placed very quickly and received within a couple of days.
Almost excellent - just one component missing
We placed the order on Monday and received delivery within four working days. The only thing that was missing was a red insert for one of the medal cases. However, highly recommended!
trophys for winners
the trophy store full filled our expectations with beautiful trophys for our disabled and volunteers riders at the Haworth RDA Awards night, high quality is assured and prompt delivery. thank you x
DIAMOND PAPERWEIGHT - BRILLIANT
PRODUCT WAS SURPRISINGLY GOOD, EVEN BETTER THAN ON THE WEBSITE, NICELY ENGRAVED AND WELL PACKAGED. VERY PLEASED.GOOD VALUE FOR MONEY.
Terrific service
Not only a very good website, but the service was terrific. I phoned and asked a question which was answered promptly and politely. Communication was excellent with messages to tell me when my order was to be delivered, even down to the exact hour and it was! The trophy looks great and was very good value I thought. Definitely recommended.
Excellent
Excellent service particularly on the engraving
Tragedy and Comedy.
Our new award will be given to the best cast member appearing in our annual pantomime.It will be voted on by other cast members and members of the crew,It was important therefore that the Trophy looked the business and we were not disappointed. When it arrived and first saw the Trophy we were so impressed that for a relatively small cost we have an award that would not disgrace the professionals.Thank you Trophy Store for prompt service and a quality product.
Fantastic Product !!!
5* service :0)
Great product and service, spot on !
All on-line experiences should be like this. Very good choice of product, easy to use website. Product was exactly as I expected, delivered exactly when I wanted it. Very good updates on delivery progress. Simply no point using anyone else, will use again and recommend to friends and colleagues.
Very helpful and accomodating
Good quality product, delivered ahead of schedule, after asking for clarification on delivery times.Very helpful and informative staff, would definitely use them again in the future and recommend for quality products and efficient, friendly service.
Brilliant Service
Ordered the smiley face badges, quality very good and dispatch time excellent!Would order again.
Quality products delivered on time and to a high quality
Good service, will use again.Thank you...A*
Value your quick response and replacement when I sent the pictures of the tracked one.
Good quality. Really value the way you communicate as you update with every step of movement.
Best prices, quick delivery and good quality. Will recommend
Best price I found on net. Great customer services and quick delivery.
Fantastic value for money.
Very happy with the customer service, I called twice with questions and both times received fantastic service. The products are excellent value for money and the items were tracked to the nearest minute by the courier. Will use you again and recommend to others. Many Thanks
Excellent service from start to finish! Will use again,
Service could not be faulted. Website was great, lots of choice and easy to use. Order and payment was smooth. Delivered in good time with excellent communication.
Brilliant!
I bought one of the trophies as an incentive to the grandchildren to keep their bedrooms tidy. It's really good quality and the engraving is of a high standard. We are all thrilled with it.
Forget the rest Trophy Store is the best.
Hi there. Just received my order from Trophy Store, delivered by DPD. They really are a great supplier of any relating to rewards. An unpresidented range that is affordable by everyone. If you're looking for a trophy, check out their website. You won't be disappointed.
Speedy delivery and great product
No complaints at all! What was ordered arrived quickly and met expectations.
Trophy Store Deserve A Trophy Of Their Own
Firstly, I was thrilled with how easy the website was to use. It was a matter of a few simple clicks to get exactly what I wanted. Secondly, the price was fabulous - really good value.The product was despatched, and arrived, very quickly. It was exceptional quality, and came in a sturdy presentation box.Really impressed and would definitely recommend
Excellent customer service
Definitely use Trophy store again, good quality products and excellent customer service, the staff were really good at dealing with queries and organising the engraving we required! Plus very quick delivery.
I good quailty service, with a some quality medals that look like they are worth keeping.
My little boy thinks he won the Olympic games with his medal, really good quality and something he wants to show off! Its looks good as well and really good quality so it should last him 5 years!
great product at great price, good delivery
Most impressive product fir the price. Would certainly recommend.
Fast, reliable and good value
I was looking for some small novelty trophies for a sunflower growing competition, a quick search and I had just what I was looking for at the Trophy Store. They arrived in a couple of days, I was impressed with the quality for such a small cost.
Exactly what I asked for!
Good website. Fair pricing. Clear promises on delivery. Live updates to ensure we were home to receive it. Couldn't ask for more. Wish the rest of my life worked as seamlessly as Trophy Store does. Will use them again for sure!
superb and efficient service
Good quality trophy's, much better than I expected.Very good communication from the company and delivery was handled superbly with plenty of options to change dates and times.Will use again.Thanks
Amazing service
If you need that special gift the use trophy store! They are amazing I would recommend them to anyone. The customer service is second to none. A lot of companies could learn from them!
Wouldn't go anywhere else
Having used a number of trophy suppliers over the years I have now settled on Trophy Store. Their pricing, range and turnaround times are second to none and have pulled out all the stops for me a couple of times when we have been really late in confirming our requirements.Can't recommend them highly enough.
easy, fast as promised.
Couldn't really ask for more, a variety of designs accurate enscribing and fast efficient delivery.
Fast Delivery, Professional and Great value for money
Despite me ordering later than planned, I was re-assured that my delivery would arrive on Friday, it arrived on the Wednesday...what can I say superb service. Items were exactly as stated, engraving perfect and all for excellent value. Would and will use again without question.
Excellent value for money
The trophy I bought was heavy and well made, which is what I wanted.Excellent VFM.
Fantastic all round
Trophy and medals came within a week, looking great, for a very reasonable price, and with the text formatting I had requested (which they had no obligation to do).Will be using again next time.
Excellent service.
I used this website and was very pleased with the service I received. I had to phone the office and the young lady I spoke to was very informative. I would definitely used them again
Excellent in all respects
Good quality, service and value for money. Highly recommended.
I can't believe how quick they are!!
As usual, I leave everything to the last minute, and I needed some trophies for my Captains Away Weekend. With only one week to go I called Trophy Store on Thursday afternoon in the vain hope they may help. 'No problem' they said! The salesperson I spoke to on the phone couldn't have been more helpful and took my order quickly and efficiently. I had to call back the next day to change the delivery address - again, no problem. Incredibly, the engraved trophies arrived on Tuesday morning and all were perfect. I will definitely use them again and have already recommended them to other golfers I know. 10/10 to Trophy Store!
very good customer service; easy to deal with.
We ordered trophies for our son's birthday party and they were delivered really fast; the order process was easy and it was possible to speak to someone to check that the order is also going through in time for the party. They looked really good; it was a shame that one boy dropped his and it broke immediatety.
Excellent service, in a timely manner
I order medals and a trophy, The trophy was broken in transport and the Trophy Store send a replacement immediately. Can't ask for more than that.
Medal winning service
The service i recieved was fantastic, they phoned to double check the spelling on one of the trophies as it was a little quirky at mid day on the Monday and by Tuesday dinner time if got the trophie in front of me and as requested.
